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Rated 4.5 out of 5 by 118 reviewers.
Rated 5.0 out of 5.0 by Best stay of our summer We stayed at 16 different hotels this summer. This property was the cleanest, most comfortable one. The staff was very helpful and cheerful. August 15, 2013
Rated 5.0 out of 5.0 by First Stay, not our last. We enjoyed this Holiday Inn Express. Room was comfortable and clean. Staff was nice. Lobby / lounge area was warm and attractive. Easy access off of the highway and great location to get where we wanted to be in Bloomington. Looking forward to a future stay where we have more time to spend on property and enjoy more amenities. Kids loved visiting the Wonder Lab downtown. August 11, 2013
Rated 5.0 out of 5.0 by Perfect The atmosphere was great, room clean, bed comfortable and perfect amenities. I would definitely recommend this hotel. August 9, 2013
Rated 4.0 out of 5.0 by Friendly Staff Clean and Comfortable Nice clean hotel with an extremely friendly staff. Breakfast was warm and ready in the morning. Rooms were clean and comfortable. August 9, 2013
Rated 5.0 out of 5.0 by Another Fantastic Stay The Staff was Great and especially Kelly at the Desk. Made feel like a long lost Guest welcome back.. I will return again and again as long as I get this type of welcome. August 8, 2013
Rated 5.0 out of 5.0 by Wonderful service, friendly staff, extremely clean room/suite, entire building smelled "clean!" Annual tradition that we stay at this particular Holiday Inn Express after "coming out of" local Boy Scout camp for a week, so we can "refresh and recover" before heading home! We look forward to the clean and comfy rooms, swimming in the indoor pool, and relaxing in the large hot tub. This is our fifth year at same HIE and we have ALWAYS found the staff to wonderfully accommodating and friendly. Breakfast variety is superb, and "community gathering" area is always impeccably clean! Their little "store" is well-stocked with goodies and drinks. However, I will say that this is a very popular HIE, as every year we must book two months in advance for our weekend because there always seems to be some sort of softball or baseball tournaments going on same weekend in July! Great location as it is next to highway and every restaurant or store you could imagine. There is even a movie theatre directly across the street if you're so inclined! In addition, downtown Bloomington, IU campus, Janko's Little Zagreb #Yum!#and Wonderlab are only three minutes away and easily accessible. August 5, 2013
Rated 2.0 out of 5.0 by Bad Sleeping Experience The hotel property itself was good. The reason for my low overall experince has to do with the bed. The bed was worn and sunk in the middle. I slept on the edge to get comfortable. Also, the bedding was loose on top and would bundle up making it more difficult to sleep. Any hotel property should first offer a great bed that is inviting and comfortable. This bed did the exact opposite. It was the worst sleeping experience I had in years. August 4, 2013
Rated 5.0 out of 5.0 by wonderful stay We stayed here three nights and were very pleased with everything. The rooms are clean and spacious. The staff is friendly and helpful. The breakfast and weeknight dinner are good. We will definitaly stay again. August 3, 2013
Rated 4.0 out of 5.0 by Wonderful Staff When we checked in we were on 6th floor which used to be the smoking floor. We have small children and this just wasn't going to work. So we went to the front desk and they were more than willing to help us out! We tried two more rooms before we got the best room on 4th floor, smelled great, beds were comfortable, nice bathroom, very clean! Outdoor area was nice we could all sit and drink and have fun! Nice complimentary breakfast and supper on Thursday with free drinks! NICE! We had a great stay! August 2, 2013
Rated 4.0 out of 5.0 by thanks to Kelly Once again the best part of my stay was Kelly at the front desk. She makes me like the most wanted Guest ever. My room had some concerns but the engineering staff took care of it fast and friendly. The attention to detail of housekeeping staff is in need of improvement. My room had two lights out and tape on the walls from another guest. Their is more to servicing a room than changing linen and sheets. July 25, 2013
Rated 5.0 out of 5.0 by Great place to stay Always stay here when I'm in the area. Super staff, comfortablerooms and convenient locale. Snacks each evening. Wish they had ground floor rooms, but other than that...this property is fabulous. Wouldn't stay anywhere else!! July 16, 2013
Rated 5.0 out of 5.0 by The complete experience was outstanding. Everything about this motel is outstanding, you would never know that the motel is 8 years old. You can not see any wear and tear. It is beautiful, halls, rooms, etc. Staff very friendly, something that most motels do not have is a managers reception from 6pm to 8pm in the breakfast room. There was enough food and drink for a snack or a light meal. The breakfast had a large variety of breakfast items, hot and cold. Our room had 2 very comfortable queen bed, 2 big flat screen TVs, 1 where the beds were and 1 in a small setting area with chair, couch, end table and lamp. July 14, 2013
Rated 4.0 out of 5.0 by Terrific Staff Had some hygiene issues. Staff was very supportive, concerned and worked to resolve the issues. June 26, 2013
Rated 3.0 out of 5.0 by House keeping needs attention This hotel has changed quite a lot since my last visit. House keeping service needs attention. I noticed dirt in the corners of the bath which indicates the house keeping staff do not do a thorough job of cleaning; additional, I was rather annoyed when I went into the bathroom to wash-up one morning and found a bug on my JP top. June 24, 2013
Rated 5.0 out of 5.0 by Quiet and pleasant. We had another lovely stay here. We love this hotel when we return to Bloomington to visit the IU campus. It is clean, well-runned, and the folks at the front desk are always very friendly and efficient. June 16, 2013
Rated 5.0 out of 5.0 by Comfy beds, great breakfast We checked in at 6pm,, walked across the street to Texas Roadhouse (though there is a McDonalds, Golden Corral and 2 others...all within walking distance and whatever suits your budget) The rooms were clean and beds comfy. The breakfast served in the morning was fabulous. They had GOOD scrambled eggs, bacon, biscuits and gravy, pancakes, plus the usual continental breakfast fare. A great stay, we plan to use the pool and hot tub next time. June 11, 2013
Rated 2.0 out of 5.0 by Careful useing your credit card. May see extra charges after you leave. I stayed there in Oct. 2012. Had an extra charge of $100 on my credit card. I contacted the corp. office. They told me someone from the hotel would contact me within 48 hrs. Never heard from anyone. I have left numerous messages on the managers voice mail. and when I stay there I ask to talk to her and leave messages with the front desk. Still have not had a call from anyone. Be careful if you use your credit card at this hotel. June 9, 2013
Rated 5.0 out of 5.0 by Excellent Stay! We were traveling with another couple on our motorcycles. We were recognized as priority members and our room keys were ready upon arrival. Larry from the front desk was very helpful with maps, directions, and eating recommendations. Would stay here again. I liked the large vanity area in the bathroom and the extra touch with the small sink above the refrigerator. June 3, 2013
Rated 5.0 out of 5.0 by Great service. We enjoyed our experience at the hotel . The staff was kind and helpful and the breakfast was awesome .. We will be back the next time we visit our children. June 2, 2013
Rated 5.0 out of 5.0 by wonderful experience love this place, everyone so very friendly and helpful. room was wonderful. will stay here again when back "home again in indiana". May 26, 2013
Rated 5.0 out of 5.0 by Nice Place Lets start out and say the staff is awesome and very helpful. I have stayed at this location a couple times. If you are in the area this should be your stop its in a great location with everything around you from restaurants,shopping, and highway access. Now I did have a little issue when I first checked in but it was just bad communication between the staff. They were very apologetic and wanted to make sure everything was ok. I understand things happen since I travel so much and it took only a couple minutes to correct the issue. This really is a great hotel and even better staff and nice rooms. The breakfast was nice also they offer some dinner options a couple nights a week. The hotel is clean and in a good area. When I come back to this area this place will be my stop. May 20, 2013
Rated 4.0 out of 5.0 by Great service and relaxing. My son had ISTEP testing to complete in Bloomington for Hoosier Academy. We had a very enjoyable stay at the Holiday Inn Express. The young lady at check-in when we arrived was very friendly and made us feel welcome. The room was very comfortable and fairly clean. The floor had several red stains on it and the burnt orange blanket on the bed had many hairs on it. The breakfast hostess was friendly and outgoing. Everything in the breakfast area was neat and clean. The pool area was clean and relaxing. Many dining options are just across the street from the hotel (Cheddars, Texas Roadhouse, McDonalds, Pizza Hut, Golden Corral). We would return to this hotel in the future and recommend to friends and family. May 19, 2013
Rated 3.0 out of 5.0 by Smoking Room I am a nonsmoker and had asked for a nonsmoking room but the room that I got was a smoking room. With the smell and burn holes in the carpet, it was easy to see that this was or at least was a smoking room. I was disappointed with this stay and does not match what I have experienced in other Holiday Inns. Other issues was, it looked as if the floor was not vacuumed, the bed looked as if someone had laid on the bed after it was made. Again, not what I have come to expect from Holiday Inn. When I brought this to the managers attention the next morning, she said she would look into this but never offered to adjust my bill. They do have other competition right next door and may have to think about maybe trying them if I get back to that area. May 15, 2013
Rated 4.0 out of 5.0 by Great room and warm swimming pool. Breakfast lacking. Pancake machine not working at breakfast. Pool water temperature was good, warm. Room was clean. Jacuzzi faucet handles were loose & wobbly. May 12, 2013
Rated 5.0 out of 5.0 by Staff The staff was helpful and pleasant - especially Diana at breakfast and happy hour. Diana always had a smile and asked if she could get us anything. We'll come back just for her! May 10, 2013
Rated 5.0 out of 5.0 by Food options were great Great service, customer friendly. Hostesses both at breakfast and at the managers reception were great May 8, 2013
Rated 5.0 out of 5.0 by Soooo Clean and Friendly Service! We stayed at this hotel on April 26-28. The hotel was immaculate and staff was extremely friendly. This hotel was so clean and rooms were spacious. People at the front desk were accommodating with any additional items we needed for our stay. Our check-in was fast (a definite plus when traveling with kids)! The hotel provides an excellent breakfast as well! Will definitely stay here during our next visit to Bloomington! May 3, 2013
Rated 5.0 out of 5.0 by Welcoming Staff and Clean, Comfortable Hotel The front desk staff were efficient, accommodating, and welcoming. From check-in to check-out, our experience was lovely. The room and the common areas were clean and comfortable. We would not hesitate to recommend the hotel to others, nor would we hesitate to return. Thank you for a very nice stay. April 27, 2013
Rated 4.0 out of 5.0 by Visit to Bloomington in early April - Stay at the Holiday Inn Express My wife and I just completed a visit to Bloomington, Indiana(visting IU) and stayed at the Holiday Inn Express. We have stayed there previously and will do so again in the future. The only negative that we experienced was slow in-room internet. That happened both evenings that we were there and I assume that it is due to many people trying to access the internet at the same time. Aside from that, there are no other things to complain of. The staff is curteous, the rooms are clean, the breakfast food is well prepared and the hotel is "quiet", which is always a nice thing to experience when traveling. My wife and I can highly recommend this hotel. April 13, 2013
Rated 5.0 out of 5.0 by Comfortable bed, service was excellent, but a little pricey. Overall it was a very good experience. The room and bathroom was nicely decorated and clean, in summary a very comfortable environment. The breakfast area was also nicely decorated and clean and roomy. My only complaint about the breakfast was that a larger selection of fruit would have been welcomed. The price, in comparison to other hotels that we have stayed in recently, was a bit high with no room for negotiation, which may be accountable to Bloomington Indiana, home of Indiana University, having a shortage of hotel space versus demand. April 12, 2013
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