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Rated 3.9 out of 5 by 154 reviewers.
Rated 1.0 out of 5.0 by Shocked! At check-in was told that because I am not a member I have to wait for my room until check-in time. The room was musty, the furnishings old, the bathroom was peeling and badly plastered. The toilet backed up and front desk sent a plunger for us to fix it! The only section of hotel that deserves an excellent raiting is the breakfast area: it was clean, organized, continuously stocked and the employees of that area were professional, pleasant and polite. December 18, 2014
Rated 4.0 out of 5.0 by Angenehmes Hotel Angenehmes Hotel bei unserer Reise durch Florida. Gutes Preis-Leistungsverhältnis December 15, 2014
Rated 5.0 out of 5.0 by Great Service and good breakfast Front office staff was great. Steve our front office staff was a great help. December 15, 2014
Rated 3.0 out of 5.0 by Business Trip The hotel is centrally located close to the Coconut Point Mall and main streets, unfortunately it has not been renovated for a while and guess rooms have an old smell of humidity, mattresses and pillows should be upgraded to meet the other Holiday Inn standards, rooms will benefit from air fresheners. December 11, 2014
Rated 4.0 out of 5.0 by Comfortable Bed Easy to fall asleep and a ton of pillow choices. Breakfast was very good with different options available daily. December 10, 2014
Rated 5.0 out of 5.0 by Great people and service. Clean room and very friendly and helpful people. Would have been nice if the facility had a workout room. December 10, 2014
Rated 2.0 out of 5.0 by uncomfortable bed and pillows Very hard bed and pillows were mushy, lumpy. Our room was adjacent to the elevator hallway in which there was also a service door for staff. At 7am the staff started going in and out of that hallway and banging carts on the wall that our headboard is on. December 9, 2014
Rated 3.0 out of 5.0 by Thanksgiving Holiday We have stayed at this hotel off and on for at least 8 years. The location is excellent and the rooms have never been luxury but have been comfortable. The value for the rate and location have made us come back. It had been two years since our last stay. There was so much humidity in the room it was not comfortable. I presume this is because the windows are not adequately insulated. The room was dumpy. And as indicated previously, there was a leak that staff were aware of but was filled anyway. In my estimation, this room should have been taken off line until the problem was fixed. The staff are very pleasant and are interested in pleasing. Unless the hotel is renovated, this will be the last time we stay in this location. December 8, 2014
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