Rated 4.2 out of 5 by 93
Rated 4.0 out of 5.0 by RKD2014 First Stay this location
The hotel staff was friendly and helpful. Bed was comfortable, hotel seemed clean.
July 19, 2014
Rated 5.0 out of 5.0 by RonB88 Good spot. Great service. Especially Shirella
I really like staying there. A lot of positives. They have an employee, Shirella, who remembers my name every time I stay. Even when I haven't been there in many months. She is a great representative for the hotel. First class!
July 19, 2014
Rated 4.0 out of 5.0 by Jdawg27 Great Service
Everything seemed new and still working.
Bed was a little on the firm side. I prefer the plush or soft pillow top bed.
Service was friendly and the breakfast was kept fresh and stocked.
July 15, 2014
Rated 5.0 out of 5.0 by 21st Friendly Staff - Comfortable and Clean
I'm a business traveler and usually worn out when I arrive. This is my favorite hotel of all the ones in my territory including 3 other Holiday Inns. The staff here are super friendly and it's nice to be remembered when you stay the same place often. Sherrilla is my favorite as she even recognizes my voice when I call to make a reservation. The place is comfortable, clean, nice breakfast, and convenient to my business accounts that I call on. 5 stars to the staff, service, and hotel.
July 14, 2014
Rated 5.0 out of 5.0 by Rob32937 Comfortable bed and great service.
Very good property, definitely one of the better properties in the HI Express Brand. The quality of the properties and amenities were very similar to a Crowne Plaza Property.
July 9, 2014
Rated 4.0 out of 5.0 by JohnAR consistent quality
Very good quality for the price and is convenient. I stay at Holiday Inns constantly throughout the year in Ark and La and this is the only one that does not give the 500 points in lieu of water and a snack for priority club members consistently. For example my recent stay on June 24 confirmation # 66876256. They give you the option but you never know if you will get the points. In this case, I haven't.
Its just a small detail and it won't effect my choice of hotels in that area but seems easy enough for other hotels to do.
Anyway, the staff is always nice, the breakfast cook is wonderful and if you have time you can wander over to the track.
July 9, 2014
Rated 5.0 out of 5.0 by SLM Racing Superior Front desk personel
Nice spot...will return !Conveniently Located next to Louisiana Downs Harrahs Racetrack and Casino at The I-220-20 split.Very,Very Clean and personable Staff.Easy access to downtown Shreveport and Interstate...You wont be disappointed here Ladies and Gentleman !
July 7, 2014
Rated 4.0 out of 5.0 by DFWDave Great Stay, good room, breakfast closed before advertised.
Overall it was a great stay. Check in and check out were easy and very friendly. Room was clean and comfortable. My only complaint was at breakfast, they stopped putting out food around 9 when it said it closed at 9:30. The bacon, and rolls were all gone and never replaced. Other than that small thing, it was a very good stay. My daughter enjoyed watching the horses at the track practice out our window.
July 3, 2014