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Rated 4.3 out of 5 by 180 reviewers.
Rated 4.0 out of 5.0 by shreveport good stay. clean and well run facility. nice staff and efficient. April 22, 2015
Rated 3.0 out of 5.0 by Rude staff but clean hotel, I stayed here before and was really impressed, I highly recommended it to others and was very disappointed in how we were treated, some reservations were cancelled, staff was very rude to us, I was never acknowledged about being a priority member. Never offered my welcome gift, I stay at holiday inns often and I have never had to deal with the unprofessional behavior, thought we were doing them a favor to bring good business there, Hopefully they can work the kinks out bc this is a good area to stay in shreveport area, April 15, 2015
Rated 4.0 out of 5.0 by Would have been better except for that blasted power surge I would have been extremely happy with everything except for that blasted power surge that knocked out the lights to my bathroom. The staff tried to help but due to the fact that they ran out of bulbs my bathroom was a little dark. Another great thing is they have a pancake machine, you hit a button and in a few minutes a pancake falls out onto an awaiting plate. :)! But there was a bad thing, it was broken on one of my three breakfasts. :( April 14, 2015
Rated 5.0 out of 5.0 by Nice Hotel Very easy access to hotel location. The hotel was very comfortable. Will definitely stay at this location if passing through the area. April 8, 2015
Rated 4.0 out of 5.0 by Comfortable bed and great service. they handled everything very well. the room was clean and very nice. the staff was freindly and kind they took care of my every need. April 8, 2015
Rated 3.0 out of 5.0 by Housekeeping Fails Room was not clean. There was mildew on the curtains. The bed had not been changed since previous guest. Fitted sheet had multiple hairs on it and had clearly been laid on prior to our arrival. Bathroom had mildew around shower door and hair in the shower, both on the floor and walls. There was only one employee on duty that evening, which is a safety matter into itself. Never had an experience at a Holiday Inn Express like this before. April 8, 2015
Rated 5.0 out of 5.0 by Clean and Convenient This is my favorite place to stay in the Bossier City-Shreveport area. Clean, convenient and comfortable. Mostly business, but an occasional vacation stay as well. The staff is very understanding and eager to please. I made a suggestion about more carts for check in/check out and the next time I came down there were 4 instead of 2. I would like to suggest some free weights offered in the exercise facility room, and all the machines working there were a couple in need of repairs. Being able to get in a little workout is a big plus when you are on the go. Thanks again to the staff for a pleasant stay. April 7, 2015
Rated 5.0 out of 5.0 by Nice Property and Great Staff I was in Shreveport/Bossier City for a Travel Conference which was at another hotel and Convention Center, about 9 miles away. I chose to use Rewards Points and stay at this hotel instead of the host property. I'm so glad I did. The drive was not bad at all and the hotel and staff was great. Located right next door to Louisiana Downs, it was remarkably quiet here. There were no races going on so it's probably a slow time for this property, but I would stay here again, even during race season. March 30, 2015
  • 2015-04-26T10:21:14.862-05:00
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