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Rated 4.2 out of 5 by 110 reviewers.
Rated 4.0 out of 5.0 by Dirty dining hall and tub I believe the maid knows if the tub is draining when it is cleaned. If it doesn't drain, notify maintenance. I observed the desk help getting coffee walking in and thru the dining area. Why don't they notice dirty tables. Someone in HIE needs to police these activities to prevent issues that cause us to drive to the next hote. September 8, 2014
Rated 5.0 out of 5.0 by Great room We arrived on a Saturday afternoon without a reservation but we were made to feel welcome just as if we had one. Staff had a room available. All employees were very friendly and helpful It was a great room with a very comfortable bed. The towels were the best we had ever had in a hotel/ motel! The room was spotless. The continental breakfast was far more than we expected and very delicious. We will definitely stay here again. August 28, 2014
Rated 4.0 out of 5.0 by Good Stay, could've been better Overall my stay at this hotel was good. The staff was great, the hotel was clean and the price was very reasonable. The only downfall of this stay was the swimming pool. The pool was a little green and dirty. August 25, 2014
Rated 5.0 out of 5.0 comfortable bed and great location next to race track Overall good value for the money. Clean rooms, great breakfast offerings. August 25, 2014
Rated 4.0 out of 5.0 by Unusual experience For the very first time, this wonderful hotel did not live up to it's usual excellence. Took three days for the room to be cleaned appropriately. I do want to praise the following staff, Sherilla, Darek, Chelsea at the front desk. Sholanda in housekeeping cleaned the room to perfection after two days of disappointment. Cherie at the buffet always goes out of her way to please.. I love staying at this facility and I am sure that the problem with the room has been taken care of. August 20, 2014
Rated 5.0 out of 5.0 by : Comfortable bed nice and clean everything was perfect the beds , the room and the outlets in the room and i loved the desk for my kindle right by the casino also. everything was perfect. August 14, 2014
Rated 5.0 out of 5.0 by Excellent overall experience Traveling from Atlanta to Dallas and this was by far my most pleasant and refreshing stop. Had a wonderful dinner on the Red River, which was easy and quick to get to from this hotel. August 14, 2014
Rated 5.0 out of 5.0 by Amazing Stay My wife and I went on a quick get away to the horse races. The manager on duty on Saturday morning let us check in early AND upgraded our room. The room was in perfect condition. We were headed to the pool and the sweet cleaning lady offered to get us some towels so we did not have to use the room towels. Everyone on the staff should be commended for going the extra mile to make our stay GREAT!!!! The swimming pool could have used some attention. Other than that, our stay was AMAZING. August 11, 2014
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