Rated 4.5 out of 5 by 52
Rated 5.0 out of 5.0 by Stevens Family Right fit
After arriving late from the airport, the check in process was very easy (and we checked in at 3 am). Our checkout was also extended to allow us a little more time to sleep in. The room (for 5) was comfortable, clean. Shower was great! Internet was fast. Breakfast was included, but for those that didn't make it up by 9:30 (when it's over), they missed out. Do wish they had something (i.e. muffins or yogurt) for the late sleepers.
July 26, 2014
Rated 4.0 out of 5.0 by Canadiandan Shorted Points
Declined the welcome bonus for being a gold member as I am allergic to nuts, did not receive the 300 bonus points. Contact IHG about my missing points, they said I needed to go back to the hotel and ask. not work my time, disappointed they didn't process the bonus correctly.
July 25, 2014
Rated 3.0 out of 5.0 by kathy0668 Not a great value for the money
While the hotel was clean and the rooms nice, I didn't feel this was a good value for the rate we paid. Perhaps all the hotels within 20 miles of Mall of America are overpriced, because I'm sure I've paid much less for more in other areas that are not such tourist-traps. The breakfast was the biggest disappointment. The selections were limited and the staff did a terrible job of replenishing them - particularly the hot items. I'm not sure I'd stay here again.
July 24, 2014