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Rated 4.1 out of 5 by 392 reviewers.
Rated 5.0 out of 5.0 by Terrific location and great service This hotel is an ideal location to explore Boston. Minutes from the train station and easy walking distance to Boston attractions (Back Bay, north End etc). Add that to the friendly staff this again would be the hotel I would choose. May 31, 2015
Rated 3.0 out of 5.0 by good service at this hotel I am impressed with the staff's attitude they were friendly, helpful and proactive the downside is that the hotel looks a little dated but overall, it was what I had expected of a Holiday Inn Express hotel. May 28, 2015
Rated 5.0 out of 5.0 by Exceptional service Exceptional customer service from the moment I walked in. Clean room and super comfy bed. The location is fantastic as it is a block from subway. Would definitely stay again. May 28, 2015
Rated 5.0 out of 5.0 by Clean room and friendly staff We have stayed at a lot of Holiday Inn Express places and this one in Boston is one of our favorites. The staff is so friendly that you feel like you are coming home. We have stayed at this particular place a few times now and have recognized the same staff from a few years ago! May 26, 2015
Rated 5.0 out of 5.0 by Good location The standards one would expect from a HIE were very evident. We stayed there because they were close to the North Station Amtrak. Many places to eat and drink were just around the corner from the hotel. All though very pricey for a Holiday Inn Express it was the location that was the reason. Boston Garden, Amtrak and local commuter rail was just across the street. So we saved on cab fare and distance. Room was clean, quiet , comfortable and looked to be in a safe area. May 25, 2015
Rated 5.0 out of 5.0 by Everything we needed The hotel had everything we needed for good value. May 22, 2015
Rated 3.0 out of 5.0 by Boston stay The central location to my meetings was a good point. But the guest room was very worn and in need of a full renovation. I found cracked grout in shower, poorly wallpapered bathroom, grimy base boards and although an office chair was desk or surface on which to work with a laptop. The outlet above the counter was not a GFCI outlet and thus doesn't meet the US electric code. Other outlets in the room were loosely fitted. Closet door runs were dirty, old and a bit rusty. The staff however, was very friendly and kudos for that at least. May 22, 2015
Rated 5.0 out of 5.0 by Great staff/good room Enjoyed stay at HIE for graduation weekend. Staff were friendly, helpful, and competent. Had a smoke alarm issue in an adjacent room, reported it, and maintenance staff were fixing the issue within five minutes (late at nite). Impressive. Rooms and facilities were clean, well-lit, and safe. Very satisfied with this HIE. May 20, 2015
  • 2015-06-02T12:33:06.236-05:00
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