Rated 4.5 out of 5 by 23
Rated 5.0 out of 5.0 by BSBroncos Our new BFF Hotel
Can't say one negative thing about this new Holiday Express. We were warmly greeted upon our arrival. Our room was sparkly clean, the bed and pillows were so comfortable, nice big, screen TV and to our surprise, it was so quiet. We especially love the proximity to the BSU stadium. From now on when there are night games this is where we'll stay as we live in Cascade and driving home at 1:00 am is no fun!
December 5, 2013
Rated 4.0 out of 5.0 by 2013Idaho Comfortable nights stay
My wife and I actually stayed two nights at this property, coming and going to Idaho. We should mention that it would be nice to offer some additional movie stations.
December 3, 2013
Rated 5.0 out of 5.0 by BHawk Bath tub issues
There was some kind of "crud" stuck to the bottom of the bath tub. It looked possibly like the drain had backed up, but I tried wiping it with a towel & it would not wipe off. Brown crusty granules coated the drain area. I stayed two nights & it was still thre after hosekeeping cleaned the room. Also, both soap dishes were loose & hanging at an angle that made it impossible to hold the soap.
The final issue that concerned me was I had put my used towel on the floor, but upon return found the bath towel I had left on the floor was folded & placed back on the towel rack and was still wet.
Not at all the cleanliness I have known from staying at HIE over the past couple decades. Other than this issue, the facility was spotless & would otherwise rank at a level above most of the normal HIEs. I have honestly stayed at HIE probably in excess of several hundred times in the past 20 years and issues such as my recent experience are very rare.
December 2, 2013
Rated 1.0 out of 5.0 by Printz10 Oh my god
Checked in beautiful remodeled hotel. They take dogs he was so excited. Went to our room turned on the heat and it didn't do much the temp was on hold at 66 and it only went up to 60 in the 1st hour so we let the guy at the desk know we would see what it was when we got back from dinner. When we got back it was 66 and never got any warmer but started making a lot of noise so we called the desk and he came to the room to see what he could do, he had maintenance on the phone but wasn't able to do anything to make it stop accept turn it off, so we moved up one floor. The heat was working fine so we went to bed, then about midnight we heard an awful noise and thought it was coming from the heater in the room we moved out of so I called the desk and she said she didn't know what to do but could move us across the hall, I told her I really didn't want to move but she needed to go check the noise because it was so bad I thought it could cause a fire, she said she would go look and the noise stopped, she called me back to say the heater in the room above us was the problem and she turned it off. So we went to sleep, about 15 minutes later our heater started doing the same thing so I just turned off the heat and went to sleep I had given up by this time. So on the road with not much sleep. I can't believe they can have that much problem with heating after being remodeled. I was not happy, and won't stay at this property again. Breakfast was good, just the basics.
November 27, 2013
Rated 5.0 out of 5.0 by AdamS159 Exactly what was needed.
After a long business travel the hotel was exactly what I have come to expect. Clean modern rooms with a comfortable bed and a consistent strong wifi signal. I loved the reading lamps. I recommended additional plugs for phone chargers near the bed.
November 25, 2013
Rated 5.0 out of 5.0 by BA57 Great Eperience!
The hotel was very clean and modern. The continental breakfast was the best we'd ever had! Loved the cinnamon rolls, pancakes and the biscuits & gravy! The dining area was extremely clean and well stocked. Overall GREAT experience!
November 20, 2013
Rated 5.0 out of 5.0 by davsuz Newly remodeled
The hotel has been recently remodeled and is very attractive. Staff were friendly and helpful. We had a great stay.
November 11, 2013
Rated 5.0 out of 5.0 by RogerD1975 “Great location by BSU & Downtown”
Nicely done hotel modern decor, Very clean building. Brand new room with 42' TV's was a plus!!! Nice touch!!!. Staff was very friendly specially the breakfast attendant. Walking distance to BSU stadium & less than a mile to state buildings or downtown and next to Albertsons HQ . Quite a few eating places by the the hotel. Mexican restaurant, RedRobin and Boise finest restaurant Barbacoa Grill. I will definitely recommended this hotel.
November 5, 2013