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Rated 4.2 out of 5 by 101 reviewers.
Rated 5.0 out of 5.0 by Great little place outside of Cincinatti New hotel smell was great. The beds were nice, as was the automatic lighting. Breakfast was good, and the location was nice. September 24, 2014
Rated 5.0 out of 5.0 by Convience to training Our company has stayed here several times and experienced good accomendations. Close to my destination. I have stayed here several time this year or 2-3 nights each time. September 7, 2014
Rated 5.0 out of 5.0 by Nice place for overnight visit Nice Holiday Inn Express to stay while traveling to vacation location September 7, 2014
Rated 4.0 out of 5.0 by Great Staff We requested an early check-in, and the staff made a special effort to accommodate us as the occupancy had been significant the night before our arrival. My wife noted that they did not have a cereal she preferred at the breakfast bar. During the night the manager went out and bought a box of the cereal for my wife and left a note under our door informing us there was a "gift" at the front desk (it, also, included a chocolate bar as an extra "treat"). There is really nothing special about the physical facilities at this property, but we were treated to excellent service. September 5, 2014
Rated 5.0 out of 5.0 by Good Hotel at a decent price I was in town for business and was able to book this hotel quickly. It was a decent price and the complimentary breakfast was nice. September 5, 2014
Rated 5.0 out of 5.0 by Great Time Very clean and classy. The kids had a great time too! The food was good and the people were very nice. September 4, 2014
Rated 3.0 out of 5.0 by Average Just an average stay. There were no significant complaints but nothing stood out either. Hotel was kind of isolated with nothing (stores, restaurants, etc) in walking distance. The back side of the hotel had a view of a truck loading dock which was loud at times. Staff was appropriate, but lacked sincerity. Overall my least favorite Holiday Inn Express. September 3, 2014
Rated 1.0 out of 5.0 by Lost my business After travelling all day, arriving around midnight, I requested a king room and received a queen room with two beds and was charged more for the wrong room. The hotel was other rooms. This particular room had cleaning supplies left in the room when we arrived around midnight and hairs were on the nightstand, bathtub....yuck Thank you Lord the beds were clean........ I have stayed at many Holiday Inns, but this one was not up to my expectations that I usually receive at a HI. Disappointed.... September 3, 2014
Rated 5.0 out of 5.0 by Comfortable Bed I sleep better at the hotel than I do at home. The bed is extremely comfortable and the pillows offer a variety of firmness for each traveler. August 30, 2014
Rated 5.0 out of 5.0 by quiet out of the way hotel We always stay at this hotel. It is very quiet and convenient to most attractions in Cincinnati via I-71. We have stayed at other locations closer to downtown, but the quality of the room and the value was less. August 28, 2014
Rated 5.0 out of 5.0 by great hotel experience first time we've stayed here - pleasant experience - very comfortable, quiet hotel...nice breakfast, we enjoyed our stay and plan to stay here in future when we next visit Cincy.. ... August 28, 2014
Rated 5.0 out of 5.0 by Convenient to UC Hotel is convenient to University of Cinci. Hotel is quiet and clean. Staff were very accommodating. Only minor complaint is that breakfast area is not large enough to accommodate all guests. August 28, 2014
Rated 5.0 out of 5.0 by A lucky find My work extended my stay in the Cincinnati area during a major tennis tournament. Most hotels were fully booked or charging exceptionally high rates for the days of my stay. The hotel is just off the express way but far enough off the road that it stays very quiet. There are plenty of places to dine near the hotel. The room was all I needed, it was dark while trying to sleep. It was The Wi-Fi was easy to access. The speed was fair. It was a good good sleep and a fair price when others were gouging customers. August 23, 2014
Rated 5.0 out of 5.0 by A pleasant surprise I usually stay at HI Express wherever I go and they are all good, but I was pleasantly surprised in Blue Ash because things seemed new, and the wifi was really fast and reliable. August 21, 2014
Rated 5.0 out of 5.0 by Great Stay! Excellent hotel. Would highly recommend staying here! The hotel is up-to-date, and the staff is very friendly. August 21, 2014
Rated 5.0 out of 5.0 by Very nice place to stay Clean. Breakfast was well monitored and maintained. Nice area with good access to Expressways. Friendly staff. I would stay again and I will this coming year when visiting UC and the tennis tournament. August 20, 2014
Rated 5.0 out of 5.0 by Splash Lagoon Stay at HI Express Blue Ash Room was large and clean and comfortable. Front Desk Staff went above and beyond helping us with directions and locations in the local area, even creating a mall map for us! Other rooms around us were a little loud, but can be expected as this hotel is attached to Spalsh lagoon Indoor water park. Overall a pleasant stay! August 18, 2014
Rated 5.0 out of 5.0 by Great service The hotel was clean with comfortable rooms. The staff was helpful and welcoming. August 16, 2014
Rated 4.0 out of 5.0 by About what you expect Hotel was certainly adequate for our needs. Room OK Breakfast - free so OK August 16, 2014
Rated 5.0 out of 5.0 by Great place to stay We where there for a family reunion and would recommend this hotel. August 14, 2014
Rated 4.0 out of 5.0 by holiday inn express clean facility. pleasant staff. one problem--the breakfast room occupancy did not meet the demand for seats during breakfast. some guests were unable to find seats. August 14, 2014
Rated 4.0 out of 5.0 by STAFF WAS VERY COURTEOUS. EVERYTHING WAS GREAT! Everyone was very helpful to take care of us. We had two rooms that night and had no problems with either one. The beds were extremely comfortable! August 7, 2014
Rated 5.0 out of 5.0 by Exactly what we needed!! The room was clean and comfortable. Breakfast was great; even had yogurt for my 11 month old to enjoy. Glad that we could get toothpaste and a nail file from the desk instead of finding a drug store at 9 PM. We will be using this hotel and chain again in the future. This was our 2nd time staying at a Holiday Inn Express, and it is now our go to when traveling. August 6, 2014
Rated 5.0 out of 5.0 by Treated very well We received very nice treatment from the person at the desk. He was just wonderful. Very welcoming. We had 3 rooms and all were clean and comfortable. August 6, 2014
Rated 5.0 out of 5.0 Wonderful Stay This hotel was a great and wonderful experience. I would definately stay here again. Very close to Paul Brown Stadium for the Macy's Music Fest. The only problem was there were no convenient eating places. Overall, very nice, clean, friendly staff, easy check-in and check-out. Got charge $14 afterwards but not sure why. July 31, 2014
Rated 5.0 out of 5.0 by Fantastic staff! The title says it all! HI Express rooms speak for themselves, always great, but the difference between properties is the hotel staff. Let me tell you, these folks are the absolute best and will do whatever they can to make your stay pleasant and trouble free. I wish I had the names of the folks that assisted me the week I was there. I'd like to write a letter of thanks to their manager and name them all! Thanks again folks, you made the difference!!! July 28, 2014
Rated 1.0 out of 5.0 by Unclean, outdated Room with 2 queens and pull out couch. Furniture outdated. Costly for what you get. Not very clean July 22, 2014
Rated 5.0 out of 5.0 by The best customer service and best sleep We stayed in one of the suites (2 adults 4 teens). The customer service and the comfort of the bed and rooms was the best we have had in a long time at a hotel. When we checked in we were asked if we wanted extra towels and bedding so we didn't have to come back down to the desk to get them. That has never happened to me at any other hotel. The beds and pillows were very comfortable and we were able to get the room nice and cool and slept great. We slept so well we overslept which hardly ever happens to me in a hotel. I highly recommend this hotel and will definitely stay here again when we go to Cincinnati. July 20, 2014
Rated 5.0 out of 5.0 by Comfortable room and friendly staff We arrived later than planned and received a friendly welcome. Staff answered questions about the local area. Room was comfortable and quiet for the night. Breakfast was provided and was well stocked with all we wanted -- and plenty of coffee. July 14, 2014
Rated 3.0 out of 5.0 by July 4 stay Rooms were comfortable. Front desk were not helpful at all!!! Laundry facilities were extremely over priced. July 14, 2014
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