Rated 4.3 out of 5 by 156
Rated 5.0 out of 5.0 by Frik Great service
The hotel staff were very frendly and very helpfull
I realy enjoy my stay and will recomend the hotel
August 24, 2014
Rated 3.0 out of 5.0 by qqqq27 good location
good location, convenient to shop / dinner.
but bed is small for two bed room.
August 19, 2014
Rated 5.0 out of 5.0 by Wiz0209 Comfortable Stay
I have been using this Hotel since it was a Queens Moat House Hotel several years ago . It has never failed to deliver and the location is ideal for my needs.
My stay has always been comfortable and I have always found the staff very friendly and welcoming. It sometimes however a little out of my budget depending on whom I am working for. Apart from that I would never stay anywhere else when visiting s area.
August 15, 2014
Rated 5.0 out of 5.0 by Dobbin841 Good food and very welcoming
I enjoyed the night we stayed but what you could look into is giving to the armed forces by giving them discount. You can go through defense discount services. A lot of hotels do use this and give 20% off in some and it will get more people through your doors and they drink a lot aswell. Overall very happy with my night stsy
August 13, 2014
Rated 4.0 out of 5.0 by Jonquil Great room
Enjoyed overnight stay but breakfast very disappointing. Breakfast room was very busy and felt staff not prepared fro amount of guests taking breakfast. Poor range of items available. Horrid coffee from machine!
August 12, 2014
Rated 3.0 out of 5.0 by spurgt uncomfortable bed, a bit tired in parts
I'm used to Holiday Inn's having been made over sometime in the last 20 years.. this one is at the bottom of the list it seems. Bed was big enough but a bit hard. Staff were very friendly and helpful. Overall, could do with a lick of paint and some new carpet to lift the place a bit
August 9, 2014
Rated 5.0 out of 5.0 by martinjanet Weekend break
We had a relaxing break visiting family. The hotel was comfortable, the staff friendly and the facilities were good.
August 9, 2014
Rated 5.0 out of 5.0 by martinjanet anniversary
we came to visit the family. We found the hotel lived up to expectation in every way. The staff were friendly and helpful. The facilities are good. We enjoyed our stay.
August 9, 2014
Rated 5.0 out of 5.0 by Jlf80 Great hotel, perfect location, lovely staff
Hotel is in a easily commutable location from motorway. There is a shopping arcade accords the road with numerous restaurants. Staff could not have been more welcoming and helpful. Would not hesitate to stay there again
August 8, 2014
Rated 5.0 out of 5.0 by Pet Skunk Excellent staff service
Easy to find hotel - well signposted. Conveniently located near to local shops and facilities. Large private car park. Very pleasant staff. Staff were extremely helpful - quick to respond to issues, both before and during visit. Small well behaved animals are made welcome. Good variety offered at breakfast.
A little bit worn around the edges in the guest room. Limited number of electrical sockets in the guest room, especially finding ones suitably positioned for some of the charging plugs. Cleanliness in the guest room could be improved. More milk
August 7, 2014
Rated 5.0 out of 5.0 by ernie21 excellent
Great from check in until check out, good value, nice location
August 6, 2014
Rated 3.0 out of 5.0 by UmRRuM Great location
Overall a good hotel, great location, pretty good breakfast, friendly staff at reception.
Room service could be better with shampoos and bath gels sometimes being forgotten and I once found my towel on the ground in the middle of the room while I had left it hanging in the bathroom..
I do dislike the pillows though, I find them to be very uncomfortable. This might be very personal.
It's not the cheapest hotel and they could have small fridges in the rooms for that price..
August 4, 2014
Rated 5.0 out of 5.0 by DVMouse Pleasant Stay
Comfortable room, convenient location, good breakfast, but have to pay for parking.
August 2, 2014
Rated 4.0 out of 5.0 by pnw8 Good hotel, will stay again
Not the most modern Holiday Inn I've ever been to, but good location, good sized rooms and friendly staff.
Just a couple of minor hiccups:
- Noisy group of people drinking right outside my room late at night combined with single-glazed windows was not great, but a member of staff did ask them to keep it down.
- Some slight cleanliness issues.
As I will need to stay in Solihull on a regular basis for work for the foreseeable future, and I'm quite partial to IHG properties, I may well become a regular at this property.
August 2, 2014
Rated 4.0 out of 5.0 by MindPie Good, simple stay.
Easy check in and check out, convenient for the station and good stuff nearby with the Touchwood centre literally across the road.
August 1, 2014
Rated 5.0 out of 5.0 by Polly 47 Fantastic staff
The hotel was excellent in every respect except breakfast which was just average. In particular staff excelled with one even carrying our cases to the rail station when we could not get a taxi. Our room was very comfortable and spacious. Would definitely use again.
July 31, 2014
Rated 5.0 out of 5.0 by littlekipling Great hotel and location (staff are fabulous)
Love this hotel, in a great location with the friendliest of staff. Can't wait to stay again soon.
July 30, 2014
Rated 4.0 out of 5.0 by chapo1 Allways a nice stay
Have stayed at Solihull Holiday Inn many times. Unfortunately room 112 seemed a little tired and felt could do with a makeover.
This would however not stop me staying again. I was offered a free newspaper but not free wi fi.Service otherwise very good
July 22, 2014
Rated 3.0 out of 5.0 by ckliew Good Services
Not great as to compare to other holiday Inn facilities
July 21, 2014
Rated 5.0 out of 5.0 by JBRK Great Service and friendly staff
We had a great experience. The rooms were spacious and clean. The staff were extremely helpful and friendly. We thoroughly enjoyed our stay.
July 17, 2014
Rated 5.0 out of 5.0 by rfwilliams Solihull
We had an excellent stay at Solihull Holiday Inn and highly recommend it to others. The staff really do care at this hotel.
July 17, 2014
Rated 5.0 out of 5.0 by SlowLane Overnight Stay
Excellent hotel. On approach, it looks a little tired but in fact the interior is better . I only stayed overnight so I only used the bar, the room and breakfast. The standout feature of my stay was the quality of staff interaction. Exactly the right level of formality/informality and in this regard, responded to my attitude to them at the same level. I think this indicates not just good training but good local management. Everything was very clean (the bar staff were out clearing up at every lull in customers so hardly ever any empty glasses or rubbish on unattended tables) Breakfast is well worth the upgrade; it set me up for the day. The only thing I would say is that the hotel was starting to need upgrade ie room doors scuffed and windows single glazed wooden frames ( my room window did not fit well but that did not matter as it was summer) However everything throughout spotless.
July 15, 2014
Rated 4.0 out of 5.0 by yellowrocks2002 Nights stay
Nice hotel, good location. The downside is that the bar staff need training on how to pour a pint of Guinness. The hotel needs a chocolate machine for guests
July 11, 2014
Rated 4.0 out of 5.0 Great stay
Hotel staff were brilliant, especially Isabel on reception.
Close to shopping centre directly over the road and everything was just spot on. Have stayed before and will stay again.
July 10, 2014
Rated 5.0 out of 5.0 by SG11 service and enviroment
the professional, friendly and helpful staff made it for me. nice to see a traditional customer focus making a come back.
July 9, 2014
Rated 4.0 out of 5.0 by f4tboy Business stay
I am a regular user of the Holiday Inn Solihull. The reception staff always welcome you with a smile and provide a very efficient check in / check out service. The fitness facilities are a little dated but the overall ambience of the hotel is good
July 7, 2014
Rated 5.0 out of 5.0 by Ronnie33 Feedback
Mattresses are too soft for comfort. Still suffering from a niggling backache which I got from sleeping in the hotel bed am sure. Should have asked for a change in mattress. Maybe you could have someone asking/checking for any kind of discomfort on an individual basis. Some people hesitate to speak out.
July 2, 2014
Rated 5.0 out of 5.0 by fujik Great service
It was great time I spent here. Good tea, pear cidre and dinners in the restaurant.
July 1, 2014
Rated 5.0 out of 5.0 by The Leader Excellent service, good food, OK room
Excellent service, friendly staff, good food, OK room, bed too soft and too small, windows don't open wide enough, rubbish collection men came in middle of night (this seems to happen in every country in the world outside every hotel in the world every night of week. How does that work?)
Slightly tired decor but overall excellent experience
July 1, 2014
Rated 5.0 out of 5.0 by Penny BT All you need!
Everything I require from a hotel stay was provided so well by this Hotel...everything you could name.
Thank you Solihull Holiday Inn.
June 30, 2014