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Rated 4.2 out of 5 by 132 reviewers.
Rated 5.0 out of 5.0 by Beautiful Hotel Everyone in the hotel was extremley helpful and provided excellent custmer service. Tony and Valerie at the front desk went over and beyond to make sure my stay was confortable and enjoyable. July 11, 2014
Rated 5.0 out of 5.0 by Great Hotel The friendliness is immediate on arrival, as well as the overall appearance of the hotel. There was maple parting and coffee available while checking in, nice after a long trip. Check out was simple and the breakfast was excellent. I would recommend this hotel to anyone. July 11, 2014
Rated 4.0 out of 5.0 by New Gluten Free breakfast choices Stopped overnight on our travels south. All very good, nice swim in the pool, area outside with a fire pit. The best had to be their revamped breakfast with separately packaged, located on the top shelf ( that is important) gluten free bread options. Udi's muffins and bagels and bread all individually packaged. For someone who medically requires gluten free due to celiac disease this is a blessing. Just bring our toaster baggies and all is great. The morning breakfast gal ( Beth I think ) was super!! Others should use this breakfast area as their standard. July 10, 2014
Rated 4.0 out of 5.0 by Nice and clean place to stay Traveling towards Carolinas and decided to stay here. Was nice, clean and very helpful and friendly staff July 7, 2014
Rated 5.0 out of 5.0 by Awesome Staff The staff did everything possible to accommodate our needs. We have stayed many places and this hotel is top notch. July 5, 2014
Rated 5.0 out of 5.0 by our of towners Fantastic! Hotel was clean, courteous staff, bed was soooo comfortable! Breakfast was great with a large variety of options. This was our third accommodations on our honeymoon, we were only there for one night and yet this was, by far the best nights rest we had, and the nicest accommodations overall! July 4, 2014
Rated 5.0 out of 5.0 by Clean and attractive hotel good accommodations with a good breakfast for a reasonable price. July 3, 2014
Rated 5.0 out of 5.0 Great location We travel to Myrtle Beach each year. It's a moderately-far distance, so this hotel is in the perfect stop to stay overnight. June 26, 2014
Rated 5.0 out of 5.0 by Comfortable bed and clean rooms Staff was nice upon check in and check out. The hotel was very clean. June 24, 2014
Rated 5.0 out of 5.0 by Great location and excellent room comfort Have stayed here repeatedly on our trips to Fl. and returning. Always up to and beyond expectations. June 14, 2014
Rated 5.0 out of 5.0 by Stay A HIE Great place to stay....good value. Clean and a good breakfast. Very relaxing and no problems. Very friendly staff. June 9, 2014
Rated 2.0 out of 5.0 by GREAT SERVICE, BUT THE ROOMS WHERE NOT CLEAN When I checked in I was giving room 422, when I entered it , I immediately smelled cigarette smoke and a stale smell, there was a huge stain on the carpet right by the bed that needed to be cleaned with a carpet cleaner. I called the front desk and the lady was very kind she switched me to another room and asked me to come get new keys, this new room was better but the carpet seems old and dirty i kept my shoes on. That night I was watching TV , and I looked down and seen a huge roach crawling towards my bed. It creeped me out. I will not stay her again. I was disappointed as I am a loyal customer and was very unhappy. June 9, 2014
Rated 5.0 out of 5.0 by Rick and Joanne Great hotel and if I were not using rewards points it would have been a great value. I will stay there again given the chance. June 7, 2014
Rated 3.0 out of 5.0 by Liked Location and Breakfast Staff could have been more responsive and knowledgeable. The pool was closed, but no one could identify why. June 6, 2014
Rated 5.0 out of 5.0 by Visiting Familiy from Florida I really enjoyed this hotel and the breakfast that they provided. The only thing that I did not like about the room was it was a bit dusty. With dark color wood it will show up very easily, but overall I truly enjoyed my stay and will stay again when visiting my family. June 4, 2014
Rated 4.0 out of 5.0 by Convenient Location Good Value We stay here twice a year on the way through and find the place more than meeting our needs. It is clean, and up to date. The staff is friendly and professional. Breakfast is typical of the chain; okay, but could use a little updating. June 2, 2014
Rated 5.0 out of 5.0 by Comfortable stay and service Enjoyed the stay as we were returning to the northern va. area. Great facilities and bright cheery room and breakfast. June 2, 2014
Rated 4.0 out of 5.0 by Comfortable but staff need education re customer service On day of departure, housekeeper kept asking us when we were leaving. She kept knocking on our door despite the "do not disturb" sign hanging on the doorknob. Upon returning from breakfast, she hollered down the hall at us asking if we were leaving yet. Each time we told her we would be leaving no later than 11am. May 31, 2014
Rated 4.0 out of 5.0 by room cost We stayed on 2 separate occasions both 1 week apart on a Saturday night First Saturday night I paid $99 Second Saturday night I paid $103 assuming I would only pay $99 I was told that your prices fluctuate daily which I totally do not agree May 28, 2014
Rated 5.0 out of 5.0 by clean and comfortable Very nice motel, great after driving all day. Still it seems a little over priced to me. May 20, 2014
Rated 3.0 out of 5.0 by Terrific service The best thing about this nights' stay was the staff. Front desk people were friendly, polite and efficient. Likewise the breakfast staff. As for the room, not so good. A/C was quite loud when it came on. Bathroom vent fan was loud and squeaky. The bed linens did not appear to have been made up properly but it was OK for sleeping. April 28, 2014
Rated 5.0 out of 5.0 by Our third stay here This is our third stay at a Holiday Express, two of them being at this one. All have been good experiences, the rooms are large and roomy and the beds very comfortable. The pillows on the bed are so soft and nice. All in all I will come back again! April 7, 2014
Rated 5.0 out of 5.0 by Very relaxing and clean My experience with Holiday Inn Express was great. The room was very spacious and extremely clean. The staff was friendly and welcoming. March 26, 2014
Rated 1.0 out of 5.0 by Disappointed I had reasonable expectations of this establishment that were disbanded after checking out. I would say that the young lady that was responsible for the breakfast area did a phenomenal job! I was very disappointed with the structure of this facility. March 22, 2014
Rated 4.0 out of 5.0 by poor cleanliness The overall experience was good but the cleanliness of the room was not good. They had told us that the whole motel had just been redone but they must have used amateurs in our bathroom. The room looked like it had not been dusted or the sweeper run. The clock on the end table was the worse, it looked like it had not ever been cleaned. March 13, 2014
Rated 4.0 out of 5.0 by Nice hotel ..... not able to deliver service as I would expect from HIE When I travel My normal choice is always a Holiday Inn unless there is not one to be found. One of the HIEs we chose on our way to Florida was a disappointment; first the reception person said my Priority Club number was invalid - meaning I had to hand over all kinds of info delaying my check-in; next he forgot to give me the goodie bag; then he promised that he would resolve my Priority Club number challenge. When the bill arrived under the door - my Priority Club number was not listed. I went down to the front desk and someone promptly fixed the challenge. The breakfast area was poorly stocked; no spoons, cold scrambled eggs, no coffee at one point; no fruit at one point; dirty. Clearly the hotel was not prepared to be nearly full. I won't be staying there again ..... March 11, 2014
Rated 5.0 out of 5.0 by Fantastic Holiday Inn Express Highly recommend this location !!! The breakfast selection is great and the bed is so comfortable. February 24, 2014
Rated 3.0 out of 5.0 by Bed Linens and Traffic noise The bottom sheet would not stay in place. Kept coming loose next to the headboard. The elastic on the sheet was non existent hence it kept coming loose. Would wake up and I would be sleeping on the mattress. Got up and remade the bed several times and went back to sleep. The loud traffic noise woke me up several times during the night and it was hard getting back to sleep. I don't know why I always get a room on the Interstate side of this hotel. Maybe I do not pay enough and there is an unwritten rule the AARP members get a cheaper rate and management places them in the less desirable rooms next to the Interstate. February 21, 2014
Rated 2.0 out of 5.0 by ROOM WAS FILFTHY I would like to start by saying what this hotel is doing right, breakfast. It was very well done, someone was there making sure all stayed clean and filled. The rest is unacceptable. My first question to the check in clerk was " are the beds comfortable, my husband has a bad back" Contrary her reply "yes", They were one of the most uncomfortable beds I have ever slept on. The room was FILTHY! Dust covered everything, there were fruit loops behind the chair in the room, that had been there quite a while because they too had dust on them. I thought because there was construction this may not be the norm until i saw the bathroom, there was a rotted part in the bathtub, stains on the walls, it was not the quality I expected from Holiday Inn. February 12, 2014
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