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Rated 4.4 out of 5 by 477 reviewers.
Rated 1.0 out of 5.0 by Wasted Points Absolute waste of my rewards points. Worst IHG experience I've had as a very frequent traveler. Checked in quickly and left for the afternoon. Returned later that night and noticed A LOT of hair in the room...on the table tops, couch and especially the bed sheets and comforter. Too late to move rooms so I slept on the sofa pull out. Looked like a dog had been there and shed everywhere. Breakfast in the morning was also bad. Omelettes we're 1/2 hot and 1/2 frozen, coffee was out and place was a mess. I wasted my IHG points on this stay. I talked to the front desk when I left and they said "since it was a points stay" they couldn't refund anything. Word to the wise, when you check in, inspect the place thoroughly before you stay. Usually the front desk at IHG is friendly, this place was "care less" attitude August 26, 2015
Rated 5.0 out of 5.0 by Hair in bathtub I always check out the cleanliness upon arriving at a hotel.. everything looked good... after going to an amusement park, we returned and the granddaughters were bathing and one of them pulled a good bit amount of long very curly hair from the side of the tub.. I thought it must have been from behind the curtain because I didn't see it upon inspection... I took a picture.. the only other thing was peeling paint on the inside of the bathroom door... the hair bothered me. August 26, 2015
Rated 3.0 out of 5.0 by NOT READY for PRIME TIME While it is very hard to find specifics to criticize or compliment the property, it just doesn't seem to measure up to HIE standards. Our room was small, the breakfast room inadequate for the guest numbers and the staff seemingly uncaring. Not what I would expect for the location, August 25, 2015
Rated 5.0 out of 5.0 by Nice hotel with friendly staff Hotel has been updated fairly recently. Everything was clean and in good shape. Staff very friendly and knowledgeable about the area. Unfortunately there is road construction going on and entrance is a little hard to find as hotel sign was very small and hard to see. Would stay there again when in area. August 25, 2015
Rated 3.0 out of 5.0 by non smoking room was smoked in All was acceptable except the room had been smoked in. We were not offered another room, only "I'm sorry." Would I stay again, yes, but will check the room out first! August 25, 2015
Rated 5.0 out of 5.0 by Convenient and comfortable Nice property. Room was clean and comfortable. Breakfast was hearty, with lots of options offered. Appreciated having the use of the exercise room. A bathroom exhaust fan would have been nice, to avoid that steamed up mirror after a shower. I was glad I had read previous reviews that talked about the trickiness of getting through the construction out front. I knew to approach slowly and look for signs to the property. There was a sign posted telling where to turn, and that was helpful. Would definitely stay here again if in the area. August 23, 2015
Rated 5.0 out of 5.0 by comfortable bed, great breakfast, close to town I prefer small hotels or B&B's in town where I can walk everywhere, but my husband wanted to stay somewhere with more amenities, like a pool and breakfast. Overall the stay was quiet even though there is construction right outside, comfortable bed, friendly staff and good variety for breakfast. August 23, 2015
Rated 5.0 out of 5.0 by Relaxing stay and excellant value We often stay in Holiday Inn Express when we travel. This was an exceptional value. Very friendly and helpful staff. Large, clean and comfortable room. The hotel is a great location near the Blue Ridge Parkway. I'd recommend this hotel. August 21, 2015
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