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Rated 4.2 out of 5 by 141 reviewers.
Rated 5.0 out of 5.0 by When Needed... The Clarington-Bowmanville HI was there when we needed them. Called at 6:30 am to get a room after staying at another hotel which was totally not acceptable. My husband has Parkinson's and it was absolutely necessary to move him to more comfortable quarters. The hotel clerk was kind and considerate and had us checking in around 7 am. The staff for our 3 day stay were also kind and helpful. The room was clean, neat and up to date. Beds were very comfortable and easy to get in and out of. Everything about the hotel was top notch including the breakfast area and especially the food. Would recommend this establishment to everyone. November 8, 2014
Rated 4.0 out of 5.0 by great night sleep i was looking fro a room at 0:30 in the morning and i knew i could count on Holiday Inn Express for a quick check in and a good nights sleep. this stay did not disappoint. good breakfast - hot and cold. November 7, 2014
Rated 5.0 out of 5.0 by wonderful staff I had a great stay the staff right from housekeeping, front desk and the breakfast room were exceptional. Hailie (sp) went the extra mile for me when I got lost in the dark on my way back to the hotel. She gave me excellent directions w/ landmarks so I could find my way back. My check in was w/ Halile and she was very friendly & efficient. The breakfast room attendant was very friendly as well as helpful she paid attention to what her guests wanted the breakfast was very nicely presented. I took advantage of the express c/o so I didn't spend much time w/ the gentleman that was there in the morning of my departure but he was pleasant as well. I have been in hotel management for over 15 years, in the past 2 years I have changed my career however I always fall back to management mode when I stay in a hotel this was one of the best stays I have ever had and I thank you. November 7, 2014
Rated 4.0 out of 5.0 by Comfortable Rooms and Great Breakfast We enjoyed our stay at the Holiday Inn Express. The rooms were clean and the beds were comfortable. We enjoyed the full breakfast option. The staff was very accommodating to our team and allowed us to use the breakfast room for team dinners. However, we couldn't get WiFi connection in our room. We would have to sit in the hall to work on our computers. The bathroom was pleasant and was stocked with a great selection of hair products and cream. But the door did not latch. All in all, we had a great stay. November 5, 2014
Rated 4.0 out of 5.0 by My Stay with Holday Inn The stay at the hotel was very pleasant. I found the staff at the desk for check in and out were very polite. I would recommend this hotel to anyone that I know that was going iin that area, I would definitely tell them to have their breakfast at another restaurant. Not to be picky but I found that so many people in there grabbing at the eggs and ham.. grabbbing at the bread made me feel very uneasy about eating anything that wasn't wrapped. They had children there throwing food around it made for a very unpleasant atmosphere. That area was the only place that I found not up to the standard of the rest of the hotel... I think if they had a menu there would be less waste and better food... November 5, 2014
Rated 4.0 out of 5.0 by Nice stay Nice hotel, woman at the front desk was a bit tired at first, but very quickly warmed up and my wife and I had a nice interaction with her. Professional and quick. Rooms are nice and comfortable. November 3, 2014
Rated 5.0 out of 5.0 by Friendly staff and comfortable bed Very friendly and helpful staff at reception check-in The room was clean and the bed and pillows very comfortable. Considering the hotel appeared to be fully booked, we found it very quiet. Would definitely stay here again. November 3, 2014
Rated 4.0 out of 5.0 by Great hotel but breakfast could use improvement Breakfast is advertised to start at 6 but the hot food is slow to come out. Was told that everything else Is out for 6 but hot food is shortly after. Maybe I am confused but breakfast was advertised to start at 6am so I assumed all of the breakfast options would be ready. Needs improvement November 2, 2014
Rated 5.0 out of 5.0 by comfortable bed Great breakfast buffet We had a great stay at the Holiday Inn Express in Bowmanville. The room was quiet and sufficiently dark. Bed and pillows were very comfortable. Staff was efficient and speedy at check in and check out. Hot/cold buffet breakfast was included and was great especially the warmed cinnamon buns. October 29, 2014
Rated 5.0 out of 5.0 by Good clean hotel in Bowmanville I enjoyed my stay at this hotel. We were upgraded to a Jacuzzi suite and it was very spacious. The fireplace gave a relaxing ambiance. When we mentioned the high noise level on our floor to the front desk, we were immediately reassured that this would be dealt with and it was! The breakfast in the great room was very convenient and provided ample selection. The bed was comfy! This hotel is a little pricey given the location (I have paid less to stay in the heart of Toronto!) Not sure why the high price? Overall a very good stay. October 27, 2014
Rated 4.0 out of 5.0 by Good place to stay A good hotel to stay at on business. Fairly close to a shopping/dining area on Hwy 2. Staff is very courteous and helpful. October 27, 2014
Rated 4.0 out of 5.0 by Comfortable clean and quiet Stay was short, but was one of the best of the Express I have stayed in. October 24, 2014
Rated 5.0 out of 5.0 by Great Staff This is a great place to stay. When I am in the area this is the place I always stay. It is clean, comfortable and convenient for my business. The main reason for staying here is the staff who have always gone out of their way to make me feel welcomed. Yes it is definitely worth a try. October 24, 2014
Rated 3.0 out of 5.0 by tv and bed pillows not comfortable tv not favourable the friendlilnses of hotel at breakfast less then favourable - breakfast ok October 23, 2014
Rated 5.0 out of 5.0 by Comfortable beds and great pillows We were able to check in early for our stay, which was a bonus as we were arriving for a wedding at 3 p.m. The staff was very friendly and helpful. The rooms were clean and fresh. I had the best sleep of my life in a hotel room because of the comfy beds and plentiful pillows. The shower was awesome, as were the convenient microwave and coffee maker. Very pleased with our stay!! October 22, 2014
Rated 5.0 out of 5.0 by friday night stay Hotel is kind of out back in a new section of Bowmanville just off the 401 but not in a shadey part of town. Hotel is clean and the staff extremely helpful. Beds and pillows are top notch and even with all the kids there ( hockey tournament ??) we did not hear anything in the morning or during the night. Shower pressure was awesome and the bathroom was squeaky clean. Breakfast was more than adequate ... maybe could of had more selections of fruit but more than enough for what we needed. Over all a great place to stay. October 21, 2014
Rated 5.0 out of 5.0 by Would stay here again We stayed here for a wedding - booked four rooms. We would stay here again as it was clean, updated or new. The only thing, and this could happen anywhere, was that there was a girls hockey tournament in town, and the kids were running around and knocking on doors....but that was lack of parental control, not the hotel! October 21, 2014
Rated 5.0 out of 5.0 by nice hotel nice, clean modern hotel . I would stay here again. October 20, 2014
Rated 3.0 out of 5.0 by Good, but ... As indicated by the review above, my stay, aside from the lack of wifi in my 5th floor room, was a good one. As a business traveler, the inability to achieve a wifi Internet connection in my room will enter into my choice of hotels when I return to this area. October 13, 2014
Rated 5.0 out of 5.0 by Friendly check in staff, comfortable beds and great breakfast Overall the stay at this Holiday Inn Express was great. Would stay again and recommend to others as well. October 10, 2014
Rated 5.0 out of 5.0 by Room was ready The room was ready when we arrived at the hotel. Travelled 3.5 hours away and we got to relax before caught the shuttle to a wedding. October 8, 2014
Rated 5.0 out of 5.0 by Quiet, clean hotel and a reasonable price Always stay at this hotel when we are in the area visiting family. We find the air-conditioning/heating unit very noisy and difficult to set to a comfortable level of heat or cool air. The mattress is very hard and takes a day or two to adjust to it. The closet space is a joke. We have spoken to the front desk about this on numerous occasions. It appears that all the Holiday Inn Express hotels are the same. The designer must have assumed that all guests would be staying one night,one person only and travelling extremely light with very little clothing to be hung in a closet. October 8, 2014
Rated 5.0 out of 5.0 by Hotel stay There was nothing I didn't like about my stay at this hotel. My room was a great price and huge and the bed was very comfortable. The staff are very nice here. The variety of food for breakfast was better then any hotel I have ever stayed at. I will return to this hotel again and will be telling my friends and family to go here. October 8, 2014
Rated 4.0 out of 5.0 by hotel stay good clean and friendly the breakfast food was too salty October 7, 2014
Rated 5.0 out of 5.0 by Comfortable bed and cleanliness I was very impressed with the cleanliness of my room and specifically the bathroom.I also found the bed to be very comfortably and I appreciated the choice in pillows. September 29, 2014
Rated 5.0 out of 5.0 by Comfortable Bed We had a room with a king bed. It was very nice, but the one thing you should have in some rooms is a table and chairs. The desk is nice for business men, but for a couple sometimes a table is nice to read the paper, play cards or just sit there to have a drink together instead of one sitting at a desk and one on the chair or bed. September 23, 2014
Rated 5.0 out of 5.0 by Great Service (Haley) Excellent booking experience, I booked last minute for a week, she arranged everything no problem. She is always cheerful and ready to help. (Donna), always a smiling a face at the restaurant, which is important first thing in the morning. (Adelle) Remembered my name when I first came in; impressive as my last stay here was 3 months ago. Actually all the staff is extremely friendly and helpful, which is why I keep coming back. September 22, 2014
Rated 5.0 out of 5.0 by Clean and friendly Very clean hotel with entire staff being friendly and helpful September 21, 2014
Rated 3.0 out of 5.0 by NO POINTS Like the hotel and staff, but management is refusing to issue IHG rewards points stating that the IGH new policy does not issue for group rates. We have found that this is a hotel to hotel policy and we have been told by different hotel employees at different hotels that the points go to whomever books the rooms at a reduction in the amount of points they have to give... We do not seem have this issue at other properties with reward programs...Hopefully they will not change. September 18, 2014
Rated 5.0 out of 5.0 by very friendly and clean hotel Greeted right away and check in was easy. Room was ready and clean even though we were early. Hotel seemed full but was quiet.. Glad we made the choice. September 18, 2014
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