English
Boston
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 1-617-2883030
Hotel Fax: 1-617-2656543
Hotel Fax: 1-617-2656543
Rated 4.5 out of 5 by 36
reviewers.
Rated 4.0 out of 5.0 by gasblender Friendly staff and good location
This was my second stay at this HIE. The staff is always friendly and helpful. It's located near a mall and just a short walk to the T.
You get good value for your money at this Boston Hotel.
May 11, 2013
Rated 5.0 out of 5.0 by smilly great place to stay
Everyone from the great desk staff to the general manager were very helpful from check in to airport shuttle. The room was super clean and comfortable. The shuttle drivers were on time both ways making the whole experinence just great. Highly recommend.
May 5, 2013
Rated 1.0 out of 5.0 by adrover Very Tired Property, NOT up to Holiday inn standards
HIE Management MUST go to his property and do a 100% review of its Franchise agreement !!!
April 24, 2013
Rated 5.0 out of 5.0 by dhc9999 Very satisfied
We were very pleased with our stay at the HIE in Boston. The staff was very professional and the room cleaning staff was the best I have ever seen.
Shuttle service was big money saver and friendly.
Great breakfast too.
April 19, 2013
Rated 5.0 out of 5.0 by toddb a good place to stay, close to the subway
it was an easy walk to the subway station, and only a couple stops into downtown. staff was friendly. close to several restaurants and a grocery store.
good luck getting here by car. the hotel is at the other end of a one way street that gps units don't seem to know about. many guests, including ourselves, had a very difficult time accessing the property.
April 5, 2013
Rated 5.0 out of 5.0 by Cynandger Spacious rooms and top notch staff
Great stay. Comfy bed! Very helpful staff! Best stay so far a a holiday inn!
April 5, 2013
Rated 2.0 out of 5.0 by WanderingFamily Great front desk staff and location, but dirty breakfast area, no pool, and dated.
The front desk staff was always extremely helpful and went above and beyond to make us feel at home. The location was very convenient to the local T station which reaches all over Boston.
However, the breakfast area was so busy and crowded it was difficult to find a table to eat at. The staff worked hard to keep up, but the breakfast area always had food on the floor, tables needed wiped down, and the food was always needed restocked. Bits of trash, sugar bits, and coffee creamer drips were neglected to be wiped up and the supplies were disheveled.
The rooms were fine, but very dated. In fact the door in the bathroom was rotted thru on the bathroom side from water spray from the shower. The carpet was slightly musty, and when we used the heater in the room it blew a musty smell as well. I pulled the bedside table out a bit to plug in a charger and it was clear the area behind had not been cleaned for awhile.
It was my own oversight, but we were extremely disappointed that this hotel did not have a pool. Everywhere else we went as Priority Club members we were met with free water bottles, mints, and our choice of free snacks. Not so here.
Bottom line: The staff were helpful and tried hard, but the hotel needs renovating. We could have stayed "next door" at a newer hotel for the same price and they had a pool.
April 4, 2013
Rated 4.0 out of 5.0 by Castryon Good Central Place
Good central place for PAX East. shopping center right behind with a couple of decent places to eat.
Only true negative thing I would have to say is that as a big traveler, I'm a Platinum Elite with this hotel chain, but it was never acknowledged or was thanked for being a platinum member.
This may seem superficial, but acknowledging people who continually use your hotel chain is a courteous thing to do and it shows that your business to continually appreciated.
March 30, 2013
