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Rated 4.6 out of 5 by 148 reviewers.
Rated 4.0 out of 5.0 by Good stay in Bloomington Staff at this hotel is top notch. They are the right combination of professional and friendly, and this is very difficult to pull off. The staff is attentive to your needs, and helpful with problems. The hotel is clean, the breakfast is adequate. When the hotel is full they open a conference room for additional breakfast seating. My only complaint is that during much of the school year the rates go up astronomically; clearly they can do this and get away with it because so many people want to be close to IU, but it makes me search for a hotel elsewhere. August 13, 2014
Rated 5.0 out of 5.0 by Great Place to Stay Staff and grounds were clean; room was very clean and comfortable. The breakfast and service provided was outstanding. The managers reception during the week was great as well - food and beverage options were better than expected. We were there for ASA/USA 12U Girls Fastpitch Softball National tournament and even with 4 other teams at the hotel the staff was fantastic, rooms and lobby area kept clean and welcoming. Based on game schedules we ran over over the posted time for either breakfast or managers reception - the staff was accomodating and made sure eneryone had what they needed! Both breakfast and managers reception food was some of the we have had in our travels with the team. This hotel represented Bloomington well and as a bonus we were close to the ball fields! August 12, 2014
Rated 5.0 out of 5.0 by Great Getaway My husband and I chose to stay here as getaway to relax and do some shopping. Excellent accomodations! Jacuzzi tub was extremely relaxing! I loved that it had adjustable lighting. August 6, 2014
Rated 5.0 out of 5.0 by Everything was wonderful We stayed for a softball tourney and were treated wonderfully from start to finish! August 5, 2014
Rated 5.0 out of 5.0 by Great staff Great staff from Jackie at the front desk, house keeping and dining room staff. August 4, 2014
Rated 5.0 out of 5.0 by beautiful, comfortable and quiet This is my favorite hotel to stay at when visiting my son at IU. It's minutes from campus, wonderful breakfast, quiet and comfy rooms. Cheddars is right across the street! July 31, 2014
Rated 5.0 out of 5.0 by Staff and great service Jackie at the front desk was very helpful, and Pat one of the Breakfast helpers was very nice also. Kelly the over night super,is Outstanding. My wife & I highly recommend this hotel to anyone staying in the Bloomington area. July 30, 2014
Rated 5.0 out of 5.0 by Family Friendly Stay Great space in the suite. Fantastic breakfast options, with plenty of healthy choices. July 30, 2014
Rated 3.0 out of 5.0 by room air conditioner control not working and toubled elevators We were there on weekend so air conditioner control not repaired by pro, just reset again. We sleep with it very cold. Elevators not dependable. In house maintenace man only one trying to keep elevators operational. We lost confidence in them. We have not had any trouble wtih other Holiday Inn Expresses. The price of the room was way to high because of having a youth baseball tournament in town. July 30, 2014
Rated 5.0 out of 5.0 by bloomington above average holiday inn express. only serious problem was key issue July 30, 2014
Rated 3.0 out of 5.0 by Nice property but various maintenance problems This hotel is in a good location and the property is generally nice, but we experienced a number of problems that seemed to indicate general understaffing. Equipment was broken (dryer, elevator) and it was unclear when it would be fixed; the breakfast room is simply too small for the number of guests and this led to crowding and problems with cleanliness. I did not find this hotel to be up to HIE's usual high standard. July 29, 2014
Rated 5.0 out of 5.0 by Front desk and service folks Jackie and Lisa at the front desk were always very nice and helpful. Ashley did a great job with breakfast and dinner. I would for sure recommend this hotel. Cleaning staff did a good job as well. V/r Mark July 21, 2014
Rated 4.0 out of 5.0 by The Rewards program is a Failure Trying to use the rewards line to book my stay is a failure. Getting the local management to use my points was a great thing. The having to closing /checkout to be missed used and caused my account to be frozen for 3 days at my bank . This was a great displeasure. July 17, 2014
Rated 5.0 out of 5.0 by Great Stay and Great sleep Expected a great relaxing night stay and this Holiday Inn location completely meet not only my needs but surprised my expectations for a university town hotel. Clean, Comfortable, and quite. Will definitely come back when visiting the area again July 15, 2014
Rated 5.0 out of 5.0 by Very nice hotel Would have been nice to have received a discounted rate do to the amount of business the hotel received from the group of people traveling with the baseball team. The league the team played for was given a reduced rate but not the parents of the kids. July 15, 2014
Rated 5.0 out of 5.0 by Excellent service, uncomfortable bed, not-so-great food. Three adults in our party. We all three had trouble sleeping because the beds were extremely hard, but the pillows very comfortable. The breakfast had a good selection, but some problems with the hot foods. The pancake maker wasn't working, the eggs were spongy and dry, and the biscuits were not baked thoroughly. But there was enough other food selections (cereals, fruits, muffins, etc) to satisfy the basic morning meal. Maybe this was an "off-morning" for who-ever prepared the food. I would stay at this Holiday Inn again because the staff was extremely personable, especially Rachel at the front desk. She is probably the reason we left the motel with a very pleasant feeling for our stay. She made up for the uncomfortable bed and bad food...truly a very nice person. The location was very convenient to restaurants (walking distance) and appeared to be in a well-lit, safe area of town. July 15, 2014
Rated 5.0 out of 5.0 Clean and Friendly Everyone was very helpful and friendly and hotel was exceptionally clean July 15, 2014
Rated 5.0 out of 5.0 by Great eight weeks My wife and I enjoyed the courtesy and excellent service during our eight weeks at this hotel. Staff was constantly friendly and showed that they cared about our complete satisfaction with our stay. Facilities were always clean and in top notch condition. July 14, 2014
Rated 5.0 out of 5.0 by Clean, comfortable and excellent service I really enjoyed my stay at this facility. Everyone on staff was so friendly and helpful. Planning to return again soon. July 9, 2014
Rated 5.0 out of 5.0 by Excellent value I had a great stay at the Holiday Inn Express in Bloomington, IN. The staff was very friendly and helpful with directions to local eateries and events. The hotel was beautifully decorated, the room was large and very clean. I enjoyed the jetted tub in the room to relax at night. The bed was more comfortable then my bed at home. Overall I was very pleased with my stay at the Holiday Inn Express and will stay with them again in the future. July 9, 2014
Rated 5.0 out of 5.0 by Great Staff, Great Hotel, A Hotel had turkey sausage along with the real breakfast complete with pancakes. Most hotels aren't accommodating to people who do not eat pork. They also made sure we had fresh towels and the cleaning staff left little notes with their names on them. The stay was very nice and relaxing. July 9, 2014
Rated 5.0 out of 5.0 by HIE - Bloomington, IN Staff and service was excellent. Worked hard to get my points applied to the 1st night's stay. Recommend this property to everyone. July 1, 2014
Rated 5.0 out of 5.0 by Can't Complain Me and my family stayed in this hotel this past weekend. Even though the hotel was packed to capacity because of a track event, the staff was courteous and gracious. They helped with all that was needed and made changes as needed. To my surprise they had a Managers reception which was PERFECT! because we had just got off the road and I just wanted to relax, the kids of course wanted to eat so that was just perfect. The hotel was not expecting such a large crowd so they had to improvise to accommodate everyone. Even though, they changed the menu it was enough to go around. Beer/wine included. In the room, the room itself was a bit chilly, but that's expected in hotels. The bed are so super comfy! the pillows were just as comfortable. To my surprise there was a fridge and microwave in the room, I was not expecting that so that was great. Usually at hotels when there are large parties, such as the track clubs that was there, the hotels try to keep them at bay, but surprisingly enough the hotel was accommodating to them as well and I really liked that. This is by far the best hotel I have stayed in all year thus far. Everyone was gracious including the guests. The only things that I did not like was when you turned down the air in the room you could smell the staleness of the room. And the curtains are not dark enough to shield out the sun in the morning. They don't have heavy curtains that you can close like most hotels, just white curtains that accent the room. But it really didn't matter because I got up early anyway, but if I had to sleep in, that would be a bother. Great hotel and staff! July 1, 2014
Rated 4.0 out of 5.0 by Decent hotel bad parking The hotel and staff were all pretty nice. Kelly checked me in and after I asked to confirm that my IHG points would be applied she welcomed me as a Priorty member. My main gripe was with the parking situation. The hotel has no where near enough parking spaces. many people were parked on the curb or across the street in closed restaurant parking lots. I had to park 2 blocks away at another hotel. I didnt feel secure leaving my car that far away but didn't really have a choice. June 27, 2014
Rated 5.0 out of 5.0 by jThe Most Comfortable Hotel Experience in a Decade We were a little apprehensive staying here because my previous experience with Holiday Inn was poor. This location is beautiful everywhere. The rooms spacious, comfortable, and clean. The bathroom was also spacious and gorgeously decorated. The pool area is exquisite and the water was a wonderful temperature. Front desk is friendly as is the staff at the pool and the breakfast. We were really impressed with front desk staffers Courtney and Rachel who got us situated, gave us directions, and provided a friendly smile when we were confused. We also talked to Terry the maintenance man and his helper and enjoyed our experience with them. Breakfast used real dishes and coffee mugs :-). It also had a pancake machine that I never experienced before. The Great Room was also very comfortable for watching TV, reading, chatting with friends/associates. This is just plain a good hotel. One that I want to visit again. Oh! and there are good restaurants just across the street. We really like that. June 20, 2014
Rated 5.0 out of 5.0 by Great experience I wish my niece could get marrued again. I would go back to your hotel in a heartbeat. June 18, 2014
Rated 5.0 out of 5.0 Comfortable, clean, and the service staff were outstanding Overall, my experience at Holiday InnExpress and Suites in Bloomington, Indiana was terrific. I appreciated the clean rooms and nightly hosted dinners. These were not extravagent over the top meals: They were simple, but delicious, and meant that after a long day I did not have to get back in the vehicle, in a town that is unfamiliar to me, and try to find food. The importance of this simple gesture is immeasurable. Thank you Dawn for bringing the idea of it to this hotel, and thank you Sue for doing all the cooking! Great job. June 16, 2014
Rated 5.0 out of 5.0 by Like it alot!! I really liked my stay. It was nicely appointed. I was able to relax in my room and enjoy my stay with breakfast the next day. It was so nice to also offer dinner the night before, but I had dinner outside with colleagues. Next time dinner will be on you :-) What a way to be even more cost efficient! I will continue to choose this location whenever I stay in Bloomington. June 16, 2014
Rated 5.0 out of 5.0 by Will stay again The suite upgrade is worth it if you plan on doing more than a quick overnighter. We stayed for two nights. It has a very nice lounge area. The breakfast is satisfactory and the staff is nice. We were informed that they had new housekeeping staff. It was evident after our first night when there was no attempt to make up the sofa sleeper that we used the night before. June 16, 2014
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