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Rated 4.0 out of 5 by 248 reviewers.
Rated 4.0 out of 5.0 by Boston Garden We had an enjoyable visit and the location of the hotel was excellent. We would return October 27, 2014
Rated 2.0 out of 5.0 by Noise The noise level on the street. Two of the three nights/afternoons we were at the property, there was a man outside playing drums on the street. Needless to say, it was loud. The room itself was clean but the hallways and entrance left a lot to be desired. October 26, 2014
Rated 5.0 out of 5.0 by Superb staff, excellent location The hotel does not look like much from the outside, but it is an excellent place to stay and a good value. Staff at reception was always friendly, caring and professional. Room was spotless, just needs curtains across the windows in addition to the shade to block out the bright street lights. Easy walk to North Station and 10 min walk to Quincy Mkt or North End. Tour trolley pickup across the street from hotel. Noise level not bad for a mid-city setting, even with the Garden across the street (although there was no hockey game while we were there). October 23, 2014
Rated 1.0 out of 5.0 by Close to the Garden, Everything Else = Fail Big IHG fan, so always want the brand family to do well, but this stay was a total disappointment. Dingy, outdated, cramped, musty room that was billed (and priced) as a suite comfortably accommodating 5. And the all-night street noise ranged from irritating to intimidating (drunks hollering and fighting after three in the morning). Of course, the hotel can't help the neighborhood it's in, but you can help where you choose to stay. After years of unflagging boosterism it pains me to write: Choose elsewhere. The staff was unfailingly friendly and polite, but working with such limited resources, there was little they could do to make staying at their hotel remotely enjoyable. October 22, 2014
Rated 4.0 out of 5.0 by Comfortable room, but loud location The room was great, with more than enough room for two, a great bed and pillows, and nice bathroom, plus amenities such as a hair dryer and WIFI. But our room was near The Garden, so there was constant noise all night. Ask for a room away from this area if you'd like to sleep before 2AM. October 22, 2014
Rated 4.0 out of 5.0 by Great staff, but awfully pricey The staff, especially Lakeeva the concierge were fantastic. Solved any problems or requests quickly. Area a bit spooky at night, but great location to airport, Garden and North Station. They jacked the price for the weekend is only complaint. October 22, 2014
Rated 3.0 out of 5.0 by a getaway with friends Not ever again, we will stay further away in a hotel with a few amenities. October 21, 2014
Rated 2.0 out of 5.0 by Dark, dingy and hot Our suite was dark, dingy, had one tiny window (which opened onto the hotel our conditioning unit. Decor was poor e.g. holes in carpet. The air conditioning in the room was noisy but did not actually cool the room down. It was not what we had been promised on booking i.e. a separate bedroom and sitting area. The whole hotel is dated and looks worn. The saving grace was the staff who were, without exception, friendly, as helpful and possible and considerate. Special mention to Lakeefa, who went out of her way to ensure one of our party was able to eat breakfast as the standard provision contained no gluten free options and she went out and obtained and put to one side food each morning for this person. October 21, 2014
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