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Rated 4.1 out of 5 by 196 reviewers.
Rated 3.0 out of 5.0 by Garden Staff and service provided excellent! Elevator slow, AC cooling system not adequate to cool properly, old and outdated. Changed rooms, but not much difference.. Location wonderful. Parking a little on the high side.. August 25, 2014
Rated 5.0 out of 5.0 by Great location for business and all attractions. I have stayed at many IHG hotels in the last 15 years. The last two HI Express had a peculiar odor and the carpets need a shampoo. Otherwise their staff is comparable to other high end hotel chains and this hotel is fantastically located. Just make sure you are aware of the parking arrangements in Downtown Boston. If not for the two issues above which are easily rectified, this is a VERY good hotel. August 24, 2014
Rated 3.0 out of 5.0 by 房间太小 在波士顿中心城区的边边上,地铁比较近。有的Exective房间面积太小,打开来整理箱子都有困难。有微波炉。早餐以牛奶面包为主,有肉有蛋各一种。 August 20, 2014
Rated 2.0 out of 5.0 by Loud rooms Rom was loud from hallway noises as well as traffic outside of the room. parking is 5 blocks down the street. August 20, 2014
Rated 4.0 out of 5.0 by Not bad This hotel is in a great location. For that reason I'm sure, it was much more expensive than most HIE I've stayed at. The first room I was given had a bad odor but the staff upgraded me quickly to a better room when I told them, so that was not really a problem. When I was checking out, the valet could not find my car for over 40 minutes. As a result, I left later than I planned and was stuck in traffic for over an hour leaving the city. This basically negated the convenience factor assumed by the location. Assuming this was not a regular occurrence, this is still a good place to stay if you're visiting the city or going to a game at the garden. August 20, 2014
Rated 5.0 out of 5.0 by Hotel staff was excellent. The whole entire hotel staff was excellent and went out of their way for everything that was asked of them and wasn't asked of them. August 18, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. Very close to the subway station. It's convenient. August 18, 2014
Rated 5.0 out of 5.0 by Friendly, helpful staff, convenient location. Had a very good experience at this property! The front desk staff were great- friendly, helpful August 11, 2014
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