Rated 4.3 out of 5 by 96
Rated 5.0 out of 5.0 by LawrenceC Holiday Inn
The front desk staff were amazing on check-in. The room was clean, bright and updated. I did not have a reservation and the front desk clerk made the entire process extremely easy and quick.
August 3, 2014
Rated 5.0 out of 5.0 by Chili Peppers Mom Looking for a great place to stay as usual.....
This property to me is a great hotel, traveling on way back from Disney. Beds comfortable and breakfast excellent, a lot to choose from....if you have a picky eater....
July 31, 2014
Rated 5.0 out of 5.0 by chastees Gem off the beaten path
From check in to check out everything was excellent.
Excercise room had equipment in good repair, almost new.
Off the main road, so very quiet. Backs to the woods.
Requested a recommendation for food and was sent to the Mustang Grille. Located benind the property in an RV park, do let this fool you. Food was excellent and reasonably priced, service was great and owner onsite.
Good job by all.
July 28, 2014
Rated 4.0 out of 5.0 by KatieJuly2014 Hotel stay for 3 weeks in July 2014
The reason for the POOR rating on the Staff is due to the Manager Mike ... I travel every week Monday through Friday... And the very first day I checked in; I had asked for Mike to give me a room on the first floor...his response was: Don't blame me when you can't sleep...the second problem I had with him was a night that I had asked for a wake up call at 5:30...my boss had asked that I come in earlier...I called Mike and asked him to change to 5:15...when I called Mike and requested a change...his response: well what's it going to be 5:30 or 5:15... very rude!Understand that the remaining staff was excellent...Mike seemed to have something nasty to say each time I arrived...
July 25, 2014
Rated 5.0 out of 5.0 by Felicha Thankful for this hotel
My husband and I were traveling to Sarasota, florida the day after the 4th of July and we were trying to get a hotel in Pensacola but they were all booked due to the holiday. We drove until the early morning hours and finally came across this holiday inn. They front desk person greeted my husband with a smile and welcomed us. I'm not sure where we would have slept if this holiday inn was not located in Bonifay. All we had time to do was sleep. Everything in the hotel was great. The room was very beautiful and comfortable. I would recommend this hotel to anyone traveling through Bonifay.
July 17, 2014
Rated 5.0 out of 5.0 by KP2002 Comfortable bed and great service
If you are looking for comfort I highly recommend you to stay. The staff was pleasant and friendly.
July 15, 2014
Rated 1.0 out of 5.0 by tacck BAD EXPERIENCE
Hotel was very nice, very clean . But Bad management prevailed.
July 14, 2014
Rated 4.0 out of 5.0 by Kubdalacka Dependable as Always
My spouse and I travel for leisure several times a year between Jacksonville, Fl and Biloxi, Ms. We have found the Holiday Inn Express in Bonifay a very good place to take a break from driving. This facility is always clean and the staff friendly and courteous. The complimentary breakfast is one of the best we have found. It is also very easy to access from the interstate.
July 13, 2014
Rated 4.0 out of 5.0 by ge23 JUst checking in
Hotel was comfortable and service was excellent, only spoiler was that adjusting the Air conditioning was almost impossible.
July 9, 2014
Rated 5.0 out of 5.0 by blazer23694 Comfortable bed and great service
Great customer service and very comfortable bed. The cleanest place I have ever stayed at. Thanks you.
July 7, 2014
Rated 5.0 out of 5.0 by TPPam Hotel Staff wonderful
From check in to check out the hotel staff were helpful andkind.
July 6, 2014
Rated 5.0 out of 5.0 by pryeliz SWEET LITTLE TOWN
Ok so I will admit that we are pet people and one of the greatest attractions to this place was not the welcoming employees who greeted you or the friendly resident truckers who called this hotel home on the road. Nope it was Shadow, the resident cat that greeted everyone who came to this lovely hotel. He knew his place outside and everyone who graced the doors brought him treats and was rewarded with a warm purr. This hotel was our stop for the evening before visiting the Florida Caverns. The gal at the front desk was super kind. We inquired as to where to eat dinner and she steered us in the right direction to Castaways, a little mom and pop eatery across the street. While we dined, she personally checked our room to make sure we had additional towels, linens for the pullout, etc... I highly recommend this location!
July 5, 2014
Rated 3.0 out of 5.0 by LJ Atlanta not all services available
on my last two visits the quest computers were not available. what an inconvenience the staff said they were on order for some time - I had to make other arrangements to complete my business. other aspects of the Hotel were good as usual but I will call to verify the facilities before I book again.
July 2, 2014
Rated 5.0 out of 5.0 by DocSRG Friendly, professional staff.
I was greated warmly when I arrived. All staff members were professional and friendly. My room was cool and comfortable. I will use this hotel again without hesitation!
June 29, 2014
Rated 4.0 out of 5.0 by Steve S54 Average Holiday Inn Express
Overall this is what you expect from a Holiday Inn Express. We were satisfied with everything except the breakfast experience. We felt they really wanted you out of there as quickly as possible and only wanted you to have the bare minimum. We aren't huge eaters or anything like that, we just would have preferred everything be available and the staff working to make sure everything was prepared and ready for you. Below expectation on the food side of other Holiday Inn Express hotels.
June 24, 2014
Rated 5.0 out of 5.0 by red velvet June 13-14, 2014 Family Reunion
Our stay at the Holiday Inn Express was very good, with the exception of slight odor in the hallway on the third floor and the stickiness of some type of liquid wasted by housekeeping. The daytime front desk service was impeccably great. The breakfast was the best breakfast, my husband says he's eaten in over 20 years. The staff was very friendly. My inlaws even changed hotels when I informed them of our outstanding hotel. They also checked in at the Holiday Inn Express. The hotel reviews don't do this hotel any justice. GREAT PEOPLE, GREAT FOOD AND GREAT SERVICE.
June 20, 2014
Rated 4.0 out of 5.0 by Arthurb vacation trip
Hotel was clean, staff friendly. Would stay again if traveling in the area
June 17, 2014
Rated 5.0 out of 5.0 by Disney_bound Great overall!
This was an ideal location to stop and relax en route to our destination (Disney World). The staff was very helpful, the room was very comfortable, and the breakfast selection was awesome, including the freshly made pancakes, which my grandchildren enjoyed!
June 13, 2014
Rated 5.0 out of 5.0 by Gypsy Mom Overall a good experience
The only complaint was not enough luggage carts. The hotel should have 3 to 4 carts.
June 11, 2014
Rated 5.0 out of 5.0 by Cat20 A very nice hotel for what seems an out of the way area
Stayed at the Bonifay Holiday Inn Express, seems to be an out of the area with not a lot there. The hotel on the other hand seemed to filled up pretty well. I stayed two nights didn't really need too much from the staff but the little interaction I had was very good. My room was neat clean and most importantly..QUIET!! Had breakfast out of the hotel so can not comment on that. Will be back again in July
June 11, 2014
Rated 3.0 out of 5.0 by jlwynia one bad night
I was woken up at 2:30 Am one morning when the batteries in the smoke detector started to die. The smoke alarm kept beeping. I called the front desk and the person working said "I don't have access to a ladder." I received no compensation for my inconvenience.
June 9, 2014
Rated 5.0 out of 5.0 by what are you doing Nice Place in a Small Town
WE stay here when we visit family in the area. The staff are great and the rooms are big enough to have visitors to the room.
June 4, 2014
Rated 5.0 out of 5.0 by M visitor Nice hotel
Nice property. Friendly staff. Will stay there whenever I return to the area.
June 3, 2014
Rated 5.0 out of 5.0 by chums Very clean and friendly staff
I enjoyed the stay mainly because room was very clean and it smelled wonderful. The bed and pillows were great and the breakfast was also very good. The staff was very friendly. I always look for a Holiday Inn Express to stay in when I travel because they are always very clean and the staff is friendly.
June 2, 2014
Rated 5.0 out of 5.0 by CCTex Great experience
Everything was great and the room was very good. The staff excellent. The breakfast was the best I have had at a Holiday Inn Express. Would definitely stay there again.
June 1, 2014
Rated 3.0 out of 5.0 by All over the US Comfortable but...
Room was clean, service was excellent but - the TV channel guide listed the regular network stations (ABC, NBC, etc.) and they were NOT available on the TV. We only spent the night but if it had been longer I would expect network TV. It can't cost that much more and the price was consistent with other Holiday Inn's that do have the networks available. Couch (sleep sofa) not very comfortable as a couch. Not Holiday Inn's fault but very little choice of dining in the area.
May 6, 2014
Rated 5.0 out of 5.0 by Drudru Great Service
The breakfast choice was great to me and the room was very clean. My spouse said that the sleep quality was very good and it was almost as good as sleeping at home.
April 4, 2014
Rated 5.0 out of 5.0 by deanabean6 Comfortable Stay along the way
Driving home to California from Florida, I stayed at MANY Holiday in & IHG Brands along the way, this was a Very pleasant and quiet stay after the start to a LONG drive I highly Recommend!
April 1, 2014
Rated 5.0 out of 5.0 by coreyjames17 Never Disappointed
I recently moved to Jacksonville, FL from Lafayette, Louisiana, and I've made a trip between the two cities on four different occasions. All four times I have stayed at the HI in Bonifay, FL, for several reasons. The staff is very friendly, and recognize me from each previous trip, even remembering my name. The staff is very accommodating to my late arrivals, and accommodating to all of my needs. The room is always clean upon my arrival. The breakfast is always great. I will continue to make stay at this hotel whenever I make these trips (which will actually be three more between now and June). Thank you to all the staff for making me feel like a respected guest, and making me feel at home!
March 31, 2014
Rated 5.0 out of 5.0 by Fogdog Love this place!
i have stayed at this hotel a number of times. For convenience, i tried a couple others in the same chain. It seemed likr they should be just the same. But they absolutely are not. At this Express, they are very friendly and welcoming. The coffee is always on. They serve cookies in the evening. They make you feel so valued when you come and go! I had not been to this one for about 3 months and when I asked about a couple of local stray cats that frequent the parking lot, the staff knew exactly who i meant and were happy to catch me up to date. The Wifi is good. The rooms are perfect. The staff is friendly and i would recommend it to anyone!
March 22, 2014