Rated 3.8 out of 5 by 148
Rated 5.0 out of 5.0 by Bayhr very comfortable bed, hospitality rooms were great!
My family reunion was the weekend of May 23rd. We happen to share the hotel with sports teams in town for a competition. The Hotel was filled to capacity. The staff at the front desk were great, especially Jeremy and Holly. The lines were long and I watched them greet each guest with a smile and no one got upset, which is rare. I had the opportunity to work with Gail in making sure our tables in the Hospitality Rooms were clean and moved as needed for our events I all four rooms. My initial contact in the last year during the planning stages was Jeff. Jeff in catering made sure all my needs were met for my family with the approval of Mark his supervisor. I cannot forget his assistant Sherri, she changed rooms, added rooms, gave me reservation reports as the date got closer. I highly recommend this facility to anyone in need of a very nice comfortable room with excellent breakfast bar at Max and Ermas and reasonable rates. Thanks again to the staff at Holiday Inn 275 North for making my family reunion a success!
May 28, 2014
Rated 5.0 out of 5.0 by BizTrvlr1234 Great Value...
As always, the staff are great: friendly, attentive, helpful. My only request is to improve the in-room coffee!
May 7, 2014
Rated 4.0 out of 5.0 by Bucfan47 Great Hotel
Always a great place to stay. Excellent location and great value.
April 18, 2014
Rated 1.0 out of 5.0 by Karen999MMM Very bad experience
The weekend that I stayed at this hotel was the same weekend the hotel was housing a soccer team. It was noisy, dirty and the service was terrible as the staff were not able to accomodate their other guests. It was a very bad experience for us.
April 17, 2014
Rated 4.0 out of 5.0 by LL 18 Business Trip
This facility is a great one if you are a traveling business person. They have an indoor pool and a nice workout room. The restaurant is OK and has a great bar. The service in the restaurant is not the best, but the food is edible.
April 16, 2014
Rated 5.0 out of 5.0 by Troutfisherman Staff & Service
Front desk Staff was outstanding! Very friendly and warm!
April 7, 2014
Rated 4.0 out of 5.0 by Joe1958 Omg a shower with real water pressure
The hotel is rather old but is very comfortable. Rooms were clean and layout was average for a Holiday Inn. Staff was helpful. The survival food at Max and Ermas was ok. The beer was cold and the glasses were clean.
I will return
April 6, 2014
Rated 5.0 out of 5.0 by Thanksalot HAD AN AMAZING STAY!
When I called to make a reservation at the Holiday Inn I-275 North I spoke with a young lady in the sales office (Sherry) who was simply a delight. I have to admit that I was weary about the property as I was told it was old and run down but Sherry changed my mind as she made me feel like she truly cares about people. I thought that I had to give this hotel a chance and I am glad that I did. I have stayed at some of the nicest hotels and have been greeted by robots . Front desk clerks that do not make eye contact with you or even glance your way as they just go through the motions I thought that good service was a thing of the past until recently. When I walked in to the Holiday Inn I was greeted with a warm hello and smiles from the front desk staff. Every employee that I came across smiled and said hello. Some of the other hotels could learn a thing or two from the staff of the Holiday Inn I-275 North. i noticed upon departing that t
asked by the General Manage and Director of Sales ask me about my stay and thought that was the icing on the cake.
April 4, 2014
Rated 5.0 out of 5.0 by Fadi Shaker Need a 24 hours coffee
all of us have tried the in room coffee, I never met anybody liked it.
I always go to the loopy and use the coffee they have it there. This hotel has coffee only during breakfast which starts at 6:30, if you want your coffee earlier, you'll have to use the one in the room.
Other than hat the hotel and staff are fabulous.
March 31, 2014
Rated 5.0 out of 5.0 by Britt bratt The best bed ever
The hotel was very clean, staff was great. I would recommend to anyone
March 20, 2014
Rated 5.0 out of 5.0 by Ronnie3232 Great service great staff
The front desk staff are great !!!! The rooms are so nice you can get some good rest here !!!
March 16, 2014
Rated 5.0 out of 5.0 by BizTrvlr1234 Under Promise, Over Deliver
Location is ideal and it's very convenient having connection to the restaurant right next door through the lobby. The staff are outstanding! Always professional, thoughtful, kind and welcoming. After I asked about breakfast and they mentioned it was available in the restaurant next door, the front desk staff quietly slipped a couple of complementary breakfast cards under my door, which I discovered later that evening. That's never happened to me before and I was so impressed. Thank you, Team Holiday Inn!
March 8, 2014
Rated 4.0 out of 5.0 by Mark10101 Holiday Inn Cincinnati
A great hotel at a great location. All the staff at this hotel were helpful and friendly. The restaurant on site was great.
March 7, 2014
Rated 5.0 out of 5.0 by Dr Columbus Good Value Great Location Great Staff
Good value. Right of the highway. The staff is awesome. They have a Max and Ermas inside the hotel. Great Food.
I would stay there again.
The indoor pool is was very nice.
It is an older hotel that looks like they are remolding.
Free Internet and Parking. Outside pool too.
Room was clean. Tv, fridge and microwave were new.
I wish the room had a thermostat on the wall. Hate controls on the heater / air conditioner under the window.
Just needs a few things fixed for a better appearance .
Hotel Elevator button was lose and you could see the wire wriggling behind it.
Up button for elevator worn out.
Bathroom door and fire sprinkler had rust spots on it. Tub drain worn out needs replaced. When you get off the elevator the hallway light fixtures are cracked. The table under the lights looks like it used to have a lamp. There was a round indention with a hole in the table.
February 24, 2014
Rated 4.0 out of 5.0 by Hammerhead1959 Great staff and good rate
As I was checking in, the person behind the counter was overwhelmed with phone calls and several guests trying to check in. She handled herself well and checked us all in quickly, efficiently and with proper courtesy. Brenna did a great job and helped me later with printing something at the counter since the business center was closed. My only issue, I got locked in my own bathroom room 1206. I was trapped for 20 minutes when I finally got the lock to release. I reported to the front desk the next morning and they said they would make sure it was fixed. Good road story!
February 23, 2014
Rated 3.0 out of 5.0 by Omar44 Bed was good. Right price.
I was going North next morning.
The location of this hotel is very good and access to I-275 is quick and easy.
Breakfast food was less than avarage.
February 17, 2014
Rated 5.0 out of 5.0 by Brenda R. Highly Recommend
Rooms are extremely clean and well maintained. Everything works, which is a plus (lol).
The only issue I have with this hotel is the parking. Not enough spaces out front or in the back. Most parking is on the side which does not have an entrance.
February 12, 2014
Rated 5.0 out of 5.0 by Ryan P Comfortable bed Friendly Staff all around
The beds were very comfortable i had no disturbances whatsoever. I would definitely stay here again
January 30, 2014
Rated 4.0 out of 5.0 by Java man Good Choice for weary business traveler
Hotel is in good location. Old school holiday recently renovated so it doesn't seem old. Clean rooms. Staff is friendly and easy to work with. Rate is a bit high for the brand but competitive for the area. Food was OK but nothing to write home about. Service was good. Beer cold! Would recommend business travelers take advantage of the hotel since it has excellent shuttle service and a full restaurant bar on site. I was able to turn in my rental car and their shuttle brought to hotel and then to airport in the AM. This allowed me to save hassle of 6AM car turn-in.
January 14, 2014
Rated 5.0 out of 5.0 by 10Denise19 Perfect
After a white knuckle experience on the road from Michigan to Cincinnati because of the snow, ice, strong wind, and below 0 temps, it was a great experience to get off the road and relax for the evening. Although we didn't make it as far as we would have liked heading south, the experience was well worth the stop.
January 13, 2014
Rated 5.0 out of 5.0 by Displaced Homeownwer Nice Hotel At A Convenient Location Near I-275 In Northern Cincinnati
I was having some work done on my house and had to stay away for a few days; I selected this hotel because of its close proximity to my home thus making it convenient to return and consult with my contractor as needed. My first stay was three days and was very enjoyable. Upon checking in I was greeted warmly by the hotel clerk who promptly checked me in and provided information regarding breakfast, the restaurant on site, how to access the free wi-fi, stores available in the area, etc. The room was clean and nicely appointed, and the bed and linen was clean and comfortable. Housekeeping did an excellent job, and cleaned the room promptly each day. It was great to have a fridge and microwave in the room. After checking out, later that evening I found it necessary to check back in as I was unable to re-enter my home. Upon my 2nd check-in I received a nice "welcome bag" which included a bottle of water and a bag of bbq potato chips (my favorite). This time I stayed for five days and found the hotel just as wonderful as during my previous stay. Kudos to the front desk personnel who went out of their way
to make my stay enjoyable. I will definitely stay here again!
January 6, 2014
Rated 4.0 out of 5.0 by JK2013 Clean comfortable room at a reasonable price
Decent work out room and restaurant on site. Room was clean and comfortable.
December 17, 2013
Rated 3.0 out of 5.0 by PTD2013 Wake up!
Actually my stay was much better than the first two times I was here and stayed two nights in a row this time due to it's proximity to my Customers and the availability of Smoking Rooms. I wouldn't go out of my to stay here though. The Parking Lot leaves a lot to be desired especially in the Snowy Season, the rooms are a bit tired and DARK feeling. Worst of all is the staff. they don't seem to have any idea how to treat a Customer. Heck, if they would just smile it would be a great start. Next, they could work on recognizing that Customers are at the Front Desk. On the other hand, the Bar food was pretty darn good as was the nice Bartender.
December 10, 2013
Rated 5.0 out of 5.0 overall experience
I would defnitely stay at this hotel again, one of the nicer ones I have stayed in during our trips back and forth to Florida.
December 10, 2013
Rated 4.0 out of 5.0 by AlaskaMom Clean, comfortable, convenient
What more could one ask for??? Good amenities, near everything we needed (even the in-laws), and an affordable price.
December 4, 2013
Rated 5.0 out of 5.0 by pokerpete Nice Hotel
This is a nice well ran clean hotel. Nice rooms , Clean and nice place to stay.
November 24, 2013
Rated 4.0 out of 5.0 by EHSOhio Older Hotel, but a nice stay
It could use some updating; however, it is an unique hotel, with the indoor pool in the lobby (behind glass).
Max and Erma's is not good after breakfast. They reduced the menu and they weren't that busy to take that long. Prenty of others in the area.
November 18, 2013
Rated 2.0 out of 5.0 by tjb68 The room was filthy.
The staff were very friendly and accommodating. However the rooms were ridiculously dirty with fingernail clippings and Doritos on the floor. There were also dust balls hanging all over the Ceiling and one of our lamps had a hole burned through the side of it. We had to call housekeeping to come clean the room immediately after checking into our "clean room".
November 13, 2013
Rated 1.0 out of 5.0 by TerreHaute NOT A GOOD TIME
This was the second time I stayed at this property and I will more than likely be looking for somewhere else to stay the next time that I am in the area.
We brought in three bus loads of band kids plus numerous parents and family. And what we were greeted with was a loud out of control party with drunk people all over the place. Outside in the parking lot money was being exchanged, verbal fights were going on foul language was being used and total chaos. The only security officer there was an older gentleman who didn't want to be there and didn't want to deal with the Party situation. The manager was a young fellow whose only concern was to find out who booked us plus the party on the same night.
The party was over around 3 am and I know this as those party goers then came on several of the parent floors and were yelling and being rowdy in the halls. Which woke most of us up, and we had been up since 5 am as we travelled 4 hours to a competition and then was outside in the cold until late that evening.
And, to top it off were were told we could eat at the Max and Erma's until 10 and after that we could eat in the bar. We entered the resturant at 9 and was denied service and had to go to the bar where were again greeted by drunk people who were litterally falling off bar stools and stumbling all over the place. And waited 40 minutes to get 3 bowls of soup and 2 hamburgers. I was very uncomfortable and upset by the whole experience.
There was never an apology or any type of compensation for the problems.
November 7, 2013
Rated 1.0 out of 5.0 by UnHappyInCincy Uncomfortable pillows, fan unit going off and on all night, guests in the hallways making noise all through the night
I would not recommend this hotel for reasons mention in title.
The staff should have been able to control the guest making noise throughout the night.
The fan unit, by design, does not stay either on all the time or off. It would wake me up almost all the time when it would turn off and on.
The pillows were marked as firm and soft. I couldn't tell the difference...they all seem firm.
November 6, 2013