Rated 4.6 out of 5 by 236
Rated 5.0 out of 5.0 by momtravels4work Great location, comfortable room and great service.
This hotel is right off the freeway - easy to find and get to. A variety of restaurants close by. They were doing renovation of the front desk area the whole time I was there but this did not affect my stay. The staff were friendly and helpful. I would stay there again.
June 21, 2016
Rated 5.0 out of 5.0 by Cocoa123* great hotel and beautiful view as well, very pleased
An extremely friendly and courteous staff made my stay a pleasant experience. The hotel lobby was under construction at the time of my visit, but was very clean considering. I also had a tremendous view of the area from my window making this visit delightful. I would stay here again if I plan to visit the area in the future.
June 21, 2016
Rated 1.0 out of 5.0 by No power No Power!! And they knew about it!!
I booked my room the morning of my stay online. Checked in at 330pm, lobby was under construction but that's not a big deal. Had to go out and work at about 7pm. When I returned at 1230am, I came back to no power in the hotel. I thought something had happened but to my surprise the hotel knew about this outage and that it would be from 1030pm until 530am. Nobody let me know this when I checked in and of course they charged me full price when I booked the room. The woman at the desk at night was rude and acted like since she was working in the dark it was just as bad as my stay. She could not call anyone or print me anything proving I wouldn't be charged if I checked out and found another hotel. IHG customer service was somewhat helpful at 1230am but than also asked me to have the desk find me another hotel room somewhere. Which would have been great if they had a phone. I checked out and found another hotel. Returned the next morning to make sure she had passed on my info that I checked out and wanted a refund. Manager acted like they knew nothing and response was that they put up a sign about the power. Like its my responsibility to look around the construction and read the signs. I did get a refund but I am still not a happy customer. I am not one to usually complain or write bad reviews but how is it even legal to book a full hotel knowing you won't have power. Also to charge full price is baffling!!
June 16, 2016
Rated 4.0 out of 5.0 by Willasdfaslkdfjalskdjflkj Under Construction
Renovations being performed in the common areas made the initial impression of the facility less than favorable
June 3, 2016
Rated 5.0 out of 5.0 by Essbee6 Perfect Location
Location was just right. Close to highway with ample restaurants and convenient gas station.
Room was clean and comfortable and the staff was courteous and helpful
Would stay here again when travelling.
June 1, 2016
Rated 5.0 out of 5.0 by PJeanne Good Value
Excellent hotel. Under renovations, so entrance and lobby are not ideal.
May 30, 2016
Rated 5.0 out of 5.0 by RobinE Great Quality at a Great Price
Clean rooms, great staff. Convenient location close to shopping and food and a short drive to Bloomsburg University.
May 24, 2016
Rated 5.0 out of 5.0 by pmcgov Excellent Stop Over
Had a great stay while passing through the area from Pittsburgh traveling to the Poconos. Friendly staff, clean accommodations and great breakfast selections. Had an awesome time at the "Great Escape" then dinner at Filet 18 Nice quaint area Would definitely return.
May 3, 2016