Rated 3.7 out of 5 by 43
Rated 3.0 out of 5.0 by cantremembermynickname computer connection
better than last time still not adequate. Stop advertising WIFI if your rooms don't have a decent connection.
Otherwise as usual good stay. Nice hotel Nice staff. good beds. Fair breakfast.
October 21, 2013
Rated 5.0 out of 5.0 by slygirl clean comfortable room
we got there at shift change and we were not given a hello or be with you in a moment - after the girl leaving for the day explain some things to the girl coming in we than were addressed - so I was thinking great going to be a great visit here. yet was pleased by the rest of the staff - we were always smiled at or said hello by the cleaning staff - are room was very clean and comfortable - breakfast was good - overall good stay -
October 19, 2013
Rated 2.0 out of 5.0 by Syldrum Confortable but must check well
Bed was perfect, room clean but bathroom fan was unacceptably noisy, took my shower without light to keep it quiet. I had the room 401, wifi was good but internet by itself almost not working!
Bathroom sink was blocked. When I told that to the office they clearly doesn't seems to care, not even a "sorry sir". Breakfast was acceptable but not fancy. Overall, I was really desapointed and I hope for them I was just not lucky enough....
October 17, 2013
Rated 2.0 out of 5.0 by cantremembermynickname First time I've been disappointed
Regularly (3 times a year) stay for 3-4 days at this hotel. Always a great experience.. except this time. Really needed the advertised WIFI as had work to do. My room had NO WIFI. when spoke to front desk was advised by the young lady on how to obtain the signal. ( instructed on the use of my computer as if I do not know how to use it, somewhat insulting!) Of course the issue was not my equipment, so I went to front desk and obtained a cable for wired connection. The world isn't perfect so I am nothing if not flexible. When my connection speed was that of old fashioned dial up and I indicated it to the front desk, I received not much more than a blank stare.
The breakfast is usually better than satisfactory, has slipped a bit..
Another young lady at the counter did a fantastic job of recommending a place to eat and sought further feedback for herself. Good job!
If you advertise computer accessibility...you best have it. My work was delayed throughout my stay, as a result my ability to have downtime and relax was nonexistent.
October 1, 2013
Rated 4.0 out of 5.0 by Joker1 Nice place
I found this place to be very clean and easy to access, Parking lot was spacious and easy to maneuver in. I called in my reservation and all went very well on check in, despite my very early arrival.
Front desk personnel were very polite, friendly and professional. My room was very clean and well appointed. The internet was very unreliable and somewhat annoying, even with a direct connection. Apparently, they are working on improving it.
The complimentary breakfast was quite good. The room was nicely laid out and there was a good number of options. The only downside were the scrambled eggs, which were cold despite being in a covered tray.
September 23, 2013
Rated 3.0 out of 5.0 by Megan236849 Good rooms, poor service
I booked this room for my sister on the night of her wedding. I had requested a late check out for them in the morning and was told that would be no problem. The person at the greeters desk was not friendly when they arrived and in the morning they were called and told that they had to leave their room. They were told there is no such thing as a late check out. Very dissapointed with the service.
September 20, 2013
Rated 4.0 out of 5.0 by Happytraveler54 A lovely home away from home
Our three nights at the hotel were very comfortable. The room was well appointed and the bed was very spacious and inviting. It was everything we needed! We enjoyed the pool and whirlpool. The breakfast area was very pleasant and spacious. The selection of food was very acceptable - we would have enjoyed a little more fresh fruit and maybe no cheese in the eggs - but overall the selection for breakfast was better than other hotels we've stayed at.
Yes, I would recommend this hotel for sure, and will certainly stay there again when we are in the area.
September 11, 2013
Rated 5.0 out of 5.0 by ramjestr excellent hotel
Great stay, relaxing after working all day. Easy to go places.
September 4, 2013
Rated 5.0 out of 5.0 by stockdale Staff very helpful
When we arrived there were a couple of hiccups with our reservation. The staff was very pleasant and quick to meet our needs and address our concerns.
August 27, 2013
Rated 2.0 out of 5.0 by Madree Huge disappointment
We booked this hotel online for our recent trip trip to Bowmanville Zoo with four children. During check-in I asked for directions to the pool-one of the main reasons for our choice of this hotel. The young man at the desk told me it was along the hall but failed to mention that it was empty! We only discovered that when we had taken possession of the room. (He also told me that a rollaway cot was not possible but neglected to mention that the room came equipped with a pull down couch-we only discovered that by chance!) I went back to the desk to ask what was going on and was then informed by the Manager that there had been a problem that day and that the Health Inspector had instructed that it be emptied.
I pointed out that we were now dealing with four very disappointed children! She apologized and told us there was a pool at a centre somewhere in town but that it would cost money. She offered nothing further stating only that it was unavoidable. A pity that her attitude was so cavalier -an offer of a discount or some other consideration would have gone a long way to removing the bad taste.!
August 21, 2013
Rated 4.0 out of 5.0 by Eller Bed and service was very good
We are 10 persons and all was o.k. and we had great days in the hotel.
August 20, 2013
Rated 5.0 out of 5.0 by Fiddler1 Great service & comfortable commodities
I would recommend this property to anyone. It is probably the bst in town
August 19, 2013
Rated 5.0 out of 5.0 by SoccerCoach2 Great Experience/Value for your Hard Earned Money
Excellent location, great customer service, clean room and amenities. You can't ask for better. Definitely staying at the Clarington-Bowmanville Holiday Inn Express in the future.
August 16, 2013
Rated 4.0 out of 5.0 by Sly05 Lacrosse trip
My children really enjoyed the pool! The beds and pillows were awesome.
August 14, 2013
Rated 4.0 out of 5.0 by Pyrofytr Great staff and breakfast
The staff here is always helpful. They have a great list of local eatery's and the breakfast on site is great.
Be warned the WiFi is extremely slow and will not work in the rooms! I could not call the US using Skype. Had to be in the lobby or the hallway for the WiFi to sort of work. It's beyond slow!
July 27, 2013
Rated 4.0 out of 5.0 by Sarnia5 Very friendly staff,convenient travel location
All the amenities you ever could need or want! Chose the site for the access to the 401 as we were en route and it was perfect.
July 25, 2013
Rated 5.0 out of 5.0 Would stay again
Hotel was clean and conveniently located. The Bowmanville area is quite nice. The staff, particularly the individual who checked us in, were incredibly nice. At the time of our check in he was deluged with calls and requests and just kept on like a trooper. Really nice. Hotel is nice, staff gets a platinum star if there is such thing.
July 19, 2013
Rated 4.0 out of 5.0 by LacrosseFamily Excellent stay while on a busy schedule.
This hotel was a pleasant surprise. The only reason I did not rate the hotel as an overall Excellent Experience was due to the Hot Tub which was difficult to operate.
Otherwise, the staff were very kind and accommodating. The breakfast provided a reasonable amount of quality options, while making breakfast fun with the conveyor pancake system.
I would recommend this location to anyone in need of express lodging.
July 19, 2013
Rated 5.0 out of 5.0 by yellowbelly great welcome
We arrived late evening and were greeted in a very welcoming manner the room keys were ready and waiting. The rest of the stay was very good all staff continuing to be helpful and welcoming
July 12, 2013
Rated 5.0 out of 5.0 by lamont50 Excellent stay as usual
I stay at this hotel often and the staff and the stay where excellent. From the time I checked in till I checked out the service was top shelf. I look forward to my next stay.
June 16, 2013
Rated 4.0 out of 5.0 by Simlav67 Nice option to the holiday inn in Oshawa
I wanted to book a room at the HI in Oshawa. Unfortunatly they were booked. Found this place as an option. Well located off the highway. You have a good variaty of restaurants around or close to the hotel. As far as comparing it to another HI express, I would say the same or better. Keep up the good work.
June 14, 2013
Rated 5.0 out of 5.0 by Karing Great Place to Relax and Recharge
Stayed here for 3 days in late May for a weekend away to do some main street shopping in the nearby small towns. Stayed in a suite and the room was great. The bed was very comfortable and it was nice to have a fridge and microwave in the room. The housekeeping staff were excellent. Each day the room was clean, tidy and exceeded our expectations! Kudos to the housekeeping staff! The breakfast selection was good. While coffee and tea were available in the room, it would be nice to have coffee and tea available 24 hours a day in the dining room. As a tea drinker hot water from the unit in the dining room is superior to tea made from a coffee maker or microwave. Certainly a minor point that in no way affected our ability to enjoy a great stay. We would recommend this hotel to anyone looking for some time away to relax and recharge and we will stay here again. Thanks for the great stay and service :)
May 29, 2013
Rated 4.0 out of 5.0 by NCRich Staff above and beyond
While the lone desk clerk seemed totally overwhelmed at times, creating long waits for items, such as a network cable because the WiFi didn't work, the hotel manager and housekeeping went above and beyond when they mailed to me, in the states, all my shirts that I had left behind in a dresser drawer. She boxed them up, took them to the post office and mailed them to me. Things like that make me want to come back.
May 29, 2013
Rated 5.0 out of 5.0 by Kingstonite Great place to feel like home....
I travel all around the 401 corridor and it is always very comforting to come to Bowmanville Holiday Inn Express. It is one of the newer hotels in the corridor and the staff always go out of their way to make you feel at home when you stay.
I always look forward to my stays here. You should too.
April 16, 2013
Rated 4.0 out of 5.0 by OnTheRoadAgain25 Two issues, but otherwise a good choice
A comfortable, clean, convenient Holiday Inn Express, with pleasant front desk staff. The breakfast was good although the bread products (particularly the bagels) were stale.
Biggest problem however was a flaky, slow Internet connection which effectively prevented me from working in the hotel room, as the slowness of the connection and the frequent crashes prevented my VPN from working.
I tried both the wireless and used a Cat5 cable, with no success, and in conversation with other guests found that they also had issues, so it wasn't just me or my computer.
If they managed to get a consistent, stable high-speed internet, I would recommend this hotel, but not otherwise.
Thanks for the opportunity for feedback!
April 5, 2013
Rated 2.0 out of 5.0 by StephennD Unusuall Gaff
Normally this Hotel gets 4 or 5 stars. This time the sheets on one of the beds had a variety of fresh stains. I had to stay a lot of nights to earn enough Platnum Points for this stay. I told a few people at the front desk. Have not heard back about any rebate or other. This was not fun to discover.The people are usually Great
March 22, 2013
Rated 5.0 out of 5.0 by CraigPS Overall a Great Hotel
I just came back from staying 4 nights at this Holiday Inn Express. Overall it was a great hotel experience. The hotel and my room were very clean. The hotel was quiet for my whole stay. The staff were very pleasant to deal with. I did not use the pool or the gym, but I did take a peak, and they also seemed clean and in good working order. The breakfast area was very visually appealing and well laid out. The food was good, and the serving area was clean and tidy. The only small problem I had was with the WiFi (as noted in others reviews of this hotel). It was very slow in my room, and in speaking to others, they advised that their WiFi was slow as well. Nevertheless, next time I am in the area, I will be staying at this hotel for sure.
March 14, 2013
Rated 3.0 out of 5.0 by shill Great Hotel and amenities
Checked in for my son's birthday and loved the hotel. Had six people total for the night in a great suite. Experience broke down when another guest decided to take offence to the boys swimming in the pool with them, staying on the same floor with them etc. She was screaming, cursing and using threatening gestures. Staff at the hotel the first evening were totally unreasonable and took her side as she screamed loudest. These boys were nothing but respectful. This guest decided to continue her rant in the morning during breakfast in front of other guests. The staff working the morning shift saw how out of control this guest was and felt so bad for us that he opened the pool 15 minutes early so the boys could have a positve experience in the pool. Staff need to have sensitivity training and conflict management training. My son's birthday was almost ruined.
January 31, 2013
Rated 1.0 out of 5.0 by steve100000 Bring your own bath mat and internet service.
Bath tub was slippery and you will fall if you don't have a bath mat.
Internet is sooooo slow. If you are here on business and need the internet, try somewhere else.
January 23, 2013
Rated 4.0 out of 5.0 by tommac50 Great Location - Comfortable Room
2 minutes from the 401, yet quiet and comfortable. Next time I'll stay on a lower floor (the elevator is a little slow), but the staff and the room were excellent!
January 23, 2013