Rated 4.4 out of 5 by 289
Rated 4.0 out of 5.0 by Jimrg Ok for one night!
Unfortunately the way the hotel has been built means the rooms are noisy from others using their bathrooms. That said my room was fresh and clean, with good WiFi. The bed was not so comfortable as others, but the room had air- con, and on the 19th floor spectacular views.
Regrettably it’s the social areas which let this hotel down, very poor. My restaurant experience was poor, the evening meal was bar food but not good. At breakfast there were tables not cleared, or dirty, the food service area was in a shambles, with people waiting for refills. The staff were cold and ill-mannered. Not good. Although Staff numbers may have had a play!
Finally don’t expect a warm welcome from reception, very little interaction, and you wait for them to finish speaking to each other or filing out forms. Again not so good!
July 22, 2014
Rated 5.0 out of 5.0 by TC11 A home from home experience!
From the warm greeting of the reception staff to the cleanliness and comfort of my contemporary room, my stay at this hotel chain was a pleasure and one that I will certainly be repeating.
July 21, 2014
Rated 5.0 out of 5.0 by Les1961 Helpful Staff
Just had a couple of days at this hotel doing a training course and the staff, particularly Kerry, were really helpful. Thanks Keery for service beyond the ordinary .
July 21, 2014