Rated 4.1 out of 5 by 217
Rated 4.0 out of 5.0 by DEDEE777 Comfortable
Over good, only major problem I had was the water not always hot. Sometimes it was warm to cold. However, service personnel was extremely nice, respectful, and friendly.
February 9, 2016
Rated 4.0 out of 5.0 by TashaNC Cross Country Road Trip
Nice hotel, I would recommend.
Since it was only for 1 night as I travelled cross country, the hotel served its purpose. Little on higher end of cost but it was clean and quiet. Restaurants, there were none but the Subway down the road sufficed. I felt safe there by myself and had no trouble hitting the highway to my destination to NC :)
The only issue I had was the bed sheet had a HUGE stain on it, kinda grossed me out but I pulled that sheet off and slept like a BIG BABY!
February 9, 2016
Rated 4.0 out of 5.0 by Arkstate Business
Water cooler in fitness center needs repaired. Nice welcoming staff. Older but clean rooms.
February 4, 2016
Rated 5.0 out of 5.0 by Matheus11 Comfortable
Nice place, convenient to our trip. We would use your facility again, when in the area. .
February 2, 2016
Rated 5.0 out of 5.0 by Mommy3H Great space for a family.
The staff was very friendly when we arrived. Our room was clean and the breakfast had a great variety to choose from. We will be returning again.
February 2, 2016
Rated 3.0 out of 5.0 by Wolvjam1 Did not meet expectations
I travel frequently on Business and stay exclusively at IHG hotels. I know that when I do my expectations of great service and quality are always met. I have only commented once prior about up and above outstanding service at a location in Spartanburg but felt I need to comment on my recent stay at this location. When I checked in I was not greeted with anything acknowledging my reward status or an offer of points or in the usual pleasant manner I am greeted with at any of my stays. That was a 1st. I had to go the front desk before I checked out to remind them to put the points on my account. Also I am an early riser and usually am down for the breakfast sometimes before the actual start time and I have never had a problem as I normally have cereal and some juice. When I went down my 1st morning (1.26.16) the milk case was locked and I asked the attendant if she could open it and the response was, we do not open until 6am (it was about 5:40 am) and that was it, no further dialogue. I have never had this issue before either. I will be returning back to this location in a week and hopefully, it will be a better experience.
January 28, 2016
Rated 5.0 out of 5.0 by Mia25 Comfortable bed and delicious breakfast
Stayed overnight after a long day of driving. Front desk was very friendly and polite. Will definitely stay again if I am ever in the area.
January 26, 2016
Rated 2.0 out of 5.0 by Anonymouspost Ladybugs
Within one minute of walking into my room I saw a ladybug. At first I thought nothing of it, but then I found another. Two ladybugs right on my nightstand. I went out to dinner and when I came back I probably counted 10 ladybugs in total. I confronted the person at the front desk, only to be shown a laminated picture of a ladybug and be told "they can't hurt me, so it's okay." Thankfully I didn't see any in my bed, but in the morning I found about 5-6 more on the window sill. Whether ladybugs can harm you or not isn't the issue. The room is not considered sanitary to me if it is infested with any kind of bug. I spoke to another person at breakfast who also had a lady bug problem, so this clearly isn't an isolated issue. I would not recommend this hotel.
January 14, 2016