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Rated 4.3 out of 5 by 62 reviewers.
Rated 5.0 out of 5.0 by Helped me out I had booked for three nights, but at 2 PM I received a call that I had to check out and relocate 200 miles away for business. They worked with me and let me check out late without charging me an extra night. THIS is why I stay there! DP February 28, 2014
Rated 4.0 out of 5.0 by Elevator Overall good place to stay, the only problem I had during my stay was the elevators. One of the the elevators was not functioning during my stay, which became a hassle having to wait. I arrived on Friday and when I left on Sunday the elevator was still not functioning. Another thing I wasn't too impressed was with the hotels Suite, I've stayed in a standard room before in this same hotel and I could not tell the difference between a Suite and a Standard Room. Honestly I was expecting better quality by renting a Suite. February 26, 2014
Rated 5.0 out of 5.0 by Staff and good customer service So, there were some minor issues: the staff parked their car directly under the awning where people pulled in to off load. As her shift concluded...she jumped into her car as it was parked right in front. The reason was 'ice' conditions, her car would not be iced over....Don't think this HI policy. One event but the staff was exceedingly polite and helpful. They missed the platinum recognition as well. February 19, 2014
Rated 5.0 out of 5.0 by Fun and Relaxing Hotel Once again, our stay at the Holiday Inn Express and Suites in Bossier City, La was a real pleasure. Upon arrival and while trying to get into the room I spilled a container of sweet tea and it went everywhere. Sherilla, the front desk darling, comes running and cleans everything up herself, going and getting a mop and making sure that everything was perfect. She could have called housekeeping but she took care of it herself. When I went to the breakfast buffet the next morning, Cherie, the hard working hostess was flying around getting everything put out and perfect and though harried always is striving to provide the best experience. Hers is certainly not an easy job especially when the hotel is full and people are serious about their breakfast. Housekeeping and maintenance staff are always providing what is needed to make a stay enjoyable. Beds are super comfortable and rooms are clean and bathrooms have plenty of towels and washrags and amenities from Bath and Body. Love to stay here. February 16, 2014
Rated 2.0 out of 5.0 by Some issues during my stay The property is a brand new one and well maintained, BUT one day when I went back from work, my room wan NOT clean, I asked the lady at the front desk WHY and she did not know, however, she offered to cleant it by herself.... that was nice from her but that is not her job, even tough the room remained dirty after all. This is not a complaint but I strongly suggest to take care on this opportunity to improve. Thanks guys. Note: Take also care on having breakfast served on time. February 4, 2014
Rated 5.0 out of 5.0 by Nice and Quiet This is a newer Hotel in Bossier and I will stay here from now on. Easy to get to, very nice front desk staff, and clean room. Breakfast was just OK as is the case with all HI Expresses, i.e. if you've eaten at one, you've eaten at all of them. It would be nice to see changes in the menu, but this is not meant to be a negative reflection on this hotel. January 23, 2014
Rated 5.0 out of 5.0 by nice hotel as usual for holiday inn stayed here for business, easy access to highway, nice rooms January 13, 2014
Rated 5.0 out of 5.0 by GOOD STOP This was an oasis on our trip back from San Antonio in August. The Front Desk Clerk recommend a GREAT BBQ place just down the road from the hotel and it was wondeful!! If back in the area I will stop again at this location and get the BBQ again! Thanks!! January 6, 2014
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