Rated 4.1 out of 5 by 113
Rated 3.0 out of 5.0 by Disappointed in Treatment Checking In
We will not stay at this location again. The desk clerk quoted a very high rate saying the "manager rate for tonight is $.... Even after being informed that we are Priority Club members and that the rate was much higher than we had paid at two different Holiday Inn Express locations on the prior two nights she still insisted that she could only lower it a small amount if I had an AARP card. It was not until I asked that she at least enter my Priority Club info that she said she would give us the rate we had previously been charged. Don't need to be made to feel like I was being done a huge favor for being charged a standard rate!!!
February 3, 2014
Rated 3.0 out of 5.0 by elkaholic Internet & food
Internet painfully slow [in our room]. The food that was supposed to be hot, e.g., scrambled eggs & sausage, never achieved luke warm status when we ate breakfast.
January 30, 2014
Rated 5.0 out of 5.0 by CSSTNR Great Service and a Comfortable Bed
Our recent visit to the HIE in Venice FL was very enjoyable and the staff ensured our comfort by being very attentive. Thank you HIE for the incentives provided to me as a Platinum rewards member. It's the small things that sets HIE apart from all the other hotel chains.
January 29, 2014
Rated 2.0 out of 5.0 by NiteOwl Bed was terrible
Normally I can sleep on a bed of nails - but this bed was the worst - our room 403 was very worn - carpets and ottoman were stained the lampshade was broken - the shower curtain was stained - housekeeping replaced it when we requested a clean one - the grout in the bathroom needed to be bleached - I would highly recommend replacing the mattresses- we checked out early.
Jennifer is wonderful. She is a great asset to you.
January 26, 2014
Rated 1.0 out of 5.0 by Crew32 horrible management
I made reservations 2 months in advance on Holiday Inn website. I confirmed my arrival 10 hours prior to arriving and informed them of an after midnight arrival. Upon arrival, my room had been given away, and I was forced to put 4 people in a single king. They were able to move me the next day, but that first night was horrible. In addition, they INCREASED my rate due to the king room that I never wanted. By the third day, my balance was showing a comp for the first night, and I was told my overall rate would be lower upon checkout. When I went to check out, my cost was AGAIN over the amount of the RESERVED rate.. The front desk person eventually adjusted the price, but it took 20 minutes even though the problems I had were clearly documented in the front desk "journal" That manager dropped the ball. She knew of the problems and did not adjust the rate as she should have. There is no way I should have been charged an increased rate when YOUR STAFF screwed up and gave away my room. First time at a holiday inn express and certainly my last.
December 31, 2013
Rated 2.0 out of 5.0 by leanme For the money. Think again!
This facility is under staffed apparently. No one was at the front desk when we arrived. We had to literally go looking for someone to check us in. The breakfast was the same way. Understaffed! Then to top it off there was no hot water to take a shower. My husband had to wait for a long time before he could take his and then it was only luke warm. Sorry but we will not be back.
December 30, 2013
Rated 5.0 out of 5.0 by Billnacho Great Time
The staff was wonderful, the hotel was very clean just like my room. The housekeeper Candara was very through and nice
December 30, 2013
Rated 5.0 out of 5.0 by NinaBelle Friendly staff
Stayed during Christmas while visiting family. Room was clean. Bed comfortable. Price was great. I left my IPad charger and called the hotel. They had it ready for me to pick up.
December 29, 2013
Rated 5.0 out of 5.0 by rbutc62 wonderful people
Very nice personnel. They offered us snacks and also diet coke. I have never been offered 2 snacks and diet coke at the counter.
December 21, 2013
Rated 5.0 out of 5.0 by Dvoth Nice place to stay
Everything was very good. I would recommend this to anyone traveling for business or with friends/family.
December 10, 2013
Rated 4.0 out of 5.0 by JOSE56 ANOTHER GOOD STAY
BRIDGET IS DOING A GREAT JOB MANAGING THE PLACE. THE STAFF IS ALWAYS GREAT. SAW 3 NEW TEAM MEMBERS THIS TRIP. HOPE THEY DO AS WELL .
December 9, 2013
Rated 3.0 out of 5.0 by outofbounds Pets everywhere
Although I am not against people having pets, they do cause some amount of disturbance now and then. Unfortunately one of the days a pup was barking constantly, maybe the owners left it in the room alone. This particular hotel was extremely pet friendly.
If someone has a fear of dogs, this is not a comfortable place to stay.
Room was clean and tidy. Many restaurant choices close by and fuel stations. A small problem was with the ironing board in my room which was wrinkled, i.e the board cover was not flat.
Overall an average experience.
November 18, 2013
Rated 5.0 out of 5.0 by beallsshopper Fantastic stay
Holiday Inn Express in Venice was a great choice and I would recommend it to all my friends that are traveling to that area of Florida.
The staff went out of their way to make our stay enjoyable!
November 14, 2013
Rated 4.0 out of 5.0 by sadw comfortable
Comfortable place, nice shower, good breakfast, pillows ...eh
Parking poor...spots are SKINNY and lacking...if you arrive after 9pm you may have to park across the street in an empty parking lot. I almost did after circling the lot twice and then someone pulled out. Actually didn't circle, when there wasn't a spot down one row I had to back out of it because there was no let out!
November 13, 2013
Rated 4.0 out of 5.0 by Smith02 Good stay at a reasonable price
I stayed at the Venice Holiday Inn Express for 4 nights early in Nov 2013. The room was comfortable and clean. The staff was friendly and professional. For the cost, this is a good place to stay. I would have no issue staying there again. I really only have two complaints. First, there isn't enough room in the parking lot. Three of the four nights I was there, it was full and you had to park in a non-lit lot across the street. Secondly, and this is true of most hotels these days, is that the in room Wi-Fi is almost useless. I ran several tests while I was there, at different times of the day, and the average download speed was 800 kbps. To contrast, the upload speed on the same network was 3,403 kbps. The download speeds have been throttled almost to the point of uselessness. It would be fine if you want to check your email or read the news, but I would not recommend it for a VPN connection to work or watching Hulu or other videos.
I would still recommend this as a place to stay.
November 13, 2013
Rated 5.0 out of 5.0 by DJF67 Great pool area
Were visiting friends in area and this property was very close. Staff was great especially in the breakfast room, had to have pancakes and they were all out so the wait person was so good to make some more up and served them to me. Loved the pool used it for 3 days and at night too. Heated just right and nice area around it away from the hot sun. We never make reservations ahead ,but we did here and got a lovely 1st fl room near laundry,lobby and pool!!!
Area restaurants and shopping was good. Also near Venice beach and Sharkeys Restaurant and Town Pier, which is a must see.
October 31, 2013
Rated 2.0 out of 5.0 by Brazzpl Neglected and tired looking facility
Needs a deep clean and the pool area is just sad. If a company can not do it well it should not be done.
October 30, 2013
Rated 4.0 out of 5.0 by wog137 My stay
I enjoyed my stay at the Holiday Inn Express. The only negative thing is that the refrigerator contained leftovers from the previous guests.
October 16, 2013
Rated 5.0 out of 5.0 by Worzle23 Good all-round experience
Our whole stay was a pleasing relaxing experience
No complaints at all
October 15, 2013
Rated 2.0 out of 5.0 by Traveler25 Try somewhere else
I've stayed at HI Expresses many times but this one is not impressive. No soap or shampoo in room, dirty tub, no one ever at front desk, room smelled like wet dog and hallway (4th floor) was about 90 degrees. No thanks.
October 9, 2013
Rated 4.0 out of 5.0 by JOSE56 I WILL KEEP COMING BACK
THE STAFF IS GREAT. THIS TIME ESPECIALLY BRIDGET, JENNIFER, AND JASMINE SHINED THE BEST. EVERYBODY ON THE STAFF APPAERS TO WORK WELL AS A TEAM, MAKING YOUR STAY BETTER. THEY SEEM ALWAYS HAPPY TO SEE YOU BACK.
October 7, 2013
Rated 3.0 out of 5.0 by Noname32 Disapointed
I had stayed at this hotel several years ago and was looking forward to another comfortable visit. Unfortunately there were several issues that made this visit less than expected. First let me emphasize that the bed and bedding were everything wonderful that I had experienced previously and that I have come to expect from HI Express. I was disappointed in three areas: first, there was enough dust inside the lampshade and on the light bulbs to diminish the light the lamp gave off. Second, the alarm on the bedside clock couldn't be set. I relied on my cell phone but with an important meeting in the morning, I would have liked the backup. Finally, the room had the great, powerful shower as the chain is famous for, but the water pressure didn't find its way to the sink faucet. The water pressure there delivered only a little more than a trickle. I like to stay at HI Express and will continue to do so, but next time I'm in Venice I may look for something else.
October 5, 2013
Rated 5.0 out of 5.0 by saint78 business ralaxation
I come to this hotel every Monday for the past 12 month everybody knows me there greet me by my name. The staff at holiday inn express.is very professional. like front desk Christine Rebecca, Bridget, Jennifer, and housekeeping Rachel, Wanda / and Jeane from breakfast.. holiday inn express in Venice is a great place to stay , I recommend it I really do.
October 5, 2013
Rated 5.0 out of 5.0 by Suz42 it's the best
We visit Venice FL often and always try to stay at the Holiday Inn Express. A couple of times, we were disappointed because the hotel was full.
We like it because it is about 2 minutes off I-75 at the Jacaranda Exit. It's about 5-10 minutes from Rt 41.
The room is always clean and comfort temperature controlled. The staff is always friendly and the daily breakfast is great.
We look forward to our next visit.
October 2, 2013
Rated 5.0 out of 5.0 by soccermom15 Excellent
The staff was outstanding. Rooms and hotel were very clean. We were traveling with a group of Youth soccer players and the staff was very helpful and accomidating. I was very impressed with the customer service and quality of the hotel. CLEAN is important and they passed with flying colors!
September 24, 2013
Rated 4.0 out of 5.0 by JOSE56 ALWAYS A GOOD STAY
WHEN YOU TRAVEL AS I DO, YOU WANT A PLACE THAT TREATS YOU RIGHT. KIM AND THE OTHERS KEEP YOUR ROOM CLEAN AND STOCKED. BRIDGET AND RACHEL KEEP EVERYTHING RUNNING WELL.
September 24, 2013
Rated 5.0 out of 5.0 by Indy27fl12 Best hotel in town
I was here for almost 4 weeks this hotel it's great front desk was very helpful and friendly my room was excellent always clean and comfortable (thanks to Sara)
Breakfast was great! love the coffe every morning!
This is the best place in Venice I would recommend this hotel to everyone
September 22, 2013
Rated 5.0 out of 5.0 by saint78 Second Home
my name is Edwin I come to this hotel every Monday I know everybody there like house keeping Wanda, Sara, Rachal. front desk Jennifer, Rebecca ,Bridget, .Ann, breakfast Jeane, everyone there are super nice. This hotel is like my second home I will recommend to everyone to come and visit holiday inn express in Venice.
September 6, 2013
Rated 5.0 out of 5.0 by Joy60 Great customer service
I had some challenges this trip and they were turned into a positive by your employee Rachel. She is a major asset to your company.
September 4, 2013
Rated 5.0 out of 5.0 by Indy27fl12 Best place to stay in Venice
I enjoy my stay at this place very friendly and helpfull
staff room was clean breakfast was great
don't look for another place to stay this is the best
Hotel on town
September 2, 2013