Rated 3.7 out of 5 by 91
Rated 5.0 out of 5.0 by coolcarolek Jackets
We forgot our jackets and called them to hold them until we come thru the next week. They were kind to hold the jackets for us.
September 20, 2014
Rated 2.0 out of 5.0 by tompat61 AVERAGE HOTEL STAY
THE ROOM WAS OK. BATHROOM COULD HAVE BEEN BETTER ATTENDED TO AND MORE ATTENTION TO DETAIL IN THE ROOM (LIGHT BULB MISSING FROM THE LAMP). STAFF WAS NOT APOLOGETIC AS TO THE CONDITION OF THE BATHROOM HOWEVER A ROUTINE ANSWER THAT "THEY WOULD LOOK INTO IT." I WOULD EXPLORE ANOTHER HOTEL OPTION IF I WERE TO VISIT AGAIN.
September 19, 2014
Rated 4.0 out of 5.0 by cominghome professional and knowlegdeable staff
Emily is fabulous. Very professional, and knowledgeable about the surrounding Bloomington area.
September 16, 2014
Rated 4.0 out of 5.0 by nick9999999 Bad washing machinw
The washing machine is old and difficult to operate. The hotel staff did the best they could but it still was a bad experience
September 4, 2014
Rated 3.0 out of 5.0 by foxxy1897 Good Service
The beds were not the best, nor did they appear to have been changed. May have been due to water shortage. Pillows were not comfortable and the air conditioning unit was much too loud.
Suggestion for all hotels: Use a deodorizer that has no fragrance. If a person has copd or asthma, this will determine whether or not they can tolerate the room or hotel.
Our generation is getting older and has more health issues to deal with, therefore the fresheners used to either mask odors or freshen a room can cause a problem for individuals with the above issues.
Use non-scented soaps etc., for they are another source of irritation for the older traveler.
September 2, 2014
Rated 4.0 out of 5.0 by bsmith36 Nice property
Primarily passing through on a long drive. No problems with the hotel. We had the hot tub suite. The arrangement of the faucet and the shower were a little goofy, but it worked fine and was relaxing after a long drive.
September 2, 2014
Rated 5.0 out of 5.0 by tkp2014 Great service
The staff here is the best that I've experienced in all of my hotel stays. I travel 2 to 3 times a week and this team is great! The hotel is very updated, clean and very well taken care of. The staff went above and beyond more than once for me during my stay.
August 25, 2014
Rated 5.0 out of 5.0 by Wayne Sr. Very neat, comfortable and cozy
This was the first time that we stayed at a Holiday Inn Express and we were very pleased.
We found the entire facility very neat and clean including the lobby at check-in, elevator, our room and the breakfast area in the morning plus the building exterior.
The breakfast food had a good variety and was fresh and tasty.
We only wish they had smaller, more economical rooms available for their guests.
August 23, 2014
Rated 3.0 out of 5.0 Not Attentive to Room Conditions
The overall structure of the hotel aligned with HI Express. The room quality ranks as my worst experience. I stay at HI Express for the quality. Upon a return to Normal/Bloomington, I would be greatly inclined to seek out another hotel. Othwerwise I will continue to pursue HI Express as my default choice. As mentioned in my previous comments, the toilet was cleaned. There were obvious lights burnt out that were never fixed.
August 19, 2014
Rated 4.0 out of 5.0 by Ony1 College town
Stayed here to move daughter into ISU the following day.
August 16, 2014
Rated 4.0 out of 5.0 by Jim was here Nice clean motel
The facility was clean, the staff friendly and the motel was for the most part quiet. The grounds are clean and well kept.
August 14, 2014
Rated 4.0 out of 5.0 by Freedom! front desk staff
When we arrived too early to check in, the desk clerk was very friendly, professional and helpful. (She had black hair pulled up in a headband. I remembered her from previous years. When we checked in later, the desk clerk, a thin young man with dark hair and a un-ironed shirt, was not friendly, or helpful. When I asked for a different room at first, he refused and did not make eye contact with me. When I came back and asked a second time, he agreed to make the change, but was not at all friendly about it.
August 13, 2014
Rated 4.0 out of 5.0 by Vestas Nice Hotel
Hotel & Staff Very nice. Very good breakfast choices.
August 9, 2014
Rated 5.0 out of 5.0 by Traci123 Great place to stay
NO complaints. We enjoyed the are and the hotel staff was very friendly.
August 8, 2014
Rated 5.0 out of 5.0 by lar52 Comfortable beds and great service all
Beds were very comfortable and service was great from check in to check out. I have stayed several times at this location because of it's location, cleanliness, and quality staff.
August 7, 2014
Rated 5.0 out of 5.0 by Robert d Business trip with my cats
A great place to stay, my cats even enjoyed the facilities.
August 6, 2014
Rated 5.0 out of 5.0 by MattRockOne Decent hotel if everything else is booked... just far out there.
Top notch as the brand goes, only improvement could be onsite restaurant/bar as there isn't much in walking distance to the location.
July 30, 2014
Rated 5.0 out of 5.0 by silverfox75 Comfortable bed, lovely convenient breakfast
We stay at Holiday Inn Express and always find their beds comfortable.
July 29, 2014
Rated 4.0 out of 5.0 by Crockahol Comfortable bed. Got a great nights sleep.
Overall not bad. Room could be a little cleaner around the edges. IE: There was trash under bathroom vanity that was not ours. In housekeepings defense you had to get on floor and look for it.....dropped something that rolled under vanity is only reason I saw it. Great nights sleep. Was quite and comfortable.
July 28, 2014
Rated 1.0 out of 5.0 rude staff
The staff at this hotel was rude. My rewards status was not noted, no welcome gift or points offered. I chose to stay here based on the fact that I stay at other facilities twice per week. I will not stay nor recommend this facility again. The person that waited on me was named David.
July 26, 2014
Rated 4.0 out of 5.0 by Busterwb Vacation
Rooms were great,only problem is I was told they had a heated pool but it was to cool for the kids to swim for very long. Maybe they just filled it unknown to us.
July 25, 2014
Rated 4.0 out of 5.0 by Missgrinny We're back
We went on vacation for 2 weeks as a family and stayed at 3 Holiday Inns. Their beds are comfortable and we like the size of the rooms! We will recommend and stay with you again in the future.
July 12, 2014
Rated 4.0 out of 5.0 by mommaof2girls friendly staff
The staff was extremely nice, but the beds are uncomfortable and small. I have never stayed in a hotel with anything smaller than a queen bed. I find the price of the hotel too much when only having double beds. It was not comfortable for my husband and I to sleep and barely enough room and comfort for two children in one bed.
July 9, 2014
Rated 4.0 out of 5.0 by Frank110 Close to Interstate and Restaurants
Good sized room
High Speed Wi-Fi
Typical HDI breakfast
July 3, 2014
Rated 5.0 out of 5.0 by Annie and Shamrock We were ealry.
The overall stay was great. We travel with our dogs and they love the room we always stay in. We failed to inquire about the check-in time and got there at 1:00 PM. We were told that our room would not be ready for an hour. We waited for an hour our-side. It would have been nice if we would have been given a few options.
It was a minor issue and has not effected our future plans..
There staff where kind to our dogs.
June 28, 2014
Rated 5.0 out of 5.0 by StLouisAl Nice place to stay
I enjoyed my stay. The Hotel is clean and up-to-date. Rooms are nice very comfortable beds and pillows. I will stay here again!
June 20, 2014
Rated 2.0 out of 5.0 by cunger Guest Room
The room was comfortable and roomy. The bathroom had all the needs.
June 17, 2014
Rated 4.0 out of 5.0 by HRG1 Much better this vist
I left a pretty critical review after a visit in early May, this past week my wife and a friend had a couple of rooms for 2 nights, and felt that the experience was much better, and as expected.
Good to see that the property was able to "step up" their game.
June 16, 2014
Rated 5.0 out of 5.0 by lis268 Helpful staff and comfortable bed
Everyone did a great job at making our hotel stay a pleasant one. The bed was comfortable and there were firm and soft pillows to suit your preference.
June 15, 2014
Rated 5.0 out of 5.0 by Kim74 Bed size
Wish they had queen beds or a roll out/cot. 2 boys in one bed and 2 adults and a 4yr old in another double bed not comfortable and my husband rolled off the bed during night because there was not alot of room on bed
June 11, 2014