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Rated 3.9 out of 5 by 376 reviewers.
Rated 5.0 out of 5.0 awesome hotel I had an amazing night at the hotel. they were willing to all and wake u up in the morning so that you can make the shuttle. the room was quiet and comfortable. December 23, 2014
Rated 2.0 out of 5.0 by Poor experience I am a Platinum so have stayed in more than a few of the Holiday Inn franchise hotels. This one was conveniently located near the airport. Nice that they have shuttles, etc. However, it was a lackluster experience. The beds were uncomfortable. The shower put the hot water out the handle so even on full hot water, it gave one only a tempid shower. It left me wishing I had not tried to get an hour extra sleep by staying near the airport for an early flight. My family and I slept an avg of 4 hours though we shut the lights off 8 hours before we were to get up. It was not a good place to stay. December 23, 2014
Rated 5.0 out of 5.0 by Risk Services Executive Great Hotel - friendly staff - Great customer service December 22, 2014
Rated 4.0 out of 5.0 by Good service good nights sleep We stayed one night on the beginning and end of our trip to Mexico and it was a good place for a park and sleep. The staff did a great job accommodating us especially the airport schedule even tho I am presently in a wheelchair. The handicapped room was a bit tight for the wheelchair with the two queen sized beds bed but the breakfast was above average. We would stay there again. December 21, 2014
Rated 2.0 out of 5.0 by my vist it was not your best hotel. As I explained, the heating system in the room was noisy and of poor quality, i was also disappointed in the food for breakfast. Hampton does a reception in the afternoon for their special guests, you may want to consider this. December 20, 2014
Rated 3.0 out of 5.0 by Great Service Awful Bed The bed in my room 621 is in bad need of replacement. December 19, 2014
Rated 5.0 out of 5.0 by Great Location, Great Service Awesome Staff! Location is very convenient to airport and the Mall of America. The shuttle service provided on a frequent basis to both airport and mall is wonderful and timely. Most of all the staff is awesome. The drivers of the shuttle as well as the problem solver at the front desk whose name is Josh/Joe. Thanks for accommodating me when my actual reservations were for incorrectly done for the wrong dates by the travel agency. December 16, 2014
Rated 1.0 out of 5.0 by Poor service Front desk attendant was ordering dinner over the phone while myself and another traveling with me was waiting to get a room, Toilet seat would not stay up for the second time I visited this hotel, December 15, 2014
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