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Rated 4.6 out of 5 by 80 reviewers.
Rated 5.0 out of 5.0 by Pleasant Surprise After a couple other stops during our trip, this was our final night of a week long vacation. We were tired and wanted a good night sleep. This Holiday Inn express is one of the best we have experienced. our room was impeccably clean and we didn't want to get out of bed in the morning it was so comfy! The fitness area was clean with working equipment! the breakfast was fresh and with great variety. My check out bill was waiting for me under the door in the morning which was helpful with our early departure. Would highly recommend this facility to anyone making the long trek across North Dakota. December 3, 2013
Rated 2.0 out of 5.0 by inexperienced staff I just checked into my room and getting settled in when I heard someone enter a key into the door lock and proceeded to come in. Apparently the front desk checked the next person into the room I had already was in. I was not very happy as was the person that came into my room. December 2, 2013
Rated 5.0 out of 5.0 by great accomondations Very nice and comfortable room -- clean and good service provided the breakfast was great! November 28, 2013
Rated 4.0 out of 5.0 by Awesome bed! My husband has been talking about the comfort of the bed at Bismarck's Holiday Inn for 7 months. When we returned, I knew where we would stay. It was very comfortable again! November 13, 2013
Rated 5.0 out of 5.0 by Great staff at front desk We were greeted warmly and professionally. Very friendly and helpful staff. November 2, 2013
Rated 5.0 out of 5.0 by Comfertable Quiet and comfertable room , good location, lots of food choices near by. October 28, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service. On a road trip to Seattle, WA and stopped for the night. Staff friendly, bed extra comfy - firm with a touch of softness. Very nice selection for breakfast. October 28, 2013
Rated 5.0 out of 5.0 by We will be back Nice hotel, had everything we asked for and more! Quiet, clean and relaxing. The breakfast was enjoyable and staff very helpful. Thanks. October 26, 2013
Rated 5.0 out of 5.0 by Perfect Everything was excellent. We have stayed there before. Thanks+++++ October 23, 2013
Rated 4.0 out of 5.0 by Great stay as usual - but noticed the need for some upgrades As usual our stay at the Holiday Inn Express in Bismarck was quite good. I did notice however that there needs to be a couple of upgrades - which I also realized the last time we stayed (a few months prior). The mattress covers are in dire need of replacement. The elastic is worn and does not hold them onto the mattress for the entire night - bringing the sheets off the bed at the corners also---quite annoying. The heating/cooling unit is off on the temperature reading. We used to set it to 68 degrees at bedtime as we sleep poorly if the room is too hot. It was always perfect. The last two stays the unit reads 68 but the room is much warmer than that. We love the quietness and cleanliness of the hotel. It is near everything that we do when we visit Bismarck so we definitely will return. Hope to see these improvements completed by then. October 16, 2013
Rated 4.0 out of 5.0 by Comfortable bed Hotel staff is very friendly and helpful. The rooms were very clean. Keep up the good work!! October 8, 2013
Rated 4.0 out of 5.0 by Comfortable Bed and good breakfast We always choose Holiday Inn Express when we can. We've even traveled out of our way because we know the service will be good. Thanks October 8, 2013
Rated 4.0 out of 5.0 by Good experience I was very appreciative of the staff. They were friendly and helpful, and glad to answer questions about the area. Our room was clean and comfortable, and I had a good nights sleep on the very comfortable bed. The only thing I wish we could have had was a mini fridge in the room. The best part of our stay was how quiet it was. October 3, 2013
Rated 4.0 out of 5.0 by a more healthy breakfast would be nice. We enjoyed our stay, but too many carbs and sweet things on the breakfast menu. Attendant very helpful. September 25, 2013
Rated 5.0 out of 5.0 by Molly is WONDERFUL The room was huge! Fabulous beds! So cozy and perfectly firm yet soft. I had a big o' headache so I took my hot sock up to Molly at the front desk to have her microwave it for 2 minutes. She was more than happy to and told me to come back as often as I needed to for reheating! I went back one more time and she promptly reheated my hot sock. We talked about my headache and she hoped it would go away soon. She noticed my rings and told me about a fun shop in Missoula, where I had just been. I wished I would have stopped there on my way OUT to Montana. Very delightful stay in Bismark. Very nice hotel!! September 23, 2013
Rated 5.0 out of 5.0 by Highly Recommend This Location I have stayed at this property for a number of years and have never had a poor experience. The property is very well maintained. The staff has always been very professional, personable and accommadating. Amanda at the front desk is extremely helpful. She always has a smile and greets you very warmly. I could go on and on about the great service but I believe you get the message about my experiences at this location and with this staff. FANTASTIC!!! September 23, 2013
Rated 5.0 out of 5.0 by friendly staff and comfortable Very comfortable beds and pillows, staff was super friendly and genuine, food was very good, pool and jacusi (sp?) were clean and rooms were quiet with good operating AC/Heater. It is worth the cost to stay here compared to a discount hotel. September 22, 2013
Rated 1.0 out of 5.0 by Rude manager I have stayed in many HIX's and this one was a disappointment. The facility was wonderful, but the check-in experience was NOT. The check in woman was very rude. I had thought that I had booked this reservation through the internet in my account for a free Chase night. When I checked in, she said there was NO note and that even if, there were no standard rooms available the night before. That would have been okay, but it was her attitude about it that irked me. Then she literally shoved a basket of treats in my face and said to choose one as I was a platinum member. There was a younger girl at the other desk area, but this was not a new girl - this was an experienced one, maybe the manager. I didn't ask. September 7, 2013
Rated 3.0 out of 5.0 by Couple problems I am a Priority Member so I usually stay at Holiday Inn Express and honestly usually don't have any problems. This location however for the price is very over rated. Both chairs were dirty, not just stains but junk in the corners visible to the eye. When I pulled back the sheets there were small leaves in the bed. Really. Easily removed with my hand but enough of a concern to make me pull all bedding back. We had been traveling all day and another day ahead, had already bathed or I would have changed rooms. In the morning I was really looking and the carpeting next to the wall was bad as well as food on the wallpaper around the desk. Disgusting!! September 1, 2013
Rated 5.0 out of 5.0 by Excellent facility. Spacious rooms, comfortable beds, helpful staff, wonderful selection of breakfast items The rooms are clean and spacious, The beds are comfortable with a selection of pillows. The staff is helpful and courteous. The breakfast area is clean with a wide variety of food items.This facility is excellent! August 2, 2013
Rated 5.0 out of 5.0 by Very nice facilities-clean and neat. The facility was easy access from the Interstate, quiet rooms, neat and clean, staff was readily available and courteous. July 27, 2013
Rated 5.0 out of 5.0 by Best Stay of my Trip Very pleasant staff at the front desk. Knowledgeable and accommodating. Good Knowledge of the area. Room was clean, Wifi was good, Room had good air-conditioning. Staff in the Halls were pleasant and greeted you within the 10ft zone Breakfast in the morning was the standard but the person taking care of the breakfast area was friendly and made the breakfast experience top class ! I would HIGHLY recommend this location ! July 20, 2013
Rated 2.0 out of 5.0 by Oops Left my camera, flash, llong lens bag in pool overnight. Last to leave. Left early am. Called an hour out of Bismarc and they didn't have it. Tried to work with them on finding it, After a few weeks a friend suggested they look at the pool camera. I called them...we talked and they stated the cameras don't see the entire pool. We were straight from the door. After several calls they stated for that particular day only the camera had a glitch and they were working with their team. I finally called again and Katie the manager was rude. Stating she had left a message and there was no evidence of anyone with a camera bag, or prior to that taking pictures. She suggested it was the wrong hotel. Ughhhh.....I described the pool, told her the 3 rooms I rented. I paid the bill. I feel they should have been calling me and updating me, not the other way around. I know it was a nice camera....1000.00 total, I just wanted our vacation pictures back from Yellowstone. Keep the camera and accessories. I am sad that no one turned it in and HIE was "put out" instead of empathetic and helpful. July 16, 2013
Rated 5.0 out of 5.0 by Come again That is a great Hotel. We stayed to days later again. Everything was fine and for our satisfaction. A lot of restaurants in the near, main street, but very quit. You hear nothing. Thanks for two great nights. July 13, 2013
Rated 5.0 out of 5.0 by Comfortable bed The bed was the most comfortable bed I have slept in at a hotel. It compared to my bed at home. I was able to get a good rest. The service was outstanding. I felt welcomed at check in. June 27, 2013
Rated 5.0 out of 5.0 by One of my top 5 places to stay. I travel alot with my my job, I always try to stay at a holiday inn. I stay at this hotel for 15 nights. Everyone from the manager to housekeepeer made my stay one of the best stay I had at a Holiday Inn. They work around my work schedule, I work a 7pm to 7am schedule. I want to send a special thanks to the manager, she always had a smile. I would reommend my co-work to stay here when working out in this area. Thank again everyone June 19, 2013
Rated 5.0 out of 5.0 by In on business The bed was especially comfortable (I especially appreciated the 'Firm' and 'Soft' etched pillows, the staff was very courteous, the complimentary breakfast was hot and fresh. The room amenities were good with just one small exception. The towels were fewer and smaller than comparable hotels I stay at. This is the same at all Express properties. In the end, the stay was wonderful and would stay again when in the area. June 19, 2013
Rated 5.0 out of 5.0 by Our favorite place to stay when in Bismarck My husband and I have been staying at the Holiday Inn Express in Bismarck for 4 years now. We love Bismarck and travel there from our home in Canada about 5 times a year. Since we discovered the HI Express we don't stay anywhere else.The hotel is in a great location - close to lots of shopping and great restaurants. Check in is always fast and easy and the staff is so friendly. The rooms are always immaculately clean, and never have that weird smell that we have encountered in other hotel rooms. The beds are ultimately comfortable as are the pillows. The room is spacious with a sitting area that includes a desk so my husband can do some paperwork if needed. The suite we reserve has a microwave and small fridge - great for take homes from the restaurants. We always request the same room - and the staff makes sure that our request is honored whenever possible which is 9 out of 10 times. The room is so soundproof we are never awakened by noise in the hallways, or the parking lot. The bathroom is large - easy for 2 people to get ready at the same time. The only two things I would change are: - an attached make up mirror in the bathroom - the lighting is not conducive to applying make up wherever there is a mirror throughout the room - the big mirror in the bathroom is set too far back to be much of a help. I wish the water pressure in the shower was stronger - when the pressure is too low it makes you feel cold no matter how hot you turn the tap. I make sure to book our rooms in advance in April for all of the summer months that we plan to visit Bismarck - we wouldn't want to have to start looking for any other place to stay. June 17, 2013
Rated 5.0 out of 5.0 by Excellent place to stay We had been on the road traveling for two weeks, in and out of motels so it was a delight to find such a clean, comfortable room. The staff was so accommodating and friendly, which always adds to a good experience. We would highly recommend this motel, and if we ever need a motel in Bismarck this would be high on our list. Thank you for a lovely evening. June 10, 2013
Rated 5.0 out of 5.0 by Good Choice This hotel was very comfortable, really good beds! Good breakfast, hot, fresh, nice selection. Only suggestion to upgrade would be for the front entrance. Arriving Memorial Day weekend to find Mostly dead winter greens in front entrance pots was a disappointment. Otherwise the. Hotel was nice and we would stay there again May 31, 2013
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