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Rated 4.2 out of 5 by 175 reviewers.
Rated 5.0 out of 5.0 by Holiday Inn Express Boston Excellent stay, staff very helpful, with nothing a problem to assist and very knowledgable.room a good size with plentiful tea and coffee available. would definately reccomend and stay there again July 19, 2014
Rated 4.0 out of 5.0 by Courteous staff The hotel was clean and the staff was courteous. The meeting room was comfortable and the catered food was good. The location was convenient to the interstate and It is only about two blocks from a subway station. July 18, 2014
Rated 5.0 out of 5.0 by Staff Your front desk lady ( Carol ) was just excellent Answering all our question for our first stay In Boston again she was great July 16, 2014
Rated 4.0 out of 5.0 by Great location and wonderful staff This Holiday Inn express will get my business anytime I'm in Boston.The location is great, easy access to all areas of Boston without the high prices. The airport shuttle is quick and reliable, and its an easy walk to the T. The breakfast is hot and fresh, and the staff keeps the coffee and food available throughout the meal time. My only complaint is that the mattress was too soft. July 15, 2014
Rated 5.0 out of 5.0 by Boston Blast The front desk was very helpful with any issues we had , or questions on how to get around the Boston area. Told us great places to eat and places to visit that we were interested in seeing. July 9, 2014
Rated 5.0 out of 5.0 by Comfortable and friendly staff. We stayed here for a few days. I was happy to be upgraded to a king-sized room upon my request. Since I'm a Priority Club member, I thought the upgrade would've been offered to me without asking. The GOOD: - Hotel close to the subway. Only have to walk a few blocks. Area a bit rough but not bad. - Also, hotel next door to Marriott and close to a Target and other merchants should you need to buy a few things or grab a quick bite. - Hotel is a clean hotel overall. Room was big enough with 2 TVs and a kitchenette w/coffee maker and fridge and microwave. - Staff was very friendly and welcoming. Most of them wen out of their way to make my stay very pleasant. Management appears to care about the guests here. - Breakfast was really good. They had a variety of cold and hot items to choose from with excellent coffee. The BAD: - Shuttle drivers could use a customer service training. It appears they don't follow the same friendly, welcoming rule that the rest of the hotel follows. - TVs in my room had poor reception. This was inconvenient since World Cup was going on. Coincidentally in the breakfast room there was a TV with very good reception. It appeared to have a different signal. Not good. July 8, 2014
Rated 5.0 out of 5.0 by Great rooms Rooms were neat clean and offered a selection of firm or soft pillows. Coffee available in room. Complimentary bottled water. Clean lobby and breakfast area. July 7, 2014
Rated 5.0 out of 5.0 by I enjoyed my stay at this hotel. I really loved my stay at this hotel. The good: - Everyone I dealt with in this hotel was friendly and welcoming. Very different than some of the Holiday Inn Express I've stayed in. - Breakfast was really good. Everyday, they offered enough items both cold and hot items. I loved the coffee. It was nice and strong. - Hotel close to the subway within walking distance. The Bad: - Shuttle drivers don't follow the same ( GUEST WELCOMING) rule as the regular hotel staff. They could use some training on how to be friendly and helpful to the guests with the luggage and directions. - TV in my room had bad reception on every channel. I had to go downstairs in their breakfast room to see the World Cup where the TV reception signal was coming in just fine. Not sure why not the same in my room. July 7, 2014
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