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Rated 3.9 out of 5 by 372 reviewers.
Rated 5.0 out of 5.0 by Excellent Service I stayed at the Holiday Inn Express purely based on its location next to the NEC. However, I was extremely pleasantly surprised with the staff service and attention while I was there. The room ticked all the necessary boxes but it was the staff that made the experience so pleasant. Nothing was too much trouble for them -- from 'real' milk for the tea in my room to help with printing my boarding pass. They were extremely helpful. Many thanks. March 28, 2015
Rated 5.0 out of 5.0 by 10/10 this is the best hotel i have stayd from the time i arrived to the time i left i was made welcome all the staff were very friendly the bedrooms were spotless the food was realy nice i plan to return to this hotel again in near future i hope March 26, 2015
Rated 4.0 out of 5.0 by great service and break Hotel was excellent overall ,staff very helpful and room very acceptable. Had to discuss noisy neighbor but staff very helpful and trying to sort out resident of room. Generally very enjoyable weekend March 25, 2015
Rated 5.0 out of 5.0 by my stay @holiday inn express nec birmingham we were greeted by very friendly staff on arrival at our room pleasantly surprised by the décor and cleanliness of room and buffet service breakfast excellent March 25, 2015
Rated 4.0 out of 5.0 by Restful Experience Overnight stay in the hotel only. Although a room problem on arrive, this was speedily put right by the exceptional reception staff. Definitely wise to take advantage of the "inclusive" breakfast. The stay you would expect from the Holiday Inn. March 25, 2015
Rated 3.0 out of 5.0 by Not the best service.... Staff interested in talking to each other rather in serving staff. March 23, 2015
Rated 4.0 out of 5.0 by Value for money For a nice hotel close to the NEC the price and facilities were good. The breakfast was ok but hot food was limited on choice and some standard items not available. Overall it was good value for money. March 23, 2015
Rated 4.0 out of 5.0 by Crufts Stay The rooms are small but have all the basic requirements. The wifi internet is fast and reliable and available in the rooms and common areas at no charge. The breakfast is also included and has something for everyone from sausages March 18, 2015
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