Rated 4.3 out of 5 by 183
Rated 2.0 out of 5.0 by Nanna24 Friendly Staff, not so great room!
Our group arrived at 3:30 for 3:00 check-in. Only 1 of the 4 rooms were ready. The staff at the front desk was very friendly. The first thought when arriving in the room is the rooms are nice. Upon closer inspection, the rooms were extremely dusty, it is obvious it had not been dusted in a while. The bathroom floor was dirty. The entry way light into the room was out. One of the members of our group found a large bug in the hair dryer. The pool was broken and dirty. Housekeeping left no toilet paper in any of the 4 rooms. The pipes are very noisy when toilets flush, sounded like someone was banging on the wall. It is nice that the rooms have microwaves, coffee makers, and refrigerators. The complimentary breakfast is also a nice perk. The kids loved cooking their own pancakes.
April 29, 2015
Rated 5.0 out of 5.0 by jannerd The front desk check in person was great
I would definitely stay here again. The room was clean and smelled fresh. The bathroom was clean except under the sink counter...couple of bugs that needed to be swept. The air conditioner worked fine and the room was dark and quiet.
April 29, 2015
Rated 4.0 out of 5.0 by cry12345 friendly staff good breakfast
good quality hotel.
I do believe this survey is far too long and you should shorten it rather than to lose someone's interest half way through it.
April 27, 2015
Rated 4.0 out of 5.0 by joevsj shreveport
good stay. clean and well run facility. nice staff and efficient.
April 22, 2015
Rated 3.0 out of 5.0 by Reeree10 Rude staff but clean hotel,
I stayed here before and was really impressed, I highly recommended it to others and was very disappointed in how we were treated, some reservations were cancelled, staff was very rude to us, I was never acknowledged about being a priority member. Never offered my welcome gift, I stay at holiday inns often and I have never had to deal with the unprofessional behavior, thought we were doing them a favor to bring good business there, Hopefully they can work the kinks out bc this is a good area to stay in shreveport area,
April 15, 2015
Rated 4.0 out of 5.0 by Cowboyweasel Would have been better except for that blasted power surge
I would have been extremely happy with everything except for that blasted power surge that knocked out the lights to my bathroom. The staff tried to help but due to the fact that they ran out of bulbs my bathroom was a little dark.
Another great thing is they have a pancake machine, you hit a button and in a few minutes a pancake falls out onto an awaiting plate. :)! But there was a bad thing, it was broken on one of my three breakfasts. :(
April 14, 2015
Rated 5.0 out of 5.0 by notrub Nice Hotel
Very easy access to hotel location. The hotel was very comfortable. Will definitely stay at this location if passing through the area.
April 8, 2015
Rated 4.0 out of 5.0 by bllie Comfortable bed and great service.
they handled everything very well. the room was clean and very nice. the staff was freindly and kind they took care of my every need.
April 8, 2015