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Rated 4.6 out of 5 by 133 reviewers.
Rated 5.0 out of 5.0 by Greate Value The friendly staff was appreciated, along with a full breakfast with lots of options. Coffee was available throughout the day. We enjoyed our stay and would definitely stay again. The hotel stay was over-all a great value for the amenities offered. January 21, 2015
Rated 5.0 out of 5.0 by UPSCALE - SERVICE - COMFORT It's heaven to know there is still a place where good service, respect and values run rampant. We've slept our way through different hotel chains. Recently, we chose HI Express. The staff seems most helpful, but at Bismarck they are genuinely exceptional. We liked it so much, we've decided no matter where we head, we'll plan a stop in Bismarck ! We already had to stay an extra two days as my husband had a bad cold and the morning we chose to get on the road a nor'easter blew through. We even left something behind so we could return. Bummer, they found it, wrapped it and sent it to us vis UPS ! January 13, 2015
Rated 4.0 out of 5.0 by Nice and Clean Very clean. Friendly folks. We felt safe and comfortable. The bed was too soft for me personally, but not awful, and the heat had to be turned down to 58* to be around 68*. Keeping the cold out was not a problem for this Bismarck hotel. We would gladly stay here again. January 9, 2015
Rated 5.0 out of 5.0 by Comforatable bed and great service Everything was perfect we couldn't be happier. We were very happy with the room, the staff, and the comfort of everything. January 8, 2015
Rated 5.0 out of 5.0 by nice hotel Very nice hotel, friendly staff - hot tub didn't work though and we were disappointed. January 4, 2015
Rated 5.0 out of 5.0 by Great hotel at reasonable rates This hotel is great. The accommodations were adequate with clean and comfortable rooms. The breakfast bar was the usual fare but always stocked and clean. December 23, 2014
Rated 5.0 out of 5.0 by Great place to stay, disappointing experience with maid service. Love HIE, the rooms are always clean, free breakfast is a great perk and I can use government rates that fit the budget of my employer when I travel on business. Only draw back was I was traveling with students and one had forgotten her money in the room. When I learned of this we returned to the hotel December 19, 2014
Rated 5.0 out of 5.0 by Top Notch! We have stayed here many times and have always been treated well, but this time our experience was truly incredible. The desk staff this time was truly over the top helpful, all of them. There was two that deserve special mention. Brittany who checked us in was super friendly and helpful. There was also a lady on the overnight shift that I should have gotten her name and I didn't, but she too has been very good on many of our stays. During the day we always got a warm reception from Amanda. Manager Katie also was very personable. It is great that your staff keeps your hotel so clean and updated. I know Katie mentioned more updates coming. I would like to put a plug in for better heat control in the rooms and more electrical outlets to charge all our gizmos. Once again thank you to the entire staff, housekeeping, maintenance, desk staff and management. You are great! December 17, 2014
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