Rated 4.1 out of 5 by 149
Rated 1.0 out of 5.0 by ldues Key cards for rooms constantly needed reprogrammed
I have never been to a hotel that I had to have my room key cards reprogrammed constantly!! Also, everytime I needed to have it done, I needed my ID--I did not have my ID with me at the pool or just to go outside to my car. I think that I had my cards reprogrammed at least 5, maybe 7 times in one day. My daughter does not have a phone, so I know that that was not the reason that it needed reprogrammed.
Also, the Wi-Fi was horrible!! I had to disconnect my phone from the Wi-Fi just to be able to get my emails and look up directions. I used my data the entire weekend!!
July 1, 2015
Rated 5.0 out of 5.0 by 2015june Great!
Nice clean room, good breakfast, friendly/helpful staff
July 1, 2015
Rated 5.0 out of 5.0 by Scarry Cat Comfortable Bed and Great Service
need nights lodging on the way to Corsa Convention in Knoxville, Tennessee... the Holiday Inn Express was the perfect stop over en route
June 24, 2015
Rated 5.0 out of 5.0 by Ruthie60 Great staff
I want to thank the staff for letting us stay longer in our room due to baseball game time, when game was moved to later time we were allowed to stay in the lobby
until time for game which was cancelled due to a very rainy week end.
Thanks for all your kindness
June 23, 2015
Rated 5.0 out of 5.0 by Shar56 Comfortable stay and friendly staff.
This was a pleasant stay with clean comfortable rooms and friendly staff. I would recommend this hotel for business or leisure when in the Cincinnati, Blue Ash area.
June 15, 2015
Rated 4.0 out of 5.0 by mamapo Nice enough stay. No real problems
Typical HI Express stay. The room was actually a bit smaller feeling than most HI Express places we've stayed. Everything appeared in good working order. BRIGHT light outside our window at an adjacent business. Overall, I would stay here again.
June 11, 2015
Rated 5.0 out of 5.0 by too hard to give a review Breakfast
The lady that takes took care of breakfast on my 2nd morning does an exceptional job. The best I have experienced at any of the many Holiday Inn Expresses I have stayed
June 9, 2015
Rated 5.0 out of 5.0 by Bwiser Outstanding service
Not only was this hotel convenient to the ball field where we were playing it was very clean and the free breakfast was great. But most importantly, the staff was excellent. During our stay for a ball tournament, I also had a terminally ill family member back home severla hours away. Despite a strict cancellation deadline for this trip, I called ahead and explained my situation to the staff and they were so accomodating and concerned. They assured me that my reservation could be very flexible based on what happened back home. When I checked in, they remembered me by name based on our earlier phone conversaton. They were flexible with check in and check out times and continued to offer condolences for my family when I ultimately had to leav early. I would definitely stay here again for this reason alone. The price is a little more than we normally pay for a quick weekend trip...but didnt mind after the excellent experience.
June 2, 2015