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Rated 4.6 out of 5 by 184 reviewers.
Rated 2.0 out of 5.0 by Carpet unclean and drapery wouldn't close Disappointed because entire bldg under remodel and no mention of this when reserved room. Carpet in room and hallways unclean. Privacy drapes would not close tightly. Used a pin to keep closed. Bathroom had a musty smell, needed to ask for Kleenex as only a couple in dispenser. July 29, 2015
Rated 2.0 out of 5.0 by Construction zone This hotel is currently under construction. They are enhancing the hotel, which is fine. The problem I had is that they put me in a room with construction right outside my window. There was a lot of noise. I was able to relocate to a different room. I don't understand why they wouldn't block off the rooms that were closest to construction and use those rooms only as a last resort. The other disappointing thing was the shower. I counted seven hairs in the shower. If the shower isn't clean, I wonder about the overall cleanliness of the room. The hot tub was also closed but this information was not on the website. July 27, 2015
Rated 5.0 out of 5.0 by comfortable bed and great service Staff was very helpful with directions around Bismark. Staff was very aware of construction problems. July 23, 2015
Rated 4.0 out of 5.0 by Great staff in Bismarck My wife and I traveled to Bismarck to participate in the Bismarck Triathlon. Of course, we hoped to also see a bit of the city. From check-in to check-out, the entire staff was exceptionally helpful and pleasant. Though I do not always sleep well before a race, the bed was so comfortable that I slept like a baby. July 21, 2015
Rated 2.0 out of 5.0 by Not the best place to stay When I checked in to the hotel the front desk person was not very friendly. She did ask if I wanted a bottle of water or points that was about all she said. I wish when a person makes a reservation they would let people know that hot tube or pool are not in working order. We were traveling all day an wanted to relax in hot tub that evening and it was closed. July 19, 2015
Rated 3.0 out of 5.0 by Frustrated Breakfast was supposed to be open until 10am but breakfast items were gone by 9:20-9:30 and were not refilled. July 15, 2015
Rated 5.0 out of 5.0 by Excellent service My wife and I stopped here without a reservation at 11:00 pm on a Sunday night. Darcy was the manager on duty and was extremely pleasant, despite a crabby older couple who butted in line ahead of us and insisted on getting the same government employee discount that Darcy had already quoted us when we first approached her about a room. Darcy handled them with patience and professionalism and apologized to us for having to deal with them. The man managing the breakfast station in the morning was extremely pleasant and obviously dedicated to keeping the breakfast items well stocked. All in all an excellent experience for us. July 15, 2015
Rated 2.0 out of 5.0 by Construction You should have told me there was construction on the building and that the pool was closed and the hot tub was closed and that parking was inconvenient due to construction. The floors were dirty and the late banging across the hall from my room made this stay not nice at all. July 14, 2015
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