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Rated 4.4 out of 5 by 124 reviewers.
Rated 5.0 out of 5.0 by an oasis traveling very late at night. we were made welcome from the start and got a great night's sleep. October 29, 2014
Rated 5.0 out of 5.0 by ease of check in They knew we were coming and were ready for us. We checked in right away and got our completed bill and checked out without incidence. October 23, 2014
Rated 5.0 out of 5.0 by wonderful people makes great stays This place is amazing.. I wish I could take it with me to other travel places. I have never had an unfriendly service person or bad service. They are all trained by their manager, and she works along with them. Im telling you, you need to visit the Holiday Inn Express in Bonifay Florida. October 23, 2014
Rated 5.0 out of 5.0 by Great Location Very up to date hotel and smells clean everywhere you go in this location. Far enough back off the main road the traffic is not as noticeable at night which was nice. The staff was very helpful, I'd be happy to stay here again! October 17, 2014
Rated 5.0 out of 5.0 by Great, Except.... Great quick over night stay except for after checking in, had to go back down twice due to a malfunction with the key/door lock. Fixed the issue by assigning me another room. Elevators are painfully slow. Aside from that, everything was outstanding. Very clean and comfortable room. Lobby was clean as well as the eating area. Nice friendly staff. Just the little glich with the key, otherwise a very nice place. October 16, 2014
Rated 1.0 out of 5.0 by Worst Holiday Inn Express in Florida Panhandle Check-in staff and management at this Holiday Inn Express is the worst among the several Holiday Inns I stay at in the Florida panhandle area. Very new and inexperienced employees are allowed on their own to run the check-inn counter at peak check-in times causing errors in checking in guests. I have had issues before with customer service at this hotel and, as a result, avoided staying at this Holiday Inn Express for several years. Figured ,since management was changed, I give them a second chance and stay there recently. A mistake...will never stay at this Holiday Inn express again. Some items on the supposedly hot breakfast (scrambled eggs, biscuits, etc.) were not fully cooked and cold. My advice to you...don't stay there. October 16, 2014
Rated 5.0 out of 5.0 by Great service, clean and comfortable room Stopped here on the way down to Fla panhandle to break up the trip from Atlanta. Great place with reasonable rates and CLEAN. Will stay here again. October 16, 2014
Rated 3.0 out of 5.0 by No place to park When we arrived around 11:00 pm lobby was full of at least 25 people being extremely loud. Perhaps there was a reunion of some type. Checked in by a very young man who was polite, but didn't acknowledge IHG membership. Another worker was sitting on the curb smoking a cigarette right at the door. When parking I counted 22 parking spots that were taken with 4 huge vehicles/trucks/trailers and even a huge boat. We had to park in a bank parking lot. Thank goodness it was a Saturday night and bank was closed the next morning or perhaps could have been towed. I felt this was unacceptable. Room request were granted, and room was exceptionally clean and quiet. Breakfast was good as always (except cinnamon rolls were cold as the warmer was not on- I know that I'm being picky now-sorry). October 14, 2014
Rated 5.0 out of 5.0 by road to miami I would highly recommend staying here it was very comfortable and reasonably priced October 13, 2014
Rated 5.0 out of 5.0 by Great Service The whole staff was amazing from beginning to end. The check in went very well and check out was with a big smile and welcome to come back at any time. October 9, 2014
Rated 5.0 out of 5.0 by Vacation We stay at Holiday Inn Express on AF bases or Army posts whenever we are in the area October 4, 2014
Rated 5.0 out of 5.0 by Comfortable suit and very attentative service. We enjoyed our stay and all our needs where taken care of. September 26, 2014
Rated 5.0 out of 5.0 by good choice best hotel in the area, close to the interstate. castaways across the street has excellent seafood. September 23, 2014
Rated 5.0 out of 5.0 by Traveler, Florida Very clean and comfortable stay. Walls a little thin. Great breakfast. September 20, 2014
Rated 4.0 out of 5.0 by Great Hotel, Bad Television reception. I stay at this hotel about 4 weeks per year. The hotel is great but the television is a new HD TV with no HD service. Picture quality is terrible. September 14, 2014
Rated 5.0 out of 5.0 by Very Relaxing and Comfortable Only Passing through for the night. The Hotel staff and accommodations were very pleasant. I would suggest this property for comfort and relaxing. Very Quiet. September 12, 2014
Rated 2.0 out of 5.0 by Smoking and Bad Rooms are nice, service was very poor. Staff much more interesting in going out side to smoke than helping guest. And if you have an issue, expect a sarcastic answer and not help. September 11, 2014
Rated 4.0 out of 5.0 by Bonifay Stay I had a few issues wtih this property and the front desk tried to handle them, but the smell of smoke in a non-smoking room was quite strong. September 7, 2014
Rated 5.0 out of 5.0 best hotels i did not get there names but all were great , would have liked a hot tub but it was fine August 27, 2014
Rated 5.0 out of 5.0 by Very Nice Hotel Our one night stay was all good. The hotel is new and clean. The staff was great. Several good "local" restaurants close by. August 27, 2014
Rated 5.0 out of 5.0 by New Job Would stay here again! Love Holiday Inn Express hotels! August 19, 2014
Rated 5.0 out of 5.0 by New Job Orientation I had to go for orientation for my new job and since it was being held in Bonifay, I decided to stay here for the night. The location where I had to go was only 2 minutes away from here and it made travel very convenient! Staff was great and no problems with my room. If I had gotten there a little earlier in the day, I could have ordered Pizza Hut across the street but settled for McDonald's just up the road. I would stay here again! August 19, 2014
Rated 5.0 out of 5.0 by Service was fantastic I've come to expect great quality from HIE, but even that was surpassed during my recent trip through Bonifay. The manager went out of her way to see that everything was perfect and to my liking. I can only assume she does this with everyone. I left with the impression I had made a new friend. See you again soon, Bonifay HIE. August 19, 2014
Rated 5.0 out of 5.0 by Even better than expected! I've come to expect a higher level of service when I travel. That's why I stay in HIE whenever available. No funny surprises. But this HIE was even better than I expected. The rooms, service and breakfast were as good as I would expect them to be, but what set this one apart was the personable and genuine attitude of the check-in clerk and the manager. Both were absolutely wonderful at engaging in conversation and making sure that I was completely satisfied with my experience there. They are now on my map to revisit whenever I travel that way again. Easily 5 stars. August 18, 2014
Rated 5.0 out of 5.0 by Good for family Excellent employee. The evening front desk clerk was very help full in trying to find a place for us to eat. She also made sure my children had cookies to eat when we got back from dinner. August 17, 2014
Rated 5.0 out of 5.0 by THE overnight stop in Bonifay After several stays at this hotel (all reward nights), I can say that it is consistently pleasing...modern, clean, quiet, nonsmoking, non-pet. If the goal is a relaxing stay with good sleep, nice people and a good breakfast in the morning, this is THE place to stay in the Bonifay/Chipley area. August 5, 2014
Rated 5.0 out of 5.0 by Check in Check in was great, thanks to the wonderful staff. When inquiring about the room prices, which was quite above what we wanted to pay, he gave us every possible discount that was possible to make it affordable and to get our business. Initially I was quite surprised of the room rate as the hotel was situated in the middle of no where, however easily accessible from the highway. The lobby, etc. and once situated in the room, I could tell by the appointments/furnishings that it was mainly used by corporate customers (before retiring I stayed in such hotels.) Staying in the hotel was a wonderful August 4, 2014
Rated 5.0 out of 5.0 by A pleasure to stay here We have started staying in Holiday Inns/Holiday Inn Express. We find the lobby is very well appointed, staff is friendly and helpful and our King suite was comfortable and clean. A variety of breakfast foods to choose from and was displayed very well. August 3, 2014
Rated 5.0 out of 5.0 by Holiday Inn The front desk staff were amazing on check-in. The room was clean, bright and updated. I did not have a reservation and the front desk clerk made the entire process extremely easy and quick. August 3, 2014
Rated 5.0 out of 5.0 by Looking for a great place to stay as usual..... This property to me is a great hotel, traveling on way back from Disney. Beds comfortable and breakfast excellent, a lot to choose from....if you have a picky eater.... July 31, 2014
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