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Rated 4.2 out of 5 by 99 reviewers.
Rated 4.0 out of 5.0 by convienient location. Friendly staff No problems staying here. Would stay again! Location provides close proximity to restaurants and parking is ample August 16, 2014
Rated 4.0 out of 5.0 by comfortable room More coffee in the room is preferred, sometimes I don't feel like going down to the lobby. sometimes too many kids August 13, 2014
Rated 3.0 out of 5.0 by Horrible Customer Service Worst check-in experience ever at any Holiday Inn Express. Arrived at 3 pm (hotel scheduled check in time) and was told our room was not ready and could we come back in 30 minutes or so. We were near a mall so we went shopping for about 45 minutes and then came back. Walked back in and now a new staff member was at the desk. Relayed to him what we'd been told, he had no idea so had to wait for him to have someone check the status of our room. They reported back to him it hadn't even been started on. He did some checking and finally about 4:15 he gave us another room. When I asked for military discount he "We don't honor that discount here". I said isn't that a chain-wide discount and he said "Don't know, we don't do it here". Holiday Inn Express is normally 5 stars, just stay away from Kankakee! August 13, 2014
Rated 5.0 out of 5.0 by All is well at Holiday Inn in Bradley.Go Bears! nice room,clean & ready.Great front desk.enjoyed breakfast offerings. Would definitely stay again August 8, 2014
Rated 5.0 out of 5.0 by Amazing Staff I called last minute to get a room, on what seemed to be the busiest weekend ever and, I was immediately well taken care of! Lacey, the young woman at the front desk was more than helpful and took time to help meet my needs. When I arrived at the hotel I was greeted and felt welcomed! I will be back soon and look forward to seeing Lacey again! I have stayed in many hotels and never have I had such a great experience I will be recommending your site to my family and friends. August 6, 2014
Rated 5.0 out of 5.0 by Family reunion It was a wonderful afterhours meeting place.Time to visit in lobby with family members staying there.Easy access to motel and activity destinations.Very friendly staff and helpful too..Room was nice and a quiet place to rest in.. July 30, 2014
Rated 5.0 out of 5.0 by Comfortable bed and nice room The staff was helpful and friendly. The room was clean and comfortable. The bed was really comfortable. My only compliant is that there are never enough accessible outlets for electronic device; i.e. I-pad, commuter, cell phone, sometimes multiple phones. July 29, 2014
Rated 4.0 out of 5.0 by comfortable bed and good breakfast the bed was comfortable, we had two double beds and the comforter could have been a little wider. I love all the breakfast choices. July 20, 2014
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