Rated 4.3 out of 5 by 51
Rated 5.0 out of 5.0 by Pilker The example of what I expect from holiday inn
This hotel is what i expect, and the reason I only stay at Holiday Inn.
October 16, 2013
Rated 5.0 out of 5.0 by Dub47 Frequent customer
We stay at this facility about once a month when we go to Bonifay to visit my son and his family. Some of the staff have begun to recognize me when I check in and welcome me with paperwork already taken care of. They are always friendly and helpful.
October 15, 2013
Rated 5.0 out of 5.0 by Ggirlcrew Nice
Very clean. Great breakfast and nice staff. A tad pricey but very comfortable
October 2, 2013
Rated 3.0 out of 5.0 by bigd66 No USA today paper
Not the best Holiday Inn Express that I have stayed at. Getting a little "long in the tooth", and not well maintained.
September 29, 2013
Rated 5.0 out of 5.0 by davisb357 One of the best!!!
I stay in hotels for business at least 6 months out the year. The Holiday Inn Express in Bonifay, FL was one of the best hotels I stayed in this year.
September 9, 2013
Rated 5.0 out of 5.0 by Pty124 One Night Stay
As I checked in the front desk person was outside. When we met at the front desk he was not clean shaven and his shirt was not clean.
The room charge was higher as he said due to the Labor Day weekend and I was a Priority Club Member and all I got was "Thanks for being a Member". I did not get anything extra like they normally gave us when we stopped at the Holiday Inn Hotels. But the rest of the Hotel was nice and clean. I had used this hotel before and might stop in again. But if this person is at the front desk I may just go some where else.
September 3, 2013
Rated 5.0 out of 5.0 by David5 Very Nice Accomodations
We enjoyed the stay here, nice room, very polite staff. We would definitely recommend this Hotel to all.
August 23, 2013
Rated 5.0 out of 5.0 by HERY JUST AWESOME ! Home away from home
This place is just amazingly nice, clean and comfortable. Always stop here during my road trips to FL every summer...The rooms, bathrooms, beds, pillows, TV...even the shower heads are the bomb !!! EVERYTHING is new, clean and just hommy....and the breakfast is soooo yummy. Staff is very friendly and super accommodating as well. My family and I love it, stop in and you'll see what I mean......ahhh almost forgot, make sure to grab a freshly baked macadamia cookie from the front desk when you check in :)
August 21, 2013
Rated 3.0 out of 5.0 by LeeF Nice Hotel
But the internet service is HORRIBLE! Didn't connect the two days I was there.
August 14, 2013
Rated 1.0 out of 5.0 by Jam40 Total harassment from check in to check out
Was to check in as a reward member, reservation was change at the hotel property to flex rate, I tried to explain and showed my reservation confirmation, but the staff were not helpful. In fact, told me I was just trying to get out of paying for a room... In front of other customers and this was very humiliating. At any rate my debit card was charged for two room and my account over drawn. I called hotel everyday to only be put on hold because they are busy, no other help, and they would call me back. Only leading to more aggrevation as I had to call them back. . Finally, by Friday I called back to see if this was resolved.. I was told my reward points were taken, and my room credited back. Thank you, but I really think the hotel should at this point credit me some reward points and try to show they are truly sorry for my experience, and would not want me to experience this at their properties again. I am with a traveling baseball team and I guess we should look for alternate places to stay and earn rewards.
August 4, 2013
Rated 5.0 out of 5.0 by Hungtalian A touch of home.
Very neat and clean! Of our week away from home it was the nicest stay.
July 28, 2013
Rated 5.0 out of 5.0 by packie88 Best Stay Ever
This was the best hotel stay, I have ever experienced. The bed and pillows were wonderful. I would go out of my way (within reason, of course) to stay here again!
July 25, 2013
Rated 5.0 out of 5.0 by Deacon1975 Great Place to Stay. Comfortable and friendly
One of the newer Holiday Inn Express properties. We were greeted like old friends and all our expectations were exceeded. Room very comfortable, Will stay there again on our next visit to Florida.
July 25, 2013
Rated 5.0 out of 5.0 by 1goofymomma ONE OF FINEST IN THE HIE CHAIN!!!
We discovered this little gem a couple years ago while visiting family in Chipley. It's so very clean, comfy beds, has all amenities/modern conveniences in room, i.e. fridge, micro, Ethernet outlet, wifi,super good beds and high quality bedding. They have the usualy breakfast which is really good. I never have to worry about hidden little "dirty, germy spots" in bathroom. (you know the ones...i.e. inside toilet, around drains, under sheets) They do a wonderful job at cleaning, and the staff is super nice and friendly. Always eager to help in whatever way they can. We loved the pool and the fact they have towels as you go out to pool. I could go on and on on each detail, but I won't do that. Overall, we really really like this hotel!! Wonderful, clean place to stay!!!
July 10, 2013
Rated 4.0 out of 5.0 by sealman708 Very friendly staff
Night clerk when we checked in was a very nice gentleman that gave us great tips on local dining as well as making sure we were comfortable with our room.
June 26, 2013
Rated 2.0 out of 5.0 by Travel1234567890 Comfortable Bed and Friendly/helpful Staff
My visit was fair. This was the best to offer in the Bonifay Area, but expensive for the quality. When I arrived I had to have the cushion in the single chair replaced because it was badly stained, but the staff promptly removed the cushion. Then I wanted to add an extra blanket to the bed and the blanket stored in the closet in the bag was dirty. Apparently it was not checked by housekeeping to see if it had been used or not, and staff did provide me with a clean blanket. I suggest that if you stay in this you stay on the 3rd floor because the floors are poorly constructed and you can hear people walking on top of you and in the hallway all night long. The walls are very thin. The elevator was out of order 2-3 times during my visit. As a matter of fact the day I checked out I had to carry my luggage down stairs from the 2nd floor, not happy about this. The best thing about this hotel is the staff and the fact that is a newer hotel.
June 15, 2013
Rated 5.0 out of 5.0 by Puzzy1 Great staff but worn out mattress
Loved everything about your facility but the bed. Mattress sagged and was worn out. Otherwise good stay.
June 4, 2013
Rated 3.0 out of 5.0 by SanFranDude Strange place, unfriendly front desk people
Eggs at 6.30 am were cold and tasteless, front desk person couldnt be more unfriendly, room was OK, I am guessing considering the location (middle of Nowhere) they assume that people will keep staying there anyway? not me.
May 29, 2013
Rated 5.0 out of 5.0 by bobcat3059 Excellent Stay
Excellent place to stay. The floors squeaked a little when you walked around from the wooden floors but everything was great. Excellent staff and very clean rooms. Would definitely stay there again. Highly recommend the Pizza Hut buffet across the street.
May 20, 2013
Rated 2.0 out of 5.0 by Trucker smoking room vs nonsmoking rooms
Stay would have been more pleasant had I been placed in a nonsmoking room like I really wanted. Although the smoking room was very clean I could not get a comfortable night sleep because of smelling smoke all night. When I called to reserve a room I was told that a non smoking room was available but not for CLC Lodging. Because of this incident I'm not sure if I'll stay here again.
May 11, 2013
Rated 5.0 out of 5.0 by railroadbob2 Great room, comfortable bed
Great hotel. Clean and comfortable room. My room was quite so after work, I got to relax.
April 20, 2013
Rated 5.0 out of 5.0 by CaptainK Clean, with no surprises
Excellent is all ways. Breakfast was good with a number of choices and clean dining area. Rooms were comfortable and clean. Very important to us. Will stay again....
April 5, 2013
Rated 2.0 out of 5.0 by Alex2013 Smoking room
I was a walk-in at 11PM.
I told the front desk I am a gold Priority Club member. He did not seem to acknowledge it (no goody bag!). The hotel only had smoking rooms, and I got an expensive rate. While cigarrette smell can be expected, in this case it was overwhelming, and my kids coughed all night.
Overall, facilities have a run-down sort of feel, which is not common with my (extensive) HI brand experience.
Breakfast was as expected, generally ok.
March 21, 2013
Rated 5.0 out of 5.0 by lch0928 Great service
Very clean, friendly staff, was asked if i was a priority club member and was complimentary upgraded. Breakfast was so/so, only because i dislike egg's with cheese. Overall a great stay
March 8, 2013
Rated 5.0 out of 5.0 by foxxygramma Terrific, Caring Staff!
We stayed at the Holiday Inn Express in Bonifay, Fl, while househunting in a nearby town. Our extended stay was for 10 days. During our stay, the staff was terrific. We were on a first name basis and our every need was met with caring courtesy. Vicki, at the front desk, was especially helpful from helping us extend our stay to faxing and copying documents for us. No request seemed to be a problem for her and was accomplished with a smile! The hot breakfast every morning was delicious and satisfying. We looked forward to fresh baked cookies in the lobby every evening. Everyone made our stay so enjoyable! We look forward to our next stay!
March 4, 2013
Rated 2.0 out of 5.0 by JamesLH Bad Experience!
Hotel was good, breakfast was good, but guy on the night desk ended being very rude when I asked for help with the computer system in the business office.
February 27, 2013
Rated 4.0 out of 5.0 by HappyMe123 Staff was great
The room was nice, but the building was made in such
a way, that when a person walked in the room above us,
it sounded like they were a bowling alley. Noise from the halls
was also loud.
The staff was great, the breakfast very good, but the way the
building was made it was impossible for anyone to move about
above, and not sound like they were coming thru the walls or
celing. Plumbing was also very noticeable.
It would be a great hotel if not for the noise.
February 15, 2013
Rated 5.0 out of 5.0 by CO254 Outstanding
The young lady who checked us in was super. She was super friendly and helpful. We needed to leave before the breakfast started and she made sure we got a breakfast anyway. I was out of toothpaste and she took care of me as well as giving me a new razor. I enjoyed the stay in this Holiday Inn Express. Thanks
February 9, 2013
Rated 5.0 out of 5.0 by Kwsf1 Friendly Staff and Clean Hotel
I pass through this area on a regular basis and frequently choose to stay here. The staff is always accommodating and the property is consistently clean and well maintained. The breakfast is not gourmet by any means by there are adequate choices for the health conscious and the sweet lover alike.
February 8, 2013
Rated 5.0 out of 5.0 by KarateMike6 Concierge Service @ Holiday inn Express
After 4 long days on the road with stays at three other HIE's, my wife and I arrived at HIE Bonifay. As the other HIE's, the room was fresh and clean, staff extraordinarily courteous, breakfast good all up to HIE standard. What was the difference? First the room was the quietest of our trek (even though the Inn was full). Second the Inn host was the most outgoingly friendly of the 3 previous Inns. Third his recommendation of a "spectacular" seafood retaurant was absolutely on the mark. Bonifay was an Inn that made us feel very much at home with homelike comfort, cleanliness and hospitality.
January 17, 2013