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Rated 4.6 out of 5 by 189 reviewers.
Rated 5.0 out of 5.0 by Great. Stay Our stay was great then returned on way home will be back soon March 1, 2014
Rated 5.0 out of 5.0 by Our Go to Hotel in HHI area This HIX has been our go to Hotel for the past three years. Always consistent in quality, friendliness and recognition of our IHG rewards level. Close to HHI and good restaurants. Room always clean and fresh. Cookies upon arrival. February 27, 2014
Rated 3.0 out of 5.0 by OK This Holiday Inn Express is just average. It is a little hard to find. They should recognize ihg rewards club members February 5, 2014
Rated 5.0 out of 5.0 by Impressed Very clean..great breakfast..very affordable with all the benefits that HH has to offer. This will be a location I add to my 'stops' when I need one traveling via I-95. Thank you HIE. January 30, 2014
Rated 5.0 out of 5.0 by Best Hotel I've Stayed At The stay here was the best experience I have ever had with a hotel. The staff was helpful and friendly. There were no problems with my room. The room I had received was had way more size then i thought. It was quite, warm and the beds were amazing to sleep in. If your in the area and need to use a hotel service I highly recommend them. January 24, 2014
Rated 5.0 out of 5.0 by Great Choic I enjoyed my stay. I highly recommend this hotel. I would definitely stay here again. January 15, 2014
Rated 4.0 out of 5.0 by Please fix the cable tv and the heater for noise The cable tv would not get NBC, a major network on channel 3. . It was all snowy and we could not hear it either. I called the front deslk. She said she was sorry. Since it was cold, we turned on the heat. The fan was very noisy like it was rubbing on something. After an hour it got much better or we got used to it. I don't know which. We stay at this Holiday Inn express every year and this was the first time we had any problems. And those problems were not serious. We will stay there again next year. January 11, 2014
Rated 4.0 out of 5.0 by Nice area, good hotel for business,front desk staff poor Happy with everything except front desk staff fely like i was bothering them January 11, 2014
Rated 5.0 out of 5.0 by wonderful hotel We recommend this hotel. Staff very friendly. Room very comfortable. Breakfast delicious. Hotel close to shopping and restaurants. You won't be disappointed. January 9, 2014
Rated 5.0 out of 5.0 by Very friendly The staff was very friendly and accommodating. The Holiday Inn is a Pet friendly hotel which is why we had made reservations. The rooms were very clean and close to an outside door so we could walk our dog. This is the second time I have stayed at this particular location and will stay again. January 6, 2014
Rated 4.0 out of 5.0 by Thank You this was a great get away for the holiday the staff and room was very good good experance January 6, 2014
Rated 1.0 out of 5.0 by Avoid this place Stayed two consecutive weekends at this locale. Room keys locked me out 8 times the first weekend and 6 times the second weekend. The staff had a constant excuse as to why it continued to happen. I was locked out of the hotel in pooring rain twice. Also, The do not disturb sign on the door means nothing. I was in town to work night shift so I needed to sleep during the day. Some the housekeeping staff were very loud and I was called daily by either housekeeping or the front desk to "see if I needed anything". Ironically, when I did need something I was put on hold for over 15 minutes. Waste of money and an extremely annoying experience. January 3, 2014
Rated 5.0 out of 5.0 by Nice Value Hotel I have stayed at this HIE 5 or 6 times while visiting family in the area. The larger rooms are nice and functional. Housekeeping is generally very good. Some of the desk staff are excellent (both in terms of disposition and helpfulness). The hotel is in a good off-island location near stores and restaurants. Some places are close enough to actually walk to. The hotel is behind other businesses so get proper directions for your first visit. Breakfast is of the morning buffet variety - so when the hotel is crowded with families you would do well to get down to breakfast early. Breakfast is similar to other HIE properties - decent variety of palatable items but don't expect fancy stuff. January 2, 2014
Rated 5.0 out of 5.0 by Nice stay, Excellent staff, clean place We drove 16 hours from way north in Pa. to this hotel. From the moment we walked in the staff was the best and from that point on the clean room and gym and great room for breakfast was just great. We actually enjoyed our stay the few days we were there, I would stay there again!! December 23, 2013
Rated 5.0 out of 5.0 by A delightful stay in Bluffton We recently completed a one-week stay at the Holiday Inn Express in Bluffton, S.C. The property was lovely, the rooms were very well appointed and comfortable, and the staff were all very friendly, welcoming, and knowledgeable. A particular item of convenience were the shelves above the counter in the bathroom. The property is well maintained, kept very clean, and attractive. It is well located, being not too far from Hilton Head, and a reasonable trip to Savannah, GA, and Beaufort, SC as daytrips. The breakfast in the morning was very good, many choices, and well laid out and aarranged. The staff member handling the breakfast was delightful. We would highly recommend the Holiday Inn Express in Bluffton, S. C. December 16, 2013
Rated 5.0 out of 5.0 by Great service, great price, everything I needed. I usually work early when out of town, and the suite allowed me to do that comfortably in the sitting room with my wife soundly sleeping in the other. December 12, 2013
Rated 5.0 out of 5.0 by Great service For a continental breakfast the choices were great we were able to have a balanced meal before heading out for the day December 9, 2013
Rated 5.0 out of 5.0 by personnel your front desk staff was so very helpful and pleasent. we attended my nephews graduations from the marines and we did not know anything about the area. They help us with directions and knowledge about the graduation activities. anything we asked we received. the girl whose name begins with a "c" went above and beyond and really made us feel welcome...i am sorry I forgot her name...the hotel was lovely and clean. the only thing i did not like was the eggs in the breakfast nook...i would have prefered just scambled plain. other than that it was great... December 6, 2013
Rated 5.0 out of 5.0 by Frequent guest, and this Inn never disappoints This is a very comfortable stay overall. Only critique, if you are older but are not in handicap accessible room, there should be hand-held shower heads, and ingress/egress grab bars as additional safety measures. Complimentary breakfast is just right. December 4, 2013
Rated 5.0 out of 5.0 by Nice Place to Stay The staff were very nice. Breakfast was great and beyond a standard hotel breakfast. November 29, 2013
Rated 5.0 out of 5.0 by Great staff, service, and clean! We really enjoyed not only the room but the service. IT was clean, roomy and we enjoyed our short one night visit. WE loved the location to our favorite pizza restaurant and to both Tanger OUtlets. I guess I must include the closeness to the beach as well. Thank you for making our stay enjoyable. November 21, 2013
Rated 4.0 out of 5.0 by Spacious room Second time I stayed at this location for business trips. Room was spacious and comfortable, however, it was noisy on 4th floor late at night with people in hallway. This property serves a lot of construction type workers who sit for breakfast in the morning in dirty clothes and have loud conversations. Besides that, property is very nice and convenient as to restaurants, etc. Breakfast could be better. Cinnamon Buns are the best thing served and they are awesome. November 21, 2013
Rated 5.0 out of 5.0 by Made the Trip Perfect! Staying here was so enjoyable it set the tone for a wonderful vacation, thank you. ps. the note from the housekeeper Londa was a nice touch. November 20, 2013
Rated 4.0 out of 5.0 by Overnight Overall it was good. Heating was a little noisy, TV a little small and the breakfast bar needed yogurt. Not huge things, so it would not deter me from a stay. However, normally we stay at ---------- (not allowed to say) Inn and Suites and do not see that changing based on this stay. November 18, 2013
Rated 5.0 out of 5.0 by Excellent hotel and staff This is a great hotel and the staff is awesome, I will be back. November 15, 2013
Rated 5.0 out of 5.0 by A fantastic stay This is probably one of the best hotels I have stayed in. Everyone involved with the daily operation of the hotel were professional, extremely friendly, they smiled and finally looked like they were all happy to be there. I recommend this hotel if you find yourself in the area. November 10, 2013
Rated 5.0 out of 5.0 by Employees are the asset Your employees are all very helpful, courteous, and polite. Room was typical Holiday Inn and adequate. You do have one problem: Your electronic/magnetic door lock keys are terrible. I stayed three nights and my wife and I could never get a key to work more than twice. Other guests had the same problem. For a one nite stay I guess its ok but living there it became a real inconvience - but your employees smiled and helped every time. You should take this key problem seriously and perhaps the manufacturer will give some corrective advice or parts. November 7, 2013
Rated 5.0 out of 5.0 by Great stay We stayed at this property for 5 nights and were very pleased with our choice. Each and every member of the entire staff was friendly, helpful, and polite. We have never had this experience before where everyone just seemed to genuinely enjoy working together. The rooms and floors were exceptionally quiet, despite being completely booked for some of the nights. We would highly recommend this property to anyone who is looking for a location central to Hilton Head, Beaufort and surrounding areas. October 20, 2013
Rated 4.0 out of 5.0 by Hilton's Head Excellent, my wife wanted to extend our vacation so she could shop. The location could not have been better. It was close to the Tanger Outlet and restaurants. After a day of shopping, we went to the movies which was also nearby. The staff was friendly, the fresh baked cookies when we arrived was excellent and the free breakfast was a welcomed surprise. October 19, 2013
Rated 5.0 out of 5.0 by Great staff Brandie at the Bluffton Holiday Inn Express is magnificent! I am traveling a lot to that area from Sept-Jan. The Inn was fully booked last w/e but somehow Brandie managed to find me a fantastic suite at the last minute so that I didn't have to stay elsewhere, less convenient and not as nice all around. All the staff management to housekeeping to Kitchen and beyond were friendly and professional in appearance and attitude. Kudos to HIE Bluffton and Brandie. October 16, 2013
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