Rated 4.2 out of 5 by 88
Rated 4.0 out of 5.0 by Gongon Comfortable bed, great food, but gosh....
Overall experience was good. Was not greeted as a priority club member and I had to ask to be sure they had my number. The problem was at check in, after confirming the request for non smoking room, we get in the room and WHAM...the smell was awful from tobacco smoke! We went back to the front desk and the clerk's attitude was, "No big deal. We just turn on the ionizer machine and everything is fine." Well, NO!! For a cancer survivor and allergies to smoke, it is NOT FINE, and the carpet needs cleaning and the drapes...and so did my hair and coat!! Eventually, we were given another room, but the other room we had reserved got sent to another property as they were overbooked for the night. The food was very, very good. Service was great. Bathroom was large and comfortable.
February 24, 2014
Rated 5.0 out of 5.0 by Elite2013 Comfortable and enjoyed the proximity to restaurants
Even though it was Friday night, it was very quiet. The beds were very comfortable. The pillows are very comfortable. I am ready to purchase them!
I thought the bathroom would be a full one. But the sink was separate from the shower and toilet area. That was different and a bit inconvenient. But it was ok.
February 4, 2014
Rated 5.0 out of 5.0 by AlanB5691 Nice, Nice and very Nice
Clean, new and great place to stay. The breakfast room is a little disjointed in two sections. The room was nice and clean and easy in and out.
February 2, 2014
Rated 3.0 out of 5.0 by Barb62 Bill
DID NOT LIKE BATH ROOM DIVIDED WHEN YOU OPEN DOOR , BEDS WERE BROKE SAGED IN MIDDLE VERRY BAD
January 9, 2014
Rated 4.0 out of 5.0 by green8 Mostly good
Excellent front desk assistance. The first room we were assigned had an overwhelming cleaning solution smell. We asked to be moved and were accommodated right away, and were also told that if the new room didn't work, he would be happy to move us again. We were very weary travellers and appreciated the service with a smile. The second room was smaller, but smell was gone. Beds also seemed smaller than usual. Excellent breakfast attendants. We have a child with allergies and always need help. The two women on duty the morning we were there were great. As for the rest of the property, what little we saw, everything looked clean and fresh.
January 3, 2014
Rated 5.0 out of 5.0 by pcdr2000 Great Place to Stay
This is one of the hotels we used to redeem our Priority Club points. Even though it was free, the room was very clean, Staff was friendly and inviting. The Breakfast Bar was above and beyond and the Cinamon Rolls are to die for! Thanks Bowling Green Family, you made us feel right at home!
December 19, 2013
Rated 5.0 out of 5.0 by Cookie28 Would Stay Here Again
Close access to Everything! Shopping, Food, Entertainment and Highway (I-65). The staff were great and sooooooo helpful, especially with suggestions for a great dining experience. We took their advice and we were not disappointed. Always ask the locals for their favorite dining spots (unless you're just crazy about the "chain" restuarants#. Complimentary breakfast was very good #pancakes, bacon, cheese omlets) - really do enjoy that being included. Room a little smaller than expected, but close and convenient to elevator/vending/ice. Only negative for me, bed a little soft, but OVERALL Experience was very good.
December 11, 2013
Rated 2.0 out of 5.0 by sandrajo66 On the Fence....
This is my second time staying at this property. It is my halfway point getting to my son's house in Florida. The first time was fine. This time I was with my parents. When we got up in the morning our shower didn't work. We got water out of the faucet but nothing out of the shower....when I voiced my comment to the front desk staff I got nowhere. The young man said the manager would be calling me, but no one did. So, 3 people left with no shower....not a huge deal, an inconvenience sure, but I felt someone should have gotten back to me in the name of good customer service. I know in my line of work, that is a must.
December 5, 2013