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Rated 4.0 out of 5 by 135 reviewers.
Rated 4.0 out of 5.0 by Nice Staff but Property Needs Updating Overall my stay was nice and relatively comfortable as I was in town on business for 5 nights. The accommodations were average and the entire property needs some updating from the curb appeal to the fixtures in the rooms. The carpeting looks very old and worn on both the first and second floors. The staff were very friendly and helpful and for the first time ever, I had a maid follow the instructions on the "Save The Planet" flyer. She did not take my towels away when they were hung up. Amazing!!!! I know that sounds silly but I hang my towels up most of the time and even take the time to hang the flyer/tag on the towel rack and 99% of the time it is ignored and the maid refreshes the towels anyway. November 18, 2014
Rated 5.0 out of 5.0 by Great overnighter Two night stay...lovely clean great condition...close to destination...friendly service...will be happy to stay here again! November 14, 2014
Rated 5.0 out of 5.0 by Satisfied IHG Customer I only stay at Holiday Inn Express hotels. I find them to be clean and meet all my needs. November 14, 2014
Rated 5.0 out of 5.0 by excelente En general todo salió perfecto, la habitación muy cómoda, la variedad del desayuno es muy buena. La ubicación es perfecta para movilizarse por la zona November 12, 2014
Rated 3.0 out of 5.0 by A Dog Hotel The beds are comfortable. low number of room with microwaves and refrigerators. Carpets in common areas are not very clean and have a not so fresh smell specially the breakfast area. November 9, 2014
Rated 2.0 out of 5.0 by This property clearly had an off week. Room had been picked up but was not clean. Appeared as if it had not been vacuumed well. Frumpy pillows and is offering super saver rates at half price through other sites and while there rooms are filled they are done so with labores etc. as longer term housing. I would suggest you find a different property . November 8, 2014
Rated 5.0 out of 5.0 by Good price, friendly staff. Great stay for the price and accommodations. Friendly, helpful staff. Variety of breakfast options. Good location in Bonita Springs. Check out the Royal Scoop if you're looking for delicious, homemade ice cream! November 5, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Entrance to elevator out of sight from the front desk, but otherwise a very comfortable stay. October 27, 2014
Rated 2.0 out of 5.0 by Very Disappointed Rooms were old and smelly the only reason we stayed was my sons whole sports team was booked here. When a 10 year old boys says lets leave this place stinks you know something is wrong. The top two floors smell of cigarette smoke even though they say it is a none smoking hotel the ENTIRE place needs to be redone I would not recommend this hotel. we are used to staying at much better hotels Holiday Inn should not be proud to have there name on this hotel The only good thing it was kept clean and the staff was excellent. October 22, 2014
Rated 5.0 out of 5.0 by Great location and great service We were pleasantly surprised with our stay. The hotel was very clean and modern with great service from the staff. Location was great being very close to the beach and shopping. Will definitely return! October 15, 2014
Rated 5.0 out of 5.0 by excellent stay the staff was very friendly, the rooms were nice and clean and the breakfast was excellent. Would stay there again! October 13, 2014
Rated 5.0 out of 5.0 by Great experience We enjoyed our stay at the Bonita Springs Holiday Inn Express. The rooms were clean, and comfortable. The hot breakfast was delicious, and had enough choices for my picky child. The pool was very nice, and open late, which was great for us since we didn't arrive until 9:00pm. With family in the area, this will be our go-to hotel for all future visits. October 9, 2014
Rated 5.0 out of 5.0 by well located for our pourpose Enjoyed our stay...Staff very nice & service excellent...Property ..landscaping and physical property needs some TLC...thank you October 7, 2014
Rated 5.0 out of 5.0 Great experience This hotel was a great price and it exceeded my expectations. The bed was comfy and the room was very clean. Very pleasant staff as well. September 21, 2014
Rated 5.0 out of 5.0 by Value for money The hotel is a good location. Good value for the money. Easy access to nearby beaches and shopping. People do their best to make your stay enjoyable. Kathleen always friendly. The grounds are kept clean. You are close to neighboring churches and many food stores and can eat a variety of food at the surrounding places. Parking is good. Area is quiet September 12, 2014
Rated 5.0 out of 5.0 by Excellent experience I had a very positive experience, as well as an upgrade in room accommodations. I would willingly recommend this hotel to anyone. September 5, 2014
Rated 5.0 out of 5.0 by the gentleman at the dinner room and the young woman ate front desk Both of them were very nice they meet our needs. I will recommend both for been so professional I really enjoy my state at the hotel August 28, 2014
Rated 5.0 out of 5.0 by Excellent location, facility and hot breakfast Excellent check in, greeted appropriately, did not encounter any problems during stay in August 2014 August 27, 2014
Rated 2.0 out of 5.0 by Old and worn down hix 1 to 2 nights a week, splitting between Hampton Inn depending on location, and try to stay at those 6 years built and under. This was very uncomfortable, but I am on business, so need a bed, & COMPUTOR DESK of which this hotel did not have, so had to sit on couch with no plug ins anywhere close, as they normally have. My back was killing me after 4 hours on computer OF WHICH I HAVE NO CHOICE I HAVE TO WORK AT NIGHT AFTER DAY TRAVEL. I asked front desk after first going in room if the yhad any availability with a desk he said no. When I checked out in the morning the girl said yes they did have, and were going to renovate and would have desks like all the rest of the facilitys. In morning no coffee in either pot, went back upstairs showered and changed came back down to check out still no coffee. Bathroom vinyl was pulling up at tub. I know you all have standards and are controlling to independent owners to keep to your standard, someone needs to check this one, I'll never stay again, I will stay 15 miles north at one of your newer hotels. Just not a good experience. August 23, 2014
Rated 5.0 out of 5.0 by Awesome I liked that this hotel wasn't right next to the busy highway where you could hear all the semi's rolling along. It was off the highway but not that far. The room was nice & clean the bed was comfortable. The breakfast was good. The price wasn't unreasonable especially for the couple hours I was staying there. August 19, 2014
Rated 5.0 out of 5.0 by Very Pleased I was very happy with my stay here. The room was clean. The rate was good for the amount of time I was there. The breakfast had good options. August 18, 2014
Rated 5.0 out of 5.0 by positive feedback we came early for check-in and the front desk staff tried her best to let us check in early. I had guets with me. Unfortunately they did not have a refrigerator in their room. When I checked with front desk, they waned to get one in. That was impressiove. They went out to make my stay pleasant. overall the stay was excellent August 9, 2014
Rated 4.0 out of 5.0 by Nice hotel and the price was right! Clean older hotel that has been rehabbed .....price was right and easy access to everything. July 29, 2014
Rated 5.0 out of 5.0 by Clean, contemporary room with very comfortable bed Booked through Hotel Tonight. Arrived late in evening, front desk clerk was very friendly. Room had a contemporary appearance and bed/mattress/pillows were all very clean and comfortable. July 27, 2014
Rated 5.0 out of 5.0 by Well beyond initial expectations Great location at Bonita Springs. Tucked away on a side street with plenty of parking and landscaping. Very helpful and friendly staff. They seemed to genuinely care about their guests. July 23, 2014
Rated 1.0 out of 5.0 by Terrible room smell The room smelled so musty & horrible. The bathroom sink wouldn't drain & I had flea bites all over my legs. Some light bulbs were burnt out. The smell & fleas or whatever bugs caused all of the hockey teams that were staying there to check out July 15, 2014
Rated 5.0 out of 5.0 by staff The front desk staff when I checked in was very nice and pleasant after a long day of work July 12, 2014
Rated 5.0 out of 5.0 by Clean and comfortable This hotel is clean, comfortable with the great plus of including 'real breakfast' and all for a very good price even on a holiday weekend. July 7, 2014
Rated 5.0 out of 5.0 by Nice Stay Out of the traffic and very close to local beaches. Give it a try you won't be disappointed. July 6, 2014
Rated 5.0 out of 5.0 by Great service and comfortable rooms I always stay at this hotel when in the area. The staff is great and always helpful. I have never had any problems at this hotel. The rooms are comfortable and clean. It is also close to several good restaurants, especially Iguana Mia's Mexican restaurant across the street on the main road. July 5, 2014
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