Rated 4.4 out of 5 by 85
Rated 4.0 out of 5.0 Overall recommendable
For business travelers by wheels perfect location, close to Birmingham center, to the all Interstates, safe parking lots (only 5 bucks), industrial areas and loads of restaurants around. Free WIFI, good breakfast selection, room interior like new and clean. I can recommend booking a room to the rear, cause Coventry Road is very noisy.
December 10, 2013
Rated 1.0 out of 5.0 by iainmach Dirty room, poor service
Having initially been allocated a room that stank of smoke (despite the hotel no smoking policy) the second room had hairs in the bathroom and several smudges of the last guest's make up on the mirrors and door. Sleep was disturbed by the noisy road outside. Breakfast buffet was poor with disgusting coffee, virtually all pre-packaged food and lukewarm pastries. And there was a parking charge (admittedly hidden in the small print on the website), something I've never experienced at a suburban Holiday Inn before (city centre and airports yes, but in a suburban location where most guests arrive by car?). On mentioning this to the on duty manager, there was an unsympathetic response that the hotel incurred local taxes and costs to maintain the carpark! Surely this is an integral part of the hotel's operating costs and should be included in the rate?
The only Holiday Inn I've ever stayed in which I wouldn't want to return to.
December 6, 2013
Rated 5.0 out of 5.0 by Toffey789 Handy location, modern, clean and quiet
Got a great rate at this hotel. Very clean, modern, very nice bathroom! Also one of the quietest hotels I have stayed at. Dinner at Balti King next door - very good.
December 3, 2013