Rated 3.9 out of 5 by 324
Rated 3.0 out of 5.0 Efficient Service
Made welcome on arrival, asked if a room on 1st floor was suitable. All absolutely fine. As we had an early flight, a wake up call was made as prearranged at 5.30am. Most impressed by the fact it was a person and not automated! The taxi was waiting when we went to the reception desk.
Had a lovely holiday, but the taxi company phone line was not working on return. After unsuccessfully trying the hotel - engaged - we took a taxi and paid for it ourselves.
The hotel explained when we went into a very busy foyer that taxi company phone line down.
Car had been safely parked in car park
January 30, 2015
Rated 4.0 out of 5.0 by happy2bebe Great location, comfortable bed, cold room
Perfect location for Birmingham airport, nice comfortable room although I did find it cold.
Particularly good service from the lady running the restaurant, just sorry I didn't get her name to recognise the friendly helpful service from her.
January 26, 2015
Rated 4.0 out of 5.0 by Ironman_B Comfortable and very plesant stay
A very comfortable and clean Hotel with very friendly and attentive staff, in easy access of the motorway network but when coming off the motorway head for signs for the NEC as the post code is not accessible on Sat Nav Systems, the closet I could get was B40 location. Located next door is a nice Pub called the little owl if you want a change of scenery which serves good food and a reasonable price.
I stayed there due to doing a course and exam so needed a quite room so I could study on an evening and this was perfect for that. One downside is the room could have done with more free electrical sockets - only one at the desk area in plain sight.
All in all the hotel is good value for money and if you are visiting the NEC is really close by so well worth considering.
January 26, 2015