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Rated 3.6 out of 5 by 16 reviewers.
Rated 1.0 out of 5.0 by Persimo Servicio en front desk La señorita de atención en el front desk del turno de la mañana del dia domingo 26 de enero con una actitud grosera y retadora se dirige a los huéspedes. Asi como es de MUY mal gusto que vayan a tu puerta de la habitacion a "informarte" que ya llego el taxi por ti. Muy mala primer experiencia en Holiday Inn Express Boca del Rio siendo que hay bastante buena experiencia en muchas otras estadias con Holiday Inn Express en todo Mexico. January 30, 2014
Rated 5.0 out of 5.0 by Good location, good price Convenient Location near the beach. Also close to other property locations. December 7, 2013
Rated 4.0 out of 5.0 by Great place for business stay This hotel is very clean and staff is great. The free breakfast is also very nice. The only drawback is that you can hear other people in surrounding rooms a little too much. November 10, 2013
Rated 3.0 out of 5.0 by I book a king size room and received a double bed room I understand this is a new hotel, however the staff at the front desk need more training, it took more than 20 minutes to process the check out of one guest, and I had to wait all this time to finally be able to check in. My room was not ready when I arrived, and instead of receive a King Size room as I reserved the staff changed me (without consulting me) to a two bed room. I was so tired, that honestly was not in the mood to argue. The iron didn't work, incredible for a new hotel!!! It's not a bad place, in a nice location, but for sure you need to improve as there are many competitors around you and for sure I'm willing to try other alternatives. August 22, 2013
Rated 3.0 out of 5.0 by Holiday Inn Express - Boca del rio En general el hotel muy bien sus habitaciones, en atención y servicio excelentes. áreas de oportunidad: 1.- No entregar habitaciones en pleno mantenimiento de limpieza después de las 3pm. 2.- Mejor coordinación en el área de desayunos para el acceso pronto al comedor, ya que se congestiona. August 15, 2013
Rated 4.0 out of 5.0 by Breakfast Complimental breakfas had several choices and I enjoyed it. August 14, 2013
Rated 3.0 out of 5.0 by nice hotel but breakfast could be better hi i made a reservation with one kind size bed and i call the hotel to confirm but went i got there was not room available for me with a king size bed, i understand that the hotel is full good for business so next day i ask to please can you change me to another room., wow was like i asking for a favour so the front desk lady the she will ask to the manager and later have my king size bed. for a person who is big guy and falls of bed like me is hard to sleep in small beds. thank you p.s the breakfast in the holiday inn puebla was much better take notes. August 14, 2013
Rated 4.0 out of 5.0 BASIC enough IT IS a good place, it has all basic you need. It IS very good located, close to beach, close to mall and restaurants July 26, 2013
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