Rated 4.3 out of 5 by 117
Rated 5.0 out of 5.0 by GoBills Great stay
I really love this hotel. Windows completely open, very quiet, incredible breakfast, walk to everything
December 1, 2013
Rated 5.0 out of 5.0 by danigirl Great staff
I had a great experience. I was especially surprised and impressed with the hospitality of the staff. Everyone at the front desk was accommodating and valet, a gentleman named Muli, went above and beyond.
December 1, 2013
Rated 5.0 out of 5.0 by Lchas13 Excellent Staff and Clean Room
The staff was by far, the most attentive, knowledgeable and pleasant group of people we have dealt with when staying in a hotel. The room itself, was clean and spacious. We would highly recommend this hotel to others.
November 30, 2013
Rated 5.0 out of 5.0 by Golf1 outstanding service from the staff
The hotel was on the older side but very clean and plenty of room. had a view of TD garden so it is a great place if events are going on there. Traffic is tough getting in and out as well as parking cost is a consideration on top of the room price. "However, the staff there was one of the nicest I have met and they were responsive to all questions and requests I had." Definitely would stay there again especially if staying downtown minus a car if it is not needed. Great location with restaurants and shopping close by. Again, I travel a great deal and I have to compliment the group I checked in with the night I was there on 11/19/2013 once more.
November 23, 2013
Rated 5.0 out of 5.0 by cantfindanickname Great Experience, fantastic staff
Highly recommend staying here when visiting Boston. Great location, walking distance to Quincy Market, T station, etc. Staff was fantastic. Very helpful, made us feel very welcome. Clean, comfortable room.
November 21, 2013
Rated 1.0 out of 5.0 by Disappointed10000 Terrible
Me and my friends stayed here to go to the Kanye West concert. Worst experience. They never cleaned the room once. We even asked for some towels and no one came to the room with them. As a matter of fact, the only time they came to the room was to accuse us of smoking in the room which we were not and charged us a fee. We asked about a fee for early check-out and we were greeted with I don't know go ask the front desk. We had a great time in Boston and plan on returning, just not to his hotel.
November 20, 2013
Rated 5.0 out of 5.0 by Skyeasy the hotel overall
Am very pleased with the service from your staff. Everything was great. Only one problem. The tv on room 408 if two people are watching the person on the left could not see it
Had to move dresser. Other than a great place and wonderful location.be
November 18, 2013
Rated 3.0 out of 5.0 by DownUnderDawg Great location, but difficult to rest.
The location of this holiday inn is why we chose it, right in the downtown area within walking distance to historical Boston. From that respect, we really liked the location and did a lot of walking. The down side is that the hotel is right next door to The Garden and bars, and they had concerts/events during our stay.which made it very noisy on the street. We were on the top floor (5th floor) and the noise was still tremendous. It does slow down as the night progresses, but if you have any plans of getting to bed early and getting sleep, it could be compromised. We could also hear water/pipes really loud when other rooms were taking showers in the morning, much more so than is usual for a hotel. Otherwise it was a pretty typical Holiday Inn. Oh...and almost forgot, there is a $39 a day Valet charge. Not sure if that is advertised or not, but I didnt see it. Nowhere else to park, so you pretty much have to pay that amount. I used my points to avoid having to spend much out of pocket , and then to have to fork out $39 a night on top was unexpected.
November 15, 2013