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Rated 3.9 out of 5 by 398 reviewers.
Rated 5.0 out of 5.0 by Sweet Dreams! The bed is very comfortable! The staff at this location is second to none. They have customer service down and go the extra mile for their guests! January 22, 2015
Rated 5.0 out of 5.0 by Very Comfortable place to stay. Would stay again. We checked in late and front desk person "appeared" a bit crabby. Was not offered points or any other "perk", but we were recognized as Platinum Members. January 21, 2015
Rated 5.0 out of 5.0 by Great experience My daughter and I stayed at the property. It was very clean, well staffed, good breakfast, and the best part was a great staff. The lady behind the counter was so friendly, and our shuttle driver was wonderful. So much so my 10 year old daughter even commented how nice everyone was. We had a very enjoyable stay and those two that I have mentioned should be complimented. January 19, 2015
Rated 4.0 out of 5.0 A comfortable stay before flying Overall, a comfortable stay with great values. Convenient location to the airport, lots of parking, good service and complimentary hot breakfast. January 19, 2015
Rated 5.0 out of 5.0 by Great place to stay Very happy with our stay. Close to the airport. Called shuttled to pick us up. Beds were comfortable. Breakfast was great with a good variety to choose from. Very close and easy to get to get to "Mall of America". Only stayed one night then headed to Rochester for mayo clinic. But came back to stay two more nights on the weekend & to shop. Used the fitness center each day and had no problems. In Rochester we stay the 1st part of our visit at a Holiday Inn but after the weekend & came back for the next week to stay 2 more nights we switched to the Holiday Inn Express. Much happier with the Holiday Inn Express January 19, 2015
Rated 4.0 out of 5.0 by Be sure to confirm shuttle time before checking in on day of stay The staff was accommodating the initial airport shuttle capacity issues. Be sure to call ahead to make sure you get on the shuttle time desired. Don't wait until check-in time. The manager on duty (Chase) ended up running a second shuttle for us and it worked out well. January 16, 2015
Rated 3.0 out of 5.0 by Better reoom temperature control Room temperature was very hard to control. it was too hot and we could not get the temp where we wanted it. Several times during the night we needed to get up and adjust it. January 14, 2015
Rated 5.0 out of 5.0 by Great Always enjoy staying at this property, friendly staff, great service, relaxing and good location. Meets all expectations about IHG hotels that one would want. January 8, 2015
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