Rated 4.5 out of 5 by 186
Rated 5.0 out of 5.0 by Valley Drive excellent helpful staff
great hotel, helpful staff and love the evening chocolate chips cookies. Breakfast selection can be improved, limit selection just like any Holiday Inn Express. Location is good, close to shopping mall with Fred Meyer just up the street and some fast food restaurants near by, easy access to I5
October 1, 2015
Rated 5.0 out of 5.0 by Bowdren Comfortable bed, great service
Always love staying at a Holiday Inn Express, They are always clean and the beds are so comfortable! The staff is always friendly!
September 26, 2015
Rated 4.0 out of 5.0 by bmuz Great location
We were able to stay in a suite and it was very comfortable, quiet, and clean. Access to Freeway and other main thoroughfares was excellent.
September 25, 2015
Rated 4.0 out of 5.0 by mcgyver2 Quiet, Comfortable Stay
We made our annual trip to Seattle and we always try to find a HI Express to stay at. The Bothell location did not disappoint. It was a nice quiet location, and our room was exceptionally clean and very well appointed. We liked the close proximity to both I-5 and 405 as we wanted to travel in both directions. We highly recommend this facility.
September 23, 2015
Rated 2.0 out of 5.0 by Suzie12111 Clean but disappointed in the customer service
The staff seemed preoccupied with other activities. There were no linens provided for the hide-a-bed in our room. When I tried to obtain some, I had to explain the issue several times to the desk attendant who eventually gave me king sized linens and a comforter so that I could make the bed. The check out procedure was silly. There was no one at the desk and just a pile of key cards laying on top of the counter that could have been grabbed by anyone passing by.
September 15, 2015
Rated 5.0 out of 5.0 by gocougars nice place
everything was as expected. Clean, fresh, friendly, nice room, well presented breakfast.
September 10, 2015
Rated 5.0 out of 5.0 by DPFree Great Stay
Was well taken care of by service and staff members. Great, comfortable stay!
September 8, 2015
Rated 2.0 out of 5.0 by Traveller_11 Woken early by housekeeping
Woken early at 8.10am on a Sunday which was the day we checked out. Housekeeping went from door to door waking everyone on the whole floor. None of us were very happy! Front desk staff apologised but did not offer to give feedback to the housekeeping staff to avoid doing this. Room was comfortable enough if a little worn. Rates are high considering it's a pretty average hotel. On the plus side beds and pillows were comfortable.
September 1, 2015