Rated 3.7 out of 5 by 142
Rated 4.0 out of 5.0 by guest888888 Relatively expensive, but comfortable hotel
I spend over 3 weeks there. Everything was ok, till the last day. I left something in my room and could pick it up only 14 days later thanks to "supreme effort" of the hotel staff.
Breakfast needs some changes.
Location god (close to Star city area) and it is quiet in the room when windows are closed. I they are open, there is the damped noise from the nesrest road.
Many parking places.
February 28, 2015
Rated 5.0 out of 5.0 by Joanne 12 Clean and Comfortable
Nice Clean and Comfortable room. would recommend and visit again
February 26, 2015
Rated 2.0 out of 5.0 by Bingos29 In need of refurbishment
We stayed at this hotel about three years ago and found it to be good value, clean and well cared for. It seems nothing has been done to maintain those standards and our stay was a great disappointment.
The walls of the bedroom were dirty, the carpet rather worse for wear and, although serviceable, the bathroom wasn't up to usual Holiday Inn Express standards. Towels were great though - large and fluffy!
Breakfast in the morning was not a relaxing experience. We had to clear a table ourselves as the staff seemed to be overstretched and the chairs were really stained and disgusting. The food was ok considering the price, but again demand was outstripping supply and staff were struggling to keep things topped up. The whole thing seemed very unprofessional. The staff were not wearing any kind of uniform,which made them hard to identify, and didn't seem very efficient. There was certainly no service with a smile! Another small point was a lack of vegetarian sausages, which would have been nice. Won't be returning and wouldn't recommend this hotel to others.
February 25, 2015