Rated 4.0 out of 5 by 519
Rated 3.0 out of 5.0 by dhedward changes made after conformation
made the conformation had the email of it sent, then about a week before the date in question details were changed by the hotel making the reservation different then the conformation.
October 1, 2015
Rated 4.0 out of 5.0 by ant46 Friendly Staff, Comfortable Bed
A group of three of us used this hotel for an event at the NEC, whilst we were there the staff were really friendly and willing to help and answer every question asked politely. The room was cozy, with a double bed and sofa bed, which were both comfortable and led to a better sleep than I expected!
September 30, 2015
Rated 5.0 out of 5.0 by Ron365 Attentive staff, very comfortable room.
Total experience was professional from the outset.
Stay consisted of an overnight prior to a holiday departure, with parking and transfers.
Warmly greeted and everything explained.
Very friendly and professional staff, even had someone smiling at 3.30, bringing muffins out for breakfast!
You just park, book in, come back, and drive off on return. Easy!.
September 29, 2015
Rated 4.0 out of 5.0 by ozwood as expected, but great staff
our stay was what one expect from a holiday inn express room. Very basic facilities, but clean and comfortable, although the bed did seem very small for a double. The management team here are obviously doing a good job with their staff training/recruitment. All staff encountered were professional, polite and helpful. They were the ones who made the stay much better than expected, even the ones who were struggling to keep up with ravenous hoards of young gamers in the breakfast service did so pleasantly and with smiles. well done.
September 29, 2015
Rated 3.0 out of 5.0 by lizzye average
great staff, average rooms, terrible breakfast with solid scrambled egg.
September 28, 2015
Rated 5.0 out of 5.0 by Frances Wales Excellent service
Impressed that I was able to have breakfast at 4am as I had to catch an early flight. I was not expecting this. Also reception staff were very efficient and arranged my taxi for the early morning journey to the airport and gave me a card with telephone number to ring on my return to the UK to get back to hotel to collect my car.
Veru happy with all arrangements.
September 27, 2015
Rated 5.0 out of 5.0 by Magurita Pradatan Pre Holiday stay and parking
Would recommend to anyone travelling for business or leisure.
September 26, 2015
Rated 5.0 out of 5.0 by Henry1950 first time at this hotel
We stayed on a park and fly package and it was great value. We found the room very good, the staff great and the breakfast good.
September 24, 2015