Rated 4.3 out of 5 by 172
Rated 3.0 out of 5.0 by Strohdaddy Bedding not comfortable......
Mattresses in our room (#509) were soft and lumpy.....
Someone had spilled something in elevator lobby and floors were sticky both evening and next morning.
Elevators extremely difficult to navigate on checkout Sunday morning due to location and crowd.......!
Hotel staff and breakfast great......!
July 9, 2014
Rated 3.0 out of 5.0 by Steven P Great hotel, but not at 100% occupancy
To be fair, my stay was during the July 4th holiday when we were moving our daughter to the Boone area, so I'm sure the hotel would usually meet or exceed the usually HIE standards...but not during my stay. The bed was sagging, the breakfast area was so over crowded we had to go our for breakfast because the hotel could not keep enough food out for the number of guests. It was also difficult for staff to keep common areas clean. Although this stay was rough, I would return as I'm sure this was a most unusually situation. But I think I'll steer clear during App State football games!
July 9, 2014
Rated 5.0 out of 5.0 by iJesusFreak New, clean, friendly staff, very comfortable
New, clean, friendly staff, very comfortable. When I visit Boone again, I'll stay here.
July 8, 2014
Rated 4.0 out of 5.0 by LadyBird14 Overnight stay
Clean and efficient. Had two children and they wanted hot breakfast from Bojangles and Hardees-so breakfast was no benefit for my family.
June 25, 2014
Rated 5.0 out of 5.0 by dr.phil Loved the renovations
I have been staying at this hotel for one or more weeks every summer for the last ten years. I was so pleasantly surprised to see the guest rooms had undergone a much needed renovation. Everything was super clean and very nice! I can only find one area for refinement and that would be the breakfast. I was disappointed that there was very little variety in the hot items. Sausage, gravy, and scrambled eggs were served everyday during the week of my stay. I really missed the egg and cheese omlets and bacon that had been served during previous summers. Otherwise, I really enjoyed my stay. This hotel has become my summer home in the high country!
June 24, 2014
Rated 4.0 out of 5.0 Great place to stay
Excellent facility. Great staff. Only problem I encountered was the traffic in the evening trying to get onto the highway during rush hour. 4:30 to 6:00. but for early morning great.
June 23, 2014
Rated 4.0 out of 5.0 by Granny 79 chairs
We had a great stay as usual with Holiday Inn.(our favorite) The chairs were not very comfortable for us as were are older and needed to sit more often.We loved the room with the balcony.The staff was great.
June 21, 2014
Rated 5.0 out of 5.0 by Robert19771102 Wonderfully Staff and Well Amended rooms, and Common Ares.
Our stay was very pleasant. The Room had everything you needed and if it did not 24 hours a day they were ready to jump in and Help you. STAFF was extra FRIENDLY, in a world when most people are just trying to put in their 8 hours, they went above and beyond. Morning breakfast was great and the Instant pancake maker was neat. They have some beatuifil wood cravings of Indians, in the Lobby.
June 18, 2014
Rated 5.0 out of 5.0 by Patiene Rewards /I did not have my card with me when we checked in.
Upon arriving home I found our card for the rewards. I called and your company was extremely helpful in adjusting and giving us points for the stay at you HI in Boone. Thanks so much.
June 16, 2014
Rated 2.0 out of 5.0 by Greenwave Boone Holiday Inn Express
Stayed at this hotel 5 years ago and thought it was very good. Unfortunately the rooms have deteriorated over the years and the place could use a facelift. Bathroom has no vent, Shower curtain rod was sagging which caused water to spill out. Bedside light bulb was out. These are minor problems but should not be caught by the guest but by an observant room inspector. The room was expensive relative to the overall quality.
June 10, 2014
Rated 5.0 out of 5.0 by G&P5 Simply the best
We stay at HIE throughout NC as well as a few other states. The HIE staff in Boone NC is just simply the best. Due to work related issues there are times my wife needs early registration or late check out (sometimes both). This staff is ALWAYS friendly, helpful and professional. From the front desk to the kitchen staff to the housekeeping this staff takes care of all your needs, They are the best you will find anywhere for any price.
We don't usually write reviews, but this HIE deserves an exception.
June 10, 2014
Rated 5.0 out of 5.0 by Lucky 1 Great location, convient to all other facilities motorcycle riders would w
Second time to stay at this Inn and all have been good.
June 6, 2014
Rated 5.0 out of 5.0 by Traveling Bear Great hotel, service and location
My husband and I had a great time during our stay at HIG in Boone, NC. We were in the area visiting Granfather Mountain and this hotel wasj ust perfect for us. We were pleasantly greeted with an upgrade to a king suite. The room was very spacious and comfortable, and besides a kitchenette with microwave and refrigerator, there was also a whirpool - just perfect after a day of hiking on the mountain! It's conveniently located in a business area where you can find a Food Lion, Walmart, Lowes, K-Mart and an array of restaurants. I have already recommended it to my friends and co-workers, and know that at least two families will be planning their stay there for their visit to the area this summer . :-)
June 5, 2014
Rated 5.0 out of 5.0 by Window Man Great stay in Boone.
Have stayed at this hotel many times. Always a great deal and very well located.
June 2, 2014
Rated 5.0 out of 5.0 by Nana1259 Comfortable bed and great service
Hotel staff was very professional, friendly,and personable.
Rooms were very clean and relaxing
June 2, 2014
Rated 5.0 out of 5.0 by TIJW Met all our expectations. Very nice hotel.
Met all our expectations. This was a very nice hotel. We would definitely stay here again. Matter of fact we are a repeat customer.
June 2, 2014
Rated 5.0 out of 5.0 by Sassyone Great Accomodations
I am in Boone on business on a regular basis and always choose this hotel to stay at. Located within minutes of my destination; restaurants; shopping. Staff is always friendly and accomodate whatever my requests are. I travel alone and feel safe and secure. Will use this hotel on my future trips.
June 1, 2014
Rated 4.0 out of 5.0 by Mermaid13 Great location and staff
Location, staff, and services are great. Room furniture and beds need updating.
May 28, 2014
Rated 5.0 out of 5.0 by Mountainbound TDN
Facilities were spacious and pleasing. Members of staff were always helpful and professional. A very nice experience!
May 25, 2014
Rated 5.0 out of 5.0 by solohvs A Great Place Start Your Visit
This property has an ideal location close to food and fuel. I spent most of my visit traveling the back roads and Blue Ridge Parkway while on vacation. At the end of the day the last thing I wanted was to put all my gear back on and ride to a restaurant. With dozens of good choices within walking distance the Holiday Inn was the perfect choice. The staff was friendly and helpful and the room was comfortable.
Over all I was very happy with the way things turned out and I'm sure I'll be back.
April 23, 2014
Rated 4.0 out of 5.0 by Disliked Great Staff
My stay at the Holiday Inn Express in Boone was good except for the mattress which was like a marshmellow and the pillows were worn out. The hotel was very clean and the staff was very friendly and quick to help.
April 15, 2014
Rated 5.0 out of 5.0 by Oldetexian Great property
I travel a great deal and stay at a lot of hotels. I rate the Boone HIE up near the very top. Convenient location, clean, airy and a great staff. Definitely a great place to stay in Boone.
April 3, 2014
Rated 5.0 out of 5.0 by Bama Girl Comfortable and inviting
Have stayed here many times. Very friendly and knowledgeable about eating options in town.
April 2, 2014
Rated 5.0 out of 5.0 by Kind27 Visiting from Wisconsin
I really enjoyed staying here, they provided a quick and easy check in. The room upgrade was great, and the room was very clean. The staff was very helpful and quick to respond to our requests of more towels and shampoo. The only downside was that the pool was closed. After traveling all day, it would have been nice to go swimming, but the whirlpool tub in our room worked out just fine!
March 31, 2014
Rated 3.0 out of 5.0 by Cheerleader Basketball Tournament
The overall stay was okay. Staff were nice. I was quite disappointed that all of the rooms did not have refrigerators and microwaves as every HIE that I have ever stayed in had both as standard for all rooms. The coffee area was not well refreshed as I had to ask staff to refill the hot water for cocoa and tea when the pot was completely empty on two occasions. The breakfast staff were not the most pleasant (the man that was on duty did not seem happy that I had asked for some yogurt when none was out during breakfast). We had requested some pamphlets/numbers of restaurants that deliver but was told they didn't have any and there was no phone book in room to look any up. Front Desk staff, Michael, was very helpful during the times he was there.
March 12, 2014
Rated 5.0 out of 5.0 by jkfehjkfjklhnfo comfortable, convenient
very nice stay with family, snow tubing trip up the road, great location, great staff
January 9, 2014
Rated 5.0 out of 5.0 by Big Delicious Great place
I stay exclusively at HIEX when I go out of town and this one was at the top of the list for me. Loved that my room had a balcony I could go out on too. Staff was very friendly and courteous. In fact, the remote was dead on the TV and I called the front desk and I had fresh batteries under my door (per my request) in less than five minutes.
Very, very pleased and enjoyable stay.
January 8, 2014
Rated 4.0 out of 5.0 by Angel55 Good value, convenient location
Not a luxury stay but comfortable. Good breakfast, the cheese eggs were really good. The hotel was full and the staff and parking were a bit overwhelmed. There was no refrigerator, microwave or safe in the room. The in room coffee maker was malfunctioning. There was a desk and chair for added convenience. Free wi-fi performed as advertised. Good location, right in the heart of Boone with easy access to Appalachian and Sugar/Beech for ski options. Outdoor pool was closed due to winter weather.
January 3, 2014
Rated 4.0 out of 5.0 by Rootiekazootie Nice for a small town
Hotel was in a good location for our needs - Sugar Mountain skiing. Room was clean, simple, but nothing exciting. Beds were comfy. Maid asked us if we wanted our room cleaned each day - thought that was odd as isn't it just normal to do this?? Breakfast each day was good. No work out facilities, but access to a gym a few miles away. Front desk folks friendly and knowledgable about the area. Overall good stay.
January 2, 2014
Rated 2.0 out of 5.0 by APPAGradFam APPGradfamily
We stayed there 2 nights. The price was obviously jacked up due to graduation in the area. Having said that, at least we could get our room cleaned. It wasn't great coming home after being gone all day, to an un-done room. And when I went downstairs to the front desk to ask for towels, soap, etc, for our early departure in the morning, I got a few towels with attitude attached. No apologies, no extras, just a cranky young woman.
Then to go to bed with the most uncomfortable excuse for pillows any of us have ever experienced in our lives.... topped it off.
December 20, 2013