Rated 4.6 out of 5 by 15
Rated 5.0 out of 5.0 by Devo 666 Holiday Express experience
I had the privilege of staying at this hotel for almost a year !!! Upon return from days off for every hitch the welcome I received was over whelming and was so warm . The front desk staff ,Elly, Matt, Brittany ,Mustaffa ,Rachel ,Stella ,Baumi ,Justine , the owner Jon all made me feel so at home . Sorry if I spelt your names wrong !! That set the tone for the rest of my hitch of 3 weeks .
The cleaning staff as well very accommodating and friendly and do such an amazing job . I had Marie and Paul for close to a year looking after me and they were awesome . Never a thing out of place room very clean ,and if I needed something they would arrange it for me . They were also friendly you could talk with them and not feel awkward.
Sophie who generally took care of breakfast again very hard working ,friendly ,very accommodating and always fun to talk to . The breakfast was always good ,always plenty and very clean eating area!!!
The over all appearance of hotel was generally quite clean except when some slobs and disrespectful people stayed and really did not care about muddy boots ,coveralls etc.
So overall the staff I had the privilege of dealing with became like family and made being away from home a lot easier as amazing people ,great hotel and highly recommend people stay there . Thank you again for making my stay there such an enjoyable time guys !!!! You have a great hotel and amazing staff !!!
February 11, 2014
Rated 4.0 out of 5.0 by hical Lost Item
Great hotel and comfortable. However, after leaving a $90.00 item in the room, called the next morning and was told it wasn't found or turned in by cleaning staff. Albeit someone made a mistake and threw it out or kept it, after 3 conversations with the hotel, no compensation was offered. Will stay at a different hotel from now on only on principle unless I hear back with a favorable response.
January 31, 2014
Rated 5.0 out of 5.0 by Anne113 Excellent accommodation in Bonnyville
I recently stayed at this hotel, and my experience was overwhelmingly positive. A beautiful, spotless room and friendly, helpful staff. I had a special request, and it was handled promptly and graciously. I highly recommend this spot!
October 31, 2013