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Rated 3.7 out of 5 by 14 reviewers.
Rated 5.0 out of 5.0 by Good value Excellent breakfast. Quiet comfortable room. Responsive staff. June 14, 2013
Rated 4.0 out of 5.0 by Welcoming staff We have stayed here on several occasions for both business and pleasure. We appreciate the staff's friendliness and welcoming us "back" when we check-in. Makes it seems like we are coming home. June 1, 2013
Rated 5.0 out of 5.0 by Clean, comfortable, and friendly Our stay began with the friendly and helpful Melissa at the front desk! She was very friendly and greeted us with a smile. Check in was quick and easy. The room was very clean and large. Quiet! Comfortable! We will plan our stay in Boise (we go through several times a year to visit grandkids) at the Holiday inn Express. We will also make this our family half way get together location. The grandkids will love the pool! May 12, 2013
Rated 5.0 out of 5.0 by Great Service and workout facilities. I stay at this HIE probably once a month. I also stay at many other HIEs throughout the west often. This isn't the newest facility but the rooms are comfortable, clean and quiet. The staff is very friendly and attentive. The big plus for me about this location is they have free access to a full gym just a couple of blocks down the street complete with aerobic equipment, weight machines and free weights 24 hours a day. Overall, if every HIE was like this one, it wouldn't be quite such a burden being on the road so much. May 1, 2013
Rated 2.0 out of 5.0 by Room too small, maid service not good We knew we asked for a single queen room but were surprised how small it was. Also found the coffeepot half full of cold coffee and the grounds still in the basket. April 14, 2013
Rated 1.0 out of 5.0 by Terrible service Night manager didn't treat me like a gold memeber even as I gave her my gold card when I checked in but treated me like a street bum!!!! very unprofessional and she should not work in this field. Go work at McDonalds!!!! Terrible!!! March 6, 2013
Rated 1.0 out of 5.0 by Airport Shuttle was late Requested a shuttle to the airport at 6am. The shuttle didn't show up until 6:35. The guy at the front desk informed me they were very busy. I requested the shuttle 5 days prior and confirmed the night before. Very poor customer service. February 13, 2013
Rated 5.0 out of 5.0 by very nice hotel experience Very clean and new. Staff was helpful and friendly. High standards is why we choose to stay at your hotels. Stayed at Crown in Portland front desk was below standard.Always feel welcome and sincere treatment from check in to check out. Thank you February 8, 2013
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