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Rated 4.4 out of 5 by 51 reviewers.
Rated 5.0 out of 5.0 by Amazing customer service The staff provides exceptional service. This hotel has become a "home away from home" while working in the area. May 29, 2013
Rated 5.0 out of 5.0 by AWESOME !!!! This was the best stay in any Holiday Inn Express.. The rooms & breakfast was amazing.. The staff was so friendly and made us feel so welcome... Holiday Inn Express & Suites in Borger is our most memorable experience.... :) :) :) May 7, 2013
Rated 5.0 out of 5.0 by On business visit I was very impress with the new location excelent staff and super clean, price is just about right and I think is the best in Borger Texas will very likelly recomend the Holiday Inn to co-workers Thanks good job.. April 11, 2013
Rated 5.0 out of 5.0 by Great staff and they serve dinner I have stayed in quite a few Holiday Inn Express hotels due to my frequent business trips, and this one is definitely one of the best. The staff is very courteous while not being too nosy or robotic. In addition, this location serves dinner Monday through Friday with beer and wine. While the dinners are nothing to write home about (burgers, tacos, etc.), they are definitely appreciated if you don't want to go out for dinner or want to save some money. Overall, I am very satisfied with my stay here. March 28, 2013
Rated 5.0 out of 5.0 by Courteous staff The staff was very cordial and the room was very comfortable. March 24, 2013
Rated 4.0 out of 5.0 by Quiet and Comfy Great hotel quiet and comfy. Great place to relax, the only thing is Holiday Inn used to have great malted waffles for breakfast and they stopped. Instead they have a machine make these horrible pancakes. I miss the waffles! March 22, 2013
Rated 4.0 out of 5.0 by Comfy beds The beds were great. The heat didn't work properly in my parents room - a little chilly. In my room - it was a little too warm. Workout room REALLY NEEDS a ceiling fan. Gets way TOO HOT when working out. Plenty of hot water while taking showers, yeah! February 6, 2013
Rated 5.0 out of 5.0 by excellent service The facilities are good, the staff friendly and professional. Thanks for a good experience. February 3, 2013
Rated 3.0 out of 5.0 Good, could be great - Clean hotel - Excellent front desk staff - Very well kept rooms - Nice beds, good choice of pillows - Breakfast service is too intrusive - Internet is very slow January 22, 2013
Rated 5.0 out of 5.0 by Exemplary in every way It would be impossible for a hotel staff to be more welcoming, client-centered, or service oriented than your people in Borger; and Susan, your Manager, is the best I have encountered anywhere. January 8, 2013
Rated 5.0 out of 5.0 by Attentive service-quiet rooms Our family had to spend two weeks at this hotel during the Christmas season due to a catastrophe in our home. The Manager was attentive, her staff brought us a rollaway one night in a matter of minutes as well as the various items we or one of our 4 sons might have forgotten. The best was the housekeeping who continually serviced our rooms at different times during the day of our stay due to our sporadic schedule! My favorite memory is of the breakfast room lady who would give me an update on what time my husband, college boys, or my younger boys had eaten. She would've probably told me the items that they ate if I asked her to!!! We were put on the 4th floor and it was incredibly quiet. Everyone seemed sad to see us leave. We REALLY enjoyed our stay, even if the circumstances weren't ideal. We will continue to recommend this hotel to family/friends! January 2, 2013
Rated 3.0 out of 5.0 by Not my best stay I was a little late getting out of my room on the second day of my stay as for a change I got to sleep in. I was awaken by all the noise in the hotel but understood it was midmorning and people were checking out and staff was trying to get rooms cleaned. I went by the front desk, well before noon, and told them I was leaving and to please have someone clean my room. I returned that evening to find my room just as I had left it! The laundry room was just across from my room on the first floor, part of the noise issue, and there were several ladies in there doing laundry so I know the staff was still there. Overall it was not a great stay and as a platinum member, I stay at a lot of your hotels. I hope the management will make the simple changes needed so others will have a better experience than I did. November 12, 2012
Rated 5.0 out of 5.0 by one of the best Holiday Inn Express hotels! In my job I travel a great deal and typically stay in Holiday Inn Express hotels around the country. And this particular hotel has been one of the best I have stayed in with regard to accommodations, comfort and friendly staff. Thank you so much. October 28, 2012
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