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Rated 4.6 out of 5 by 118 reviewers.
Rated 5.0 out of 5.0 by Comfort Very quiet room and the staff was very helpful. Close to I-75 - conveniently located, restaurants are nearby August 16, 2014
Rated 5.0 out of 5.0 by Great service and very clean facilities The staff at the Holiday Inn Bowling Green is amazing. They are very prompt and courteous and handle requests in a very professional manner. The facilities including the breakfast area, rooms, fitness center, pool area, and common areas were very clean and well maintained. August 12, 2014
Rated 5.0 out of 5.0 by Lovely H I Express property From start to finish, our stay was fantastic--friendly staff, wonderfully comfortable and clean room, delicious and varied free breakfast. This stay reminded me why I like the H I Express brand so much--consistent great value and quality. August 12, 2014
Rated 5.0 out of 5.0 by Just another perfect stay in Bowling Green Like my past experiences, it was a Great stay. Look forward to going back in a month or so. August 10, 2014
Rated 5.0 out of 5.0 by Travel Oasis After a long, long day, I was sure glad to check into this looks-like-new hotel. The next morning I was very rested and on my way with no hassles. Thank you Holiday Inn! July 31, 2014
Rated 5.0 out of 5.0 by Pet friend really helped Since your facility is pet friendly, you gave us a room on the first floor, right next to the exit door to take our pet outside. It was wonderful being so close to go in and out. It was quiet, very clean, very nice! We loved your beds! So comfortable and we rested well along with our pet! The staff was helpful since we had to book at the last moment...this happened with no problem and the front desk took care of every need we had. Thank you! We'll definitely recommend and use again! July 24, 2014
Rated 4.0 out of 5.0 by Great Stay! The stay was great! The rooms were comfortable and worked out for all! I do not recommend a swim! It was cold and tasted weird. July 24, 2014
Rated 4.0 out of 5.0 by Nice room We stayed in a suite. The air conditioning didn't work good. We had to turn it to 60 degrees in order to cool the suite. It was cool in the bedroom but the rest of the suite was warm. The WiFi kept going out. The room itself was nice and the bed was comfortable. The best breakfast I have had in a hotel. All the staff was nice. The next time I stay there I would just get a regular toom so I can have air conditioning work properly. July 23, 2014
Rated 5.0 out of 5.0 by Very comfortable room Staff was very pleasant every time I spoke with them. Any minor issues I had was immediately taken care. Sleep quality was not what I would like, but that was due to working an off shift. Housekeeping pretty much stayed away from my room until I went to work. Would definitely stay here again. Had to move because the company I am working for gets apartments for contract workers, otherwise I would still be there. July 18, 2014
Rated 5.0 out of 5.0 by Loved our stay We had the best guest service representative check us in on July 11, 2014! She was genuinely interested in our needs and she did a great job accommodating us. We discussed zoos and please tell her I'm sorry but the Cincinnati zoo is better than the Toledo zoo. The rooms were comfy and cozy and more importantly clean. The breakfast offered was also impressive. We will visit again next year! July 16, 2014
Rated 5.0 out of 5.0 by Nice & courteous We were very please with our stay. We stayed there 10 yrs ago &. Were so impressed with cleanliness & staff that when we decided to return to the area we decided to stay again & we were not disappointed. What a great breakfast! July 13, 2014
Rated 2.0 out of 5.0 by Nasty bed skirt The room appeared great - at first. But when I started looking around, I noticed this nasty dried gunk on the bed skirt. I immediately went down to the front desk. The clerk did move me, but I would have expected at least an upgraded room at this point. July 13, 2014
Rated 5.0 out of 5.0 by clean rooms comfortable beds needed more towels little later sunday breakf wonderful staff clean rooms comfortable beds needed more towels in rooms little later sunday breakfast would be nice July 6, 2014
Rated 5.0 out of 5.0 by Excellent service by staff associates Great service, your staff and check in and check out understand their job very well. My compliments to the management. Have stayed at this hotel before, and will definttely return again. July 5, 2014
Rated 5.0 out of 5.0 by Great place to stay Our stay at this Holiday Inn Express was so pleasant that we would like to find a reason to return for an even longer stay. It was easy to get to, clean and the staff were pleasant and helpful. It was such a good experience! June 26, 2014
Rated 5.0 out of 5.0 by Comfortable rooms and accommodating staff I am staying in this hotel several weeks a month for the last 18 months and I have not had one single incident where I was disappointed with the service at the desk, in the breakfast area or when making reservations. All the staff members take good care of the customers but there is one who in particular has shown that she is a very outgoing and friendly staff member. Good job Kelly. June 23, 2014
Rated 5.0 out of 5.0 by Great Service We had a slight problem at the beginning of our stay but the girls took care of us and all we can say is great things for your employees. Every aspect from breakfast, pool, exercise room and our hotel room was perfect. Thank you for an enjoyable stay. June 14, 2014
Rated 2.0 out of 5.0 by So gross When I arrived, there was hair and women's makeup all over the sheets and pillowcases. Clearly had not been changed prior to our arrival. When I requested new bedding, we were given the wrong size sheets for the bed two different times. We then changed our own sheets and bedding at 11PM since there was no housekeeping staff to do so. That would be a good excuse except there is no reason it shouldn't have been prior to our check in at the hotel? We also did not receive a comforter for our bed and had to share 1 small blanket despite talking to the manager several times about the bedding issue that night. We finally just gave up. In the manager's defense, she was apologetic for there not being any housekeeping staff to change our sheets and was clearly flustered by the situation. She did assist me with changing the sheets after our 3rd visit to the front desk for being given the wrong size sheets... June 10, 2014
Rated 5.0 out of 5.0 by Clean Room and great customer service Very pleased with comfort, clean room and customer service. I forgot my toothbrush and the front desk brought me one within two minutes of my call. June 9, 2014
Rated 5.0 out of 5.0 by Awesome place to stay while visiting student Will be staying here over the next 4 years while my daughter is in school here. June 9, 2014
Rated 4.0 out of 5.0 by Newer facility with only a few issues The great room is impressive! The tall ceilings, modern decor, and furnishings were very inviting. This appears to be a new facility. The location of the facility is good -- within 2 miles of any cuisine you could want. A manager's reception was offered one day a week -- on Wednesday, I think -- from ~6PM to 7PM. Breakfast was the standard Holiday Inn Express fare except that no raisin bran cereal was available. Wireless internet service was not usable. The wired (ethernet) access was acceptable. June 8, 2014
Rated 5.0 out of 5.0 by better than last time With most of the remodeling completed in the areas in which we were in contact with it was a pleasure to stay at this site. The help is most helpful and knowing of the area shops. June 4, 2014
Rated 1.0 out of 5.0 by condition of hotel the new renovation is lovely. The rooms are comfortable and inviting. June 2, 2014
Rated 4.0 out of 5.0 by Breakfast Run out of juice EVERY DAY WELL BEFORE CLOSING TIME.This is VERY BAD. When many young people are staying at the hotel, they MUST be reminded it is not a PLAYGROUND. Especially playing with elevators. May 29, 2014
Rated 5.0 out of 5.0 by Great facility and friendly staff. We had a wonderful time at your facility. It was well maintained and the staff were very helpful and professional. May 29, 2014
Rated 5.0 out of 5.0 by Great staff and very nice updates to facilities The staff has always been very accommodating and friendly. I do quite a bit traveling and haven't seen a better group of hotel personnel. This includes the management, front desk personnel, breakfast preparers, and cleaning staff. May 15, 2014
Rated 5.0 out of 5.0 by This remains my favorite business overnight experience. This bed is more comfortable than my own. The room is nicely appointed with a comfortable, well lighted working area. The breakfast options continue to evolve- tried the single serving oatmeal cups- outstanding! May 10, 2014
Rated 4.0 out of 5.0 by Tall beds, new and clean Everything was ok except the new beds in the renovated rooms were WAY too tall and both me and my husband are tall! Can't imagine how an average or small person would even get UP onto the bed... can't sit on the bed to put on your shoes or slippers... its too tall! Just a regular height bed would be better. April 28, 2014
Rated 5.0 out of 5.0 by Excellent Service Recently renovated property just off Interstate. All the staff were exceptional. Look forward to future stays. April 26, 2014
Rated 5.0 out of 5.0 by Best got better I had not stayed here since Feb. Every staff person took the opportunity to say 'WELCOME BACK'. Since I last stayed here, they have remodeled every room. Improvements include warmer wallpaper, larger TVs, and some new furniture. Breakfast additions included 'greek' yogurt. They've moved the coffee counter into the lobby area which seems to have lessened the crowds at it whether you're eating breakfast or checking out. April 20, 2014
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