Rated 4.3 out of 5 by 132
Rated 5.0 out of 5.0 by Stenella Good for an unplanned overnight stay
I had tire trouble while traveling and stayed here without a reservation. The desk clerk was accommodating and friendly and more than willing to help. The spaces, including my room, were generally clean and tidy. My concerns are minor, I guess, in that I slept well, had an acceptable breakfast, and felt secure.
My criticisms would be these: housekeeping staff left a wadded-up washcloth flung over the shower curtain rod. The curtain was open, so I didn't notice it until I closed the curtain to shower. The noise from the freeway was a bit annoying, but I was tired enough to finally shut it out. Two or three fast food restaurants immediately in front of the hotel seem to have closed. There is also a Mexican restaurant there, which is adequate (food is good - nothing out of the ordinary - and drinks are moderately priced). But the empty buildings make the place look as if the whole area is depressed. Perhaps it is.
Bottom line - if you need a place to stay, this is more than adequate, and the staff are very friendly and know their jobs.
May 29, 2015
Rated 5.0 out of 5.0 by Jess68123 Most comfortable hotel bed ever!
I came to this hotel with my son's baseball team. Staff were extremely helpful and accommodating from booking the rooms and through our entire stay. The hotel's renovation is very nice. Rooms are a little on the small side... But offer everything we needed including a fridge and microwave. The breakfast was good... Had a lot of options. Staff at the hotel were very friendly and helpful. The beds were extremely comfortable. I would definitely stay at this hotel again.
May 28, 2015
Rated 5.0 out of 5.0 by BasketBmom Excellent Service - staff
We travel with a Jr/Sr HS basketball team throughout the summer. We were very impressed with the staff at Holiday Inn, Bonner Springs - Paige, Beth, Dennis, Elijah, Julie... were all very helpful from the booking/coordinating the team, to the laundry assistance of our uniforms, to homemade cookies... so accomodating. If we have a tournament in Bonner Springs next year I would not hesitate to stay at the Holiday Inn Express again. Thanks for caring.-
May 28, 2015