Rated 4.5 out of 5 by 219
Rated 5.0 out of 5.0 by PattiPooper1950 Comfortable pillows
Love the firm pillows and the soft ones as well. Great service and friendly staff.
October 8, 2015
Rated 5.0 out of 5.0 by kagary Great service - as usual!
Always stay here when visiting the area - have not been disappointed yet.
October 7, 2015
Rated 4.0 out of 5.0 by MBMcV Great Reception Service and Good Stay
Really appreciated the reception upon arrival, and the main lobby areas of the hotel. Outside and all lobby areas were very clean and appealing. The main complaint of our stay would be the room. As an IHG member we were upgraded to a room with a large tub with water jets, but we think, because of the tub, the room smelled musty and the carpet seemed kind of sticky. Also the love seat couch was older by the very visible evident middle sway it had, and the window had a stopper on it so it could not be opened all the way from the outside, but it did not properly close AND LATCH as it should have. This was very unsettling, as we were on a ground floor room, until we discovered the stopper item in the track. I know this room was supposed to be an upgrade, but compared to the many other Holiday Inn Express rooms we've stayed in this was not one of the nicer ones. However, the bed was very comfortable as always, and the bathroom very neat and clean, which are most important to us.
October 4, 2015