Rated 4.4 out of 5 by 334
Rated 5.0 out of 5.0 by RAH19 Surprising
I stayed here for business training and i found it was perfect for this. The room was lovely, and the best i have stayed in. Very spacious and the bed was super comfy. i am not a great sleeper, but even i manged to get a fab night sleep.
November 20, 2015
Rated 2.0 out of 5.0 by Mark922 stay 14 Nov 15
I have stayed at this hotel a number of times over recent years with no issues.
On check in I was greeted by a very friendly and helpful member of staff, in addition the member of staff on the bar was also very good and seemed to have a good rapport with all the people in the bar
This night was particularly windy and about 02:30 in the morning there was a loud whirring / vibrating noise which awoke both myself and my wife, it turned out to be a faulty vent above the window (the vent was in the closed position), because the room was on the A45 side of the hotel we could now also hear all the traffic, this noise steadily got worse through the night and was particularly bad from about 05:00 onwards
Going to breakfast the next morning I went to reception to inform them of the issue. The receptionist (different lady to the one that checked us in) was very arrogant resulting in her telling us there is nothing she can do about the wind, I appreciate that, but she was missing the point, had there not been a faulty vent there would not have been an issue in the first place.
The receptionist did say i should have come down to reception at 05:00 and they would have seen if they could have done anything, I pointed out all they could have really done was move rooms, and that would have meant we get dressed pack our things and move, which at that time would have definately meant we got no more sleep
I accept problems can occur but the manner in which the receptionist spoke to us on that Sunday morning has meant I will probably look for an alternative hotel when we come visiting family in the future.
I booked this using my reward points otherwise i feel i would have been asking for my money back
November 19, 2015
Rated 5.0 out of 5.0 by Parwana First class hotel
Nice hotel with big room and nice bathroom, reasonable rate, situated at centre of town with multiple means of transfer with reasonable fare. Good service, good breakfast. I highly recommend this hotel (Holiday Inn Express, South A45) to friends and colleagues. I stayed at other Holiday Inn Hotels but none of them as good as this one!
November 10, 2015