Rated 4.1 out of 5 by 243
Rated 4.0 out of 5.0 by mamashoop My Stay
Hotel was good but way to much to stay there for 1 night
September 23, 2015
Rated 1.0 out of 5.0 Not up to Holiday Inn Standards
I chose this location for my annual free IHG night. Upon checking, If I had been able to retain my free night, I would have not spent the night at this location and checked out once I seen the room and premises. Once I seen the room, I contacted staff and requested that they make note on my paperwork about the filthy floors in the room at check-in.
Carpets can become stained for whatever reason; however, these stains were stains on an already filthy carpet that appears not to have been cleaned/shampooed for an extended period of time.
Staff stated that they the premises was 11 years old and will be soon installing new carpets. Probably would have helped if they had been shampooed more frequently.
I have been staying at Holiday Inns for years and I will honestly say this was the worst I have stayed at from a housekeeping standpoint. The main reason I generally stay at Holiday Inns is that you can expect cleanliness. When we were having breakfast the next morning, I also overheard another guest complaining to his wife about the cleanliness of their room.
Aside from the housekeeping, the room rates, reward points for a room was overpriced. The night before I had stayed at your Holiday Inn Express Carson City, NV on reward nights.
The Carson City Holiday Inn had excellent staff and housekeeping and a reasonable priced rewards night. I also completed a survey on this location that came in at 8 out of 10 and would return on my trips to the area.
I would highly recommend that someone in the IHG authority conduct an inspection of the Bishop, CA premises.
I do not judge the Holiday inn organization on this one stay, however in my opinion this location is just not within acceptability standards of the Holiday Inn Group and I will never return to this location.
September 21, 2015
Rated 5.0 out of 5.0 by BizTravM491 That is had available rooms on short notice
Upon arriving it was very refreshing to see that the majority of rooms did not face the rather busy street in front of the hotel so road noise was not an issue.
September 15, 2015