Rated 4.2 out of 5 by 429
Rated 3.0 out of 5.0 by mmll27 Good attention, not so great location
Good service, great breakfast.
Very close to the Boston Garden, but area is not great to walk around at night.
July 24, 2015
Rated 3.0 out of 5.0 by DGlacier137! Great for TD Garden Event
As the title suggests...this is a VERY convenient hotel if you are attending an event at TD Garden. I used this hotel while attending an event at Fenway Park as the most affordable in Boston within the IHG choices, using my IHG points. Boston is a small city that is not hard to get around through different affordable transit options (T, Cabs, Uber), a cab ride to Fenway was only $12 and cabs sit right outside TD Garden routinely. The fact that the hotel was on the opposite side of the city from the event I was attending was not a concern. That said, the area is a bit dicey and Friend St has more of an "alley" feel. Growing up in NYC I never felt uncomfortable or unsafe, but my wife & kids, having not grown up in a city, didn't always share my level of comfort with the surrounding area. I am sure during a period when an event is actually taking place at TD Garden, the environment has a different feel.
That said, staying at many Holiday Inn Express locations I have learned that they are not all created equal. Some are great, some aren't. This one was average. It was clean, staff was friendly, beds were horrible. We had an executive double and the beds were smaller than usual & not comfortable. Breakfast choices were very limited in comparison to other Holiday Inn Express locations where I have stayed.
July 22, 2015
Rated 5.0 out of 5.0 by BobRB Boston HI express
Convenient, comfortable, staff extremely helpful, nothing too much trouble
July 21, 2015
Rated 5.0 out of 5.0 by Charsite Staying on Business
I stayed at the hotel during a business trip to Boston. At first I was somewhat disappointed with the appearance of the exterior and the lobby, and the size of the room. However, the cordiality and helpfulness of the staff more than compensated for this. The staff was extremely friendly and provided good advice on restaurants and how to get around that section of the city.
July 20, 2015
Rated 4.0 out of 5.0 by MotownTraveler29 Boston is expensive
Above my initial expectations for a Holiday Inn Express. The rate was expensive, but not out of bounds for the area. The room was recently remodeled and actually quite nice. I would stay here again, but not as a first choice.
July 20, 2015
Rated 5.0 out of 5.0 by Russell1957 great for Garden events
great location for events and sightseeing. across the street from TD Garden. close to North End and waterfront. Old building, but nice renovated. Street is not the best.
July 20, 2015
Rated 4.0 out of 5.0 by Rickko Excellent Staff
Front desk staff was caring and friendly. Rooms could use a little updating.
July 18, 2015
Rated 5.0 out of 5.0 by PlatinumMember222 Another great stay at HIE Boston Garden
Decided to spend the 4th of July in Boston for the fireworks. This hotel is located great for exploring all of Boston. This was my first return stay at this hotel since the renovation completions and WOW is all I can say. The hotel is clean and well appointed. Most importantly, the staff here is top notch. Some of the most friendliest and helpful in the industry. Shawna greeted us at check in and made us feel welcome through out our stay. Antonia kept our plates full each morning with a wonderful breakfast. Valet parking was quick and easy. I would definitely recommend this hotel to others.
July 16, 2015