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Rated 4.5 out of 5 by 173 reviewers.
Rated 5.0 out of 5.0 by Great Place to stay This is our motel when in Bowling Green, KY. The best value for quality of stay. April 26, 2014
Rated 3.0 out of 5.0 by Not bad, not great We stopped here to visit the caves in the area - the hotel was clean and staff was friendly, breakfast was as to be expected. One big problem we had was the noise - the floors and walls seem to be paper thin, I don't think this is a fault of Holiday Inn, I think the builder is at fault - my 80# son walking on the floor would make a glass of water look like a TREX was coming - no insulation between walls and the floors seemed to move below your feet. When the upstairs neighbors checked in, it sounded like an earthquake. If you want an undisturbed night get the top floor on an end! This of course was one room so not sure on the others. Just my experience. April 24, 2014
Rated 5.0 out of 5.0 by Awesome! Good price and great service. I've stayed at this HI-Ex and it consistently provides great service. Thank you! April 21, 2014
Rated 5.0 out of 5.0 by Convenient location Friendly staff. Comfortable bed. Clean room. Good breakfast selection. April 18, 2014
Rated 5.0 out of 5.0 by Clean rooms, friendly staff and breakfast has many choices. Great value. Called last minute and made reservations while driving back from vacation. Reservation was easy. Checked in at hotel fast, got a nice clean room with also a clean modernized bathroom and beds were comfortable. Staff was friendly and breakfast was great and free! April 11, 2014
Rated 5.0 out of 5.0 by HI EXP Bowling Green The facility is still new and clean and the rooms are nice. What prompted me to comment was about the staff. Very helpful and professional. The guest dryer was not working. They let me use the commercial dryer they use for the motel bedding and towels. I guy came up to my room and got my laptop connected to the internet. The cleaning staff was cordial and engaging without beiing a bother. I travel a lot, I'm programed to accept the "what ever" attitude you typically get from motel staff, this experience at this motel was a breath of fresh air and appriciated. April 7, 2014
Rated 4.0 out of 5.0 by Just as it should be This property is exactly as a Holiday Inn Express should be. The Staff could be a little more chipper, but they all did their jobs well. The Housekeeping people we all very friendly and I stayed here again at the end of the week. March 30, 2014
Rated 5.0 out of 5.0 by Great Hotel When we checked in, i asked how old the property was. I was told two looked like two months. It was beautifully decorated, clean, quite, great bed and good breakfest. We will stop there again. Jeff and Nancy March 28, 2014
Rated 5.0 out of 5.0 by Very clean and comfortable stay! After traveling from Florida in mostly rainey conditions we finally got to the Hotel and found that all was better than normal and very much a nice clean and better than most places to spend an exhausting days drive in the weather. We were greeted and treated special! March 21, 2014
Rated 3.0 out of 5.0 by Average Average at best. No mention of Platinum status. Would not return. March 16, 2014
Rated 5.0 out of 5.0 by Great place to stay Second time in two years we've stayed here traveling home from Alabama. Ben, the front desk representative, did a great job checking us in, even though it was his third day on the job. He recommended a great restaurant, Chuy's , right across the road. We will certainly stay here again. March 12, 2014
Rated 5.0 out of 5.0 by Excellent Stop A very nice hotel. Excellent rooms and breakfast. Plenty of first class places to eat around this location. Sort of surprised that this location doesn't greet Priorty Club members at the desk. A very small thing but just different from other locations. All in all a great place to stay. March 11, 2014
Rated 5.0 out of 5.0 by Great stay! We recently had the pleasure of staying at the Bowling Green Holiday Inn Express. From the time we walked in the door until we left, all was well. Great service at the front desk. Even though there were two people behind me, the representative was as pleasant as could be. The room was very clean and a good size. Close to restaurants. Thank you! March 8, 2014
Rated 5.0 out of 5.0 by Outstanding service and cleanliness I travel often and stay at this hotel every time I am in the Bowling Green area. The employees are always friendly and efficient. I have stayed in other hotels in the area and this one is hands-down the best. The beds are comfortable and I can always count on a clean room. I would highly recommend this hotel. March 7, 2014
Rated 5.0 out of 5.0 by Great Motel This an excellent motel. The staff were very helpful. Very nice continental Breakfast. March 7, 2014
Rated 5.0 out of 5.0 by Very new and clean This looked like a brand new site. The room was very clean and comfortable. We only stayed one night but we enjoyed it. March 7, 2014
Rated 4.0 out of 5.0 by Location Great location. On the above aveage side. !!!!!!!!!!!!!!!!! March 6, 2014
Rated 4.0 out of 5.0 by Comfortable bed, great food, but gosh.... Overall experience was good. Was not greeted as a priority club member and I had to ask to be sure they had my number. The problem was at check in, after confirming the request for non smoking room, we get in the room and WHAM...the smell was awful from tobacco smoke! We went back to the front desk and the clerk's attitude was, "No big deal. We just turn on the ionizer machine and everything is fine." Well, NO!! For a cancer survivor and allergies to smoke, it is NOT FINE, and the carpet needs cleaning and the drapes...and so did my hair and coat!! Eventually, we were given another room, but the other room we had reserved got sent to another property as they were overbooked for the night. The food was very, very good. Service was great. Bathroom was large and comfortable. February 24, 2014
Rated 5.0 out of 5.0 by Comfortable and enjoyed the proximity to restaurants Even though it was Friday night, it was very quiet. The beds were very comfortable. The pillows are very comfortable. I am ready to purchase them! I thought the bathroom would be a full one. But the sink was separate from the shower and toilet area. That was different and a bit inconvenient. But it was ok. February 4, 2014
Rated 5.0 out of 5.0 by Nice, Nice and very Nice Clean, new and great place to stay. The breakfast room is a little disjointed in two sections. The room was nice and clean and easy in and out. February 2, 2014
Rated 4.0 out of 5.0 by Mostly good Excellent front desk assistance. The first room we were assigned had an overwhelming cleaning solution smell. We asked to be moved and were accommodated right away, and were also told that if the new room didn't work, he would be happy to move us again. We were very weary travellers and appreciated the service with a smile. The second room was smaller, but smell was gone. Beds also seemed smaller than usual. Excellent breakfast attendants. We have a child with allergies and always need help. The two women on duty the morning we were there were great. As for the rest of the property, what little we saw, everything looked clean and fresh. January 3, 2014
Rated 5.0 out of 5.0 by Great Place to Stay This is one of the hotels we used to redeem our Priority Club points. Even though it was free, the room was very clean, Staff was friendly and inviting. The Breakfast Bar was above and beyond and the Cinamon Rolls are to die for! Thanks Bowling Green Family, you made us feel right at home! December 19, 2013
Rated 5.0 out of 5.0 by Would Stay Here Again Close access to Everything! Shopping, Food, Entertainment and Highway (I-65). The staff were great and sooooooo helpful, especially with suggestions for a great dining experience. We took their advice and we were not disappointed. Always ask the locals for their favorite dining spots (unless you're just crazy about the "chain" restuarants#. Complimentary breakfast was very good #pancakes, bacon, cheese omlets) - really do enjoy that being included. Room a little smaller than expected, but close and convenient to elevator/vending/ice. Only negative for me, bed a little soft, but OVERALL Experience was very good. December 11, 2013
Rated 2.0 out of 5.0 by On the Fence.... This is my second time staying at this property. It is my halfway point getting to my son's house in Florida. The first time was fine. This time I was with my parents. When we got up in the morning our shower didn't work. We got water out of the faucet but nothing out of the shower....when I voiced my comment to the front desk staff I got nowhere. The young man said the manager would be calling me, but no one did. So, 3 people left with no shower....not a huge deal, an inconvenience sure, but I felt someone should have gotten back to me in the name of good customer service. I know in my line of work, that is a must. December 5, 2013
Rated 5.0 out of 5.0 by Great Service! One of the friendliest HIE around. Great staff - didn't even ask for an upgrade, just gave me the best they had! December 3, 2013
Rated 5.0 out of 5.0 by Service I would like to give special recognition to your desk staff. When we arrived that evening, the only rooms left when we inquired were smoking rooms. We were given the opportunity to check the room out before booking. We were too tired to go any farther and took the room. It did smell like smoke and that's the reason we only gave the room an average rating. The next morning when we checked out, I inadvertently left my back pack in the breakfast room and didn't even notice it until we received a phone call from the hotel front deck informing us. Fortunately, we were only about 30 miles down the road and could turn around and retrieve my back pack. We were so impressed that the personnel at the front desk figured out it was ours by finding our folio with all our cards in it. They found our priority club card, looked up our information, and called us. We are very thankful for your caring and capable staff. November 23, 2013
Rated 5.0 out of 5.0 by Very Satisfying Stay All in all a very good hotel. The only negative is the extremely loud bathroom exhaust fan. When this fan is running it makes enough noise that ear protection should be required. November 15, 2013
Rated 4.0 out of 5.0 by Friendly Staff Friendly staff and great location to restaurants, but the rooms were small for a Holiday Express and the breakfast was well below par. November 11, 2013
Rated 5.0 out of 5.0 by excellent hotel We had a pleasant stay in this friendly new hotel. Bowling Green is a neat quaint town. October 31, 2013
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