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Rated 4.6 out of 5 by 144 reviewers.
Rated 2.0 out of 5.0 by maintenance the pool was closed for maintenance which was a HUGE disappointment and one of the main reasons we chose this hotel August 22, 2014
Rated 3.0 out of 5.0 by We had fun! Our family staying in a suite while we were in town for a wedding. The suite was large enough to accommodate our group of 4 adults and one toddler. Our granddaughter toddler enjoyed the pool and outdoors. We were fine with the sofa sleeper as it was only for one night and I was thrilled to see that it was not made up. However the bedding package in the closet was not complete, we were short pillowcases. I would have preferred to have the extra bedding in a nice plastic zippered bag, not just a trash bag, gave a bad impression.. The room could have been cleaner, the mirrors were spotted and streaked, furniture had spots. Although the hotel is new and beautifully landscaped the sidewalk at the entrance needed to be cleaned, it had spills from a variety of food items. The staff was pleasant and professionally dressed. I used a Friend and Family Rate link, I wish I could have gotten PC Points our stay, but understand the program has limitations primarily pertaining to times when the rates are considerable lower. August 20, 2014
Rated 4.0 out of 5.0 by The hotel staff was eager to assist. The hotel was fine for sleeping and grabbing a quick breakfast, not necessarily a place to hang out during the day. It seemed all of the doors had to be slammed so if you were still asleep before 7am you wouldn't be for long. My door was very hard to close so I to slam it as I left early each morning. August 20, 2014
Rated 5.0 out of 5.0 by Great service Great service. We checked in early, and was given a room right away. It was ready and comfortable, and we were able to relax. The whole experience was more than we expected. No outside noise, and A/C ran quietly. Close to downtown, and not far from the shopping mall. Nice. August 16, 2014
Rated 5.0 out of 5.0 by Inviting hotel and warm, helpful staff. The layout of this hotel is exceptional and inviting. The staff was very helpful and accommodating. The breakfast had everything you could want and the menu varied daily as we were here five nights. The hallway carpets were being shampooed when we were there, but the carpet in the room we were in could have been cleaned. The overall cleanliness of this hotel was very good. August 15, 2014
Rated 5.0 out of 5.0 by Delighrtful Stay This HIE was a pleasure to spend the night. Staffers were very helpful and friendly. Greeted with smiles and pure concern for our well being while staying at this HIE. What a delight. August 14, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Not only is the hotel very clean, modern, and well-maintained, I cannot say enough about the front desk. I have stayed here on multiple occasions, and I just want to officially think the front desk for being so awesome at what they do. Honestly, they are the reason I keep coming back. From the warm welcome to the help with early check-in and last-minute room changes, you couldn't ask for 2 better ladies to work at the desk. They remember me every time I come to stay, and knows me by name, now that is a warm welcome. We share stories as if we were old friends. On this last visit, they able to check me in early as my flight came in, even after a sold-out night. The next night, They were able to move us to a bigger room as an extra guest decided to stay. If it wasn't for them, my entire trip would have been very difficult. I hope they read this review and know how much they are appreciated by me and my friends that always stay! August 13, 2014
Rated 4.0 out of 5.0 by Great Room, price was questionable I always enjoy my time at any Holiday Inn Express and it is my favorite brand. The staff were very helpful in retrieving some items that I left in the fridge after checkout. My only complaint is about the price: it was nearly double that of the same chain 8 miles away on the interstate. Some price hikes are understandable, but this was quite extreme. August 12, 2014
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