Rated 4.2 out of 5 by 96
Rated 3.0 out of 5.0 by Deb Deb not happy
We stayed at the Holiday Inn at Bossier City on our last night of an extended road trip. We stayed at the Holiday Inn because we loved the first one we stayed in on the first night of our trip Meridan, Mississippi and LOVED it! The Meridan location staff and room were awesome! In Bossier City we were first placed in a room that had not been cleaned. We had to wait an hour for another room. We got to breakfast the next morning at 9:25...we were running late, but the hostess was removing everything to the back right out from under us. She took a bowl of fruit back and I asked for an apple--you would have thought I asked for an apple pie! I've never seen anyone so put out! My mom was making toast and the hostess literally took the butter out of her hand!!! Love the other Holiday Inns, but the Bossier City location was a bad experience on the last day of our vacation. I must say though, that manager did cut our room rate in half...We will be staying in Holiday Inn again--just not the one in Bossier City.
July 23, 2014
Rated 5.0 out of 5.0 by SteveG1 Excellent Stay with Great Service
The room was spotless and the price was right. We experienced a very friendly staff that made us feel at home. The breakfast was excellent. This was the second Holiday Inn Express we stayed at on vacation. The experience was the same at the first, and it is now our first choice in travel accomodations while driving cross country.
July 21, 2014
Rated 4.0 out of 5.0 by TSal1965 Nasty food
Enjoyed everything about my stay except two things. First, I was placed right next to the elevator equipment room. The noise from the elevator was incredibly disruptive to my sleep. Second, the food was nasty. Went out to breakfast every day. Couldn't even eat it except for yogurt. Even sweet rolls were nasty.
Loved, Loved, LOVED the fact they have king size pillows and the mattress was the first comfortable one I've found at any Holiday Inn.
July 21, 2014
Rated 4.0 out of 5.0 by RKD2014 First Stay this location
The hotel staff was friendly and helpful. Bed was comfortable, hotel seemed clean.
July 19, 2014
Rated 5.0 out of 5.0 by RonB88 Good spot. Great service. Especially Shirella
I really like staying there. A lot of positives. They have an employee, Shirella, who remembers my name every time I stay. Even when I haven't been there in many months. She is a great representative for the hotel. First class!
July 19, 2014
Rated 4.0 out of 5.0 by Jdawg27 Great Service
Everything seemed new and still working.
Bed was a little on the firm side. I prefer the plush or soft pillow top bed.
Service was friendly and the breakfast was kept fresh and stocked.
July 15, 2014
Rated 5.0 out of 5.0 by 21st Friendly Staff - Comfortable and Clean
I'm a business traveler and usually worn out when I arrive. This is my favorite hotel of all the ones in my territory including 3 other Holiday Inns. The staff here are super friendly and it's nice to be remembered when you stay the same place often. Sherrilla is my favorite as she even recognizes my voice when I call to make a reservation. The place is comfortable, clean, nice breakfast, and convenient to my business accounts that I call on. 5 stars to the staff, service, and hotel.
July 14, 2014
Rated 5.0 out of 5.0 by Rob32937 Comfortable bed and great service.
Very good property, definitely one of the better properties in the HI Express Brand. The quality of the properties and amenities were very similar to a Crowne Plaza Property.
July 9, 2014