Rated 3.8 out of 5 by 55
Rated 2.0 out of 5.0 by biztraveler1955 Ask questions
As a platinum Priority Club member I booked this hotel with their ap. It didn't say the hotel was under renovation. Or, that the work-out room was out of order. I didn't find that out until the next morning. The first room they put me in was next to the elevator. The second room didn't have a desk. The third room was finally ok. This was the worst Holiday Inn I have ever have stayed at.
FYI: This is my first review of any kind.
March 12, 2013
Rated 5.0 out of 5.0 by ljb23 Pleasantly surprised!
Great stop on the way to Florida. Everything exceeded my expectations and I have high ones! I'm very picky about my hotel choices but this surprised me! Breakfast was very good!
March 12, 2013
Rated 5.0 out of 5.0 by GirlsNightOut Great place to stay!
The hotel was perfect! Being a priority rewards member we got a good deal on the room. The beds are comfy, the bathrooms up to date and clean. The location is easy to find and close to I-77 exits. The Mexican restaurant is in front of the hotel, walking distance, and THE best mexican food I've ever had. In front of that is Hardee's, but before you go there for breakfast you should try the free breakfast at the hotel. The first morning I had a cheese omelet, YUM, and bacon. They have scrambled eggs, sausage or bacon, and the cook was super nice too. Everyone seemed willing to help. Also, Blythewood is a great town, small and friendly, absolutely perfect for a girls' weekend getaway! I also have to recommend Chuggers for a great night of karaoke and dancing.
February 25, 2013
Rated 2.0 out of 5.0 by tmpe556 Under Construction
I've stayed at the Blythewood Holiday and it has been fine in the past, so I will give it a break this time. On the other hand, the construction had both emergency staircases a mess and potentially dangerous in the event of a true emergency. When I arrived at the hotel there was no one to be found to check me in. After waiting at least 5 minutes, I tried the house phone which rang for another 3-4 minutes. The attendant finally came around the corner with her cell phone to her ear. She said she was doing some type of rounds. This was at 9 PM.
On top of that, the room I was assigned already had someone in it and when I came back to the front desk to straighten it out, she was gone again for several minutes. Fortunately she upgraded me to a suite, but the damage was done.
I will give them another chance, but I'm going to let them get the construction done first.
February 24, 2013
Rated 5.0 out of 5.0 by Ruck64 Awesome
From the time I walked in till checking out it was awesome. The room was clean and very comfortable. The young lady that sign me in was very professional and polite. I would stay again without question.
February 16, 2013
Rated 5.0 out of 5.0 by Jackbulldog Desk staff and dinning staff excellent, pleasant and great service
All personal attentive and excellent..would use facility again and recommend to others
February 10, 2013
Rated 4.0 out of 5.0 by jwhall108 Great Staff
All very good except in your remodeling you can see out of the door when its closed. Not a comfortable feeling. Eggs not too good. Otherwise all great.
February 7, 2013
Rated 5.0 out of 5.0 by Wes66 ATV Home Base
We have been lucky enough to stay at this facility several times while riding ATVs at Carolina Adventure World near by. The Hotel was just updated with new furniture and Flat Screen TVs. The staff is always so willing to help anyway they can, even helping us to park our ATV trailers on site. I can't say enough about this hotel from the clean entrance to the quite reserved filling you get when entering the lobby to the pleasant welcome at the front desk. A Great Place to spend one night or a week.
January 10, 2013
Rated 1.0 out of 5.0 by newred5 Never again
Well my wife and I usually stay at Holiday Inn Express properties whenever we travel because they are always clean, consistent and a good value. In other words I always know what to expect.
BOY was I mistaken at this property !! we checked in a bit before 9 pm and we were given one of the Newley "renovated" rooms. I thought that would be nice. Boy was I mistaken yet again. Dirt/dust on most surfaces. Old caulk in the sink, on the shelf where the towels were, caulk inside the toilet paper roll , you ask why was I looking in the toilet paper roll ? well it was just sitting on the counter because whoever designed the renovations left out a simple detail, a toilet paper holder and a Kleenex holder, lol....in the cupboard over the microwave I opened it up and there wee old cups in there, gross. By the time we checked in and got to the room it was late and we had been on the road 13 hours so I was tired. In the morning I mentioned it to the desk staff and filled out the guest survey . They seemed to careless. I then took the time to write an email to HIE and there response back was basically the same, just a sorryb..oh well ... Won't stay here ever again and based on the lack of concern by the management of HIE I will rethink staying at any of their properties again.
January 3, 2013
Rated 1.0 out of 5.0 by tomt0220 terrible customer service
I am a platinum level customer and will no longer stay with holiday inn as a result of this expereince.
I canncelled my reservation and they charged me for a night stay anyways.
Refused to credit me back.
November 27, 2012
Rated 5.0 out of 5.0 by Norbie great service and the place has GOOD VIBES!
Always stay here on the way to and from Florida. Service is wonderful. Everyone is so friendly, yet professional--very good vibes when you walk through the door-- it makes you feel really good & welcome.
I only gave the food a GOOD--because we seem to always miss the BACON day---not too fond of sausage---bacon would make it excellent. There was hot coffee, fresh cream, hot water for tea and hot chocolate 24/7. Thank you, that helped make our day/evening!
Room was clean and well stocked, TV's worked perfectly.
Can't wait to see how everything looks after the remodel is completed!
November 16, 2012
Rated 5.0 out of 5.0 by Wisegal Great Stop Over
This is one of our favorite places to stop traveling from Va to Fla. Super breakfast and cinnamon buns. Friendly staff. Highly recommend it. Easy on and off the interstate.
November 15, 2012
Rated 4.0 out of 5.0 by biggiefries Reliable and consistant
I've ridden all over this country on motorcycles and the Holiday inn Express seem to be my first choice when stopping for the night.
I'll start looking for hotels on my GPS just before dark and I find myself willing to drive another hour just to stay at one of the Holiday Inn Expresses.
Consistency between each and every one of them is what keeps me coming back to the brand time after time.
The particular hotel didn't let me down.
The knowledgeable front desk and easy check-in using my Priority Club Card make it easy to continue to be faithful to the brand.
I like the fresh coffee and included breakfast in the morning to help get me on the road feeling great.
October 27, 2012
Rated 5.0 out of 5.0 by louisp Great place
STOP every chance I get traveling through . Friendly staff , clean ,modern rooms ,quiet . I highly recomend this hotel to everyone.
October 17, 2012
Rated 5.0 out of 5.0 by Norbie Excellent service & attention from staff
From the moment we walked into the Holiday Inn Express lobby, we were treated with excellent service. Tasha at the front desk was so very helpful, professional but friendly at the same time. There were fresh cookies to eat and fresh, hot coffee in the breakfast room, with real creamers! We received a gift for being Platinum Priiority Club Members. Beth, at breakfast, was also very nice, friendly but at the same time professional. She kept the food & coffee in good supply--and it was nice and hot. The place was very clean and neat. We plan to return in November on our way back North. Thanks for everything..
October 15, 2012
Rated 2.0 out of 5.0 by Charlie76 Decent for 1 night
Booked with points several weeeks in advance with special requests for cribs. Called the day before to confirm my requests. Upon arrival no cribs were provided.
Found a dead bug in the hallway...advised the manager on duty. Her reply was "can you remove it?" This is not customer service!
October 12, 2012
Rated 3.0 out of 5.0 by RiScoRick Dirty Room
I won't be going back to this property, and I will be suspicious of Holiday Inn Express as a brand. My room, #407, needed a good cleaning. Daily vacuuming left stuff in the corners. Likewise the bathroom floor. Air vents were dirty and lampshades appeared to have several months' worth of dust on them. Desk was a little tacky. Bed was made up so that the blanket or coverlet was too short -- didn't cover my shoulders. I wrestled it up a ways, but I don't think it's my job to re-make the bed. Whomever runs housekeeping has low standards or isn't properly trained. The front desk staff was extremely friendly. The room itself was big enough, with good lighting. The bathroom had excellent lighting. The air conditioning was great. I keep a very cool room.
October 11, 2012