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Rated 4.3 out of 5 by 115 reviewers.
Rated 5.0 out of 5.0 by ease of check in They knew we were coming and were ready for us. We checked in right away and got our completed bill and checked out without incidence. October 23, 2014
Rated 5.0 out of 5.0 by wonderful people makes great stays This place is amazing.. I wish I could take it with me to other travel places. I have never had an unfriendly service person or bad service. They are all trained by their manager, and she works along with them. Im telling you, you need to visit the Holiday Inn Express in Bonifay Florida. October 23, 2014
Rated 5.0 out of 5.0 by Great Location Very up to date hotel and smells clean everywhere you go in this location. Far enough back off the main road the traffic is not as noticeable at night which was nice. The staff was very helpful, I'd be happy to stay here again! October 17, 2014
Rated 5.0 out of 5.0 by Great, Except.... Great quick over night stay except for after checking in, had to go back down twice due to a malfunction with the key/door lock. Fixed the issue by assigning me another room. Elevators are painfully slow. Aside from that, everything was outstanding. Very clean and comfortable room. Lobby was clean as well as the eating area. Nice friendly staff. Just the little glich with the key, otherwise a very nice place. October 16, 2014
Rated 1.0 out of 5.0 by Worst Holiday Inn Express in Florida Panhandle Check-in staff and management at this Holiday Inn Express is the worst among the several Holiday Inns I stay at in the Florida panhandle area. Very new and inexperienced employees are allowed on their own to run the check-inn counter at peak check-in times causing errors in checking in guests. I have had issues before with customer service at this hotel and, as a result, avoided staying at this Holiday Inn Express for several years. Figured ,since management was changed, I give them a second chance and stay there recently. A mistake...will never stay at this Holiday Inn express again. Some items on the supposedly hot breakfast (scrambled eggs, biscuits, etc.) were not fully cooked and cold. My advice to you...don't stay there. October 16, 2014
Rated 5.0 out of 5.0 by Great service, clean and comfortable room Stopped here on the way down to Fla panhandle to break up the trip from Atlanta. Great place with reasonable rates and CLEAN. Will stay here again. October 16, 2014
Rated 3.0 out of 5.0 by No place to park When we arrived around 11:00 pm lobby was full of at least 25 people being extremely loud. Perhaps there was a reunion of some type. Checked in by a very young man who was polite, but didn't acknowledge IHG membership. Another worker was sitting on the curb smoking a cigarette right at the door. When parking I counted 22 parking spots that were taken with 4 huge vehicles/trucks/trailers and even a huge boat. We had to park in a bank parking lot. Thank goodness it was a Saturday night and bank was closed the next morning or perhaps could have been towed. I felt this was unacceptable. Room request were granted, and room was exceptionally clean and quiet. Breakfast was good as always (except cinnamon rolls were cold as the warmer was not on- I know that I'm being picky now-sorry). October 14, 2014
Rated 5.0 out of 5.0 by road to miami I would highly recommend staying here it was very comfortable and reasonably priced October 13, 2014
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