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Rated 4.5 out of 5 by 210 reviewers.
Rated 5.0 out of 5.0 by Great place to stay I have always had excellent service here. The staff is willing to help you with what every your needs are. Rooms are very clean. October 1, 2015
Rated 1.0 out of 5.0 by Many options, choose wisely This unit was under construction, and nothing was noted when I booked the room letting me know this, No pool, Jacuzzi and even the entry way was closed as well as much of the parking area. The room was ok, nothing overly fancy or even to the standards that I'm used to at a holiday in express. The bathroom was outdated, small tub, visible caulking repairs all over, just not appealing to shower, much less bath in. The bed was good, maybe it has a monster topper on it, but it was comfortable. I have to say the staff at check in was fantastic. My rewards card that I always carry didn't seem to be valid, so they found the tight number, sort of annoying because Ive used that number forever meaning I haven't been getting credit for stays. September 30, 2015
Rated 5.0 out of 5.0 by Extended Stay I needed to find a location in Bismarck ND that could take me for 3 weeks including weekends with a 3 day notice. The Bismarck HI Express did that and made sure during their major remodel that I had to a place to conduct business with internal employees and a client as well. The management staff was great and the cleaning service was always ready to help. Thanks so much, I'll be back soon. September 28, 2015
Rated 5.0 out of 5.0 by waiting for the "new" When the remodel is done everything will back to Great. September 24, 2015
Rated 2.0 out of 5.0 by Totally disappointed This Hotel was over priced for what I received. It was under construction and I was not informed of that when I made my reservation. To me that was not respecting your quests. Had I known about all the construction that was going on I probably would not have chosen to stay at this hotel. As a Rewards Card member for many years I thought that I would be more respected. September 21, 2015
Rated 3.0 out of 5.0 by Remodeling hotel ,friendly accommodating staff The front of the hotel was under construction. We weren't able to use the pool due to the remodel which was a bummer but we were acomadated for the inconvenience. I'm glad the hotel is being upgraded, it definitely can use a face lift . Great customer service and excellent breakfast! September 19, 2015
Rated 4.0 out of 5.0 by Nice stay and under renovations... My eighty-two year old mother and I stayed at the Holiday Inn Express & Suites in Bismarck, North Dakota for the night of Sunday, June 14th, 2015. When making our reservations online, we requested a room on the top floor, away from any noise, and we were given a room on the top floor overlooking the front entrance. We were not recognized as Gold Elite members of their IHG Rewards Club and were not given a choice between a gift basket (bottled water and some nuts) or 300 points. It was not a big deal, but it was unexpected as all of the other Holiday Inn Express' we stayed at did this for us. The large-sized non-smoking “executive” room included two very high queen-sized beds, each with four pillows on them (two soft and two firm), a couch, a coffee table, a table with two chairs, a comfy chair, a large HD television and remote with lots of channels, free WiFi, a kitchenette with a mini-fridge, microwave and a coffeemaker, and a closet area that contained an iron and ironing board. The lamps in the room gave off plenty of light, so we were not sitting in the dark at night like some other hotel rooms we have stayed at. The medium-sized bathroom had plenty of room to move around in, and included three sets of towels, a hairdryer, bottles of shampoo, conditioner and hand lotion, as well as two bars of soap. The shower had a handle, but it was on the outside, which made it difficult to use when in the shower. We also found the toilet was high, making it easy for my mother to use. At the time of our stay, the hotel was undergoing renovations, but that did not affect our stay as it was on a Sunday night and it looked like the workers got the day off. Overall, We had a great stay at the Holiday Inn Express & Suites in Bismarck. Not only was it very clean and comfortable, the staff were very friendly and we felt very welcomed. We would definitely stay again if we were coming back to the area, and look forward to visiting after the renovations are complete. September 13, 2015
Rated 5.0 out of 5.0 by servoce was awsome If remodeling had been done I would have rated everything excellent. Once you know your way around Bismarck you realize how close to everything is. September 11, 2015
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