Rated 4.5 out of 5 by 101
Rated 4.0 out of 5.0 by Gold Wing 12 Holiday Inn Express® and Suites Salamanca
The best thing about this hotel was the service offered and provided by the people who worked there. Their effort made this a very nice stay.
July 7, 2014
Rated 5.0 out of 5.0 by JEAS Customer service outstanding!
Two thumbs up for this hotel service was excellent, rooms well kept. Our first impression with check in , we were greeted by Bobbi-Director of first impressions, who set the tone for the entire stay. Her personality was outstanding!! This hotel was a well kept secret.... We're already planning our next stay
July 7, 2014
Rated 4.0 out of 5.0 by Kevric Comfortable
Second stay at the hotel. Good place staff friendly. Thought three was a slight urine smell in corner of room behind table. Noted it was a dog friendly hotel which is great and that may have been the cause
July 3, 2014
Rated 5.0 out of 5.0 by Judy and Patti Staff
Everyone we talked to at the hotel were extremely courteous and went out of their way to help us. We felt welcome from the moment we stepped into the lobby.
Our room was well kept and very clean and comfortable.
Lots of choices for breakfast in the great room and staff were constantly keeping fresh food available and always cleaning.
July 3, 2014
Rated 5.0 out of 5.0 by BabyAmy Outstanding experience
This place is wonderful. I got the best night sleep I've had in a long time. The pillows are out of this world comfortable, firm or soft. I didn't want to get out of bed in the morning.
Very clean and fresh.
The staff was very nice and very accommodating. The breakfast selection was good, it's not your run of the mill continental breakfast. Good hot food.
Will Definitely stay here next time we go to casino!!
July 2, 2014
Rated 5.0 out of 5.0 by BD46 Great service- property a little dated
Room rate very overpriced for this property.
We were led to believe that we booked a suite & all it had was a sofa & very small frig. in a tiny area.
Stayed recently at a very nice beach front property for the same rate with twice the square footage.
The staff was extremely nice though.
July 2, 2014
Rated 4.0 out of 5.0 by Tracker67 Warm room
Air conditioner malfunctioned. Would not keep room Cool. Staff placed large fan in room to aid with problem. Warm breeze was better than nothing. No offer made to change room or give any compensation for inconvenience. Notified desk again at time of check out of malfunction.
July 1, 2014
Rated 5.0 out of 5.0 by Raider Ron Friendly Staff
The hotel was only a couple minutes from the
Seneca Alleghany Casino tha we wanted to
visit---with a free shuttle provided to us. The
front desk person was very helpful and kind
to my wife and me. The free breakfast in the
morning was great and plentiful.
June 29, 2014
Rated 5.0 out of 5.0 by DLH220 Salamanca
Mir hat der Aufenthalt gefallen. Er entsprach in vollem Umfang meinen Erwartungen. Holiday Inn Standard entsprechend. Alles andere wäre eine Entäuschung gewesen
June 29, 2014
Rated 4.0 out of 5.0 by chrismike27 Lovely place to stay in Salamanca
Terrific customer service, clean quiet non-smoking facility.
June 29, 2014
Rated 5.0 out of 5.0 by kinkee great room great food
we love the breakfast very relaxing our room was large we like the 1st floor
June 28, 2014
Rated 5.0 out of 5.0 by DE123 A most pleasant surprise !
A most pleasant surprise ! This is a newly refurbished and re-branded Holiday Inn Express. You will not not be disappointed, especially in the price range.
June 27, 2014
Rated 5.0 out of 5.0 by jal1022 great hotel
Very clean and nice rooms Staff was very friendly.
June 25, 2014
Rated 5.0 out of 5.0 by springer98 Nice Place
we had stopped here in 2011 and had thought it was so nice, so when we were making plans to travel again we thought about this hotel as our first stop, again we had a very nice time, the hotel is well maintained and very clean. We would stay here again!
June 23, 2014
Rated 5.0 out of 5.0 by coyotesings Excellent Service
I stayed at this hotel for 6 nights. There were some minor issues with the shower head and room coffee maker but once staff was notified they were remedied immediately.
The entire hotel was very clean and smoke free since it has been remodeled and deemed a no smoking hotel. The room was very comfortable. The only thing I would have changed was to replace the table and chairs with a computer friendly table/desk and rolling chairs.
The staff was awesome. Always friendly and willing to do anything to make my stay wonderful. I used the pool and spa and both were nice. I had breakfast almost every morning in the great room and it was tasty and fairly well varied each day. Ample coffee downstairs each morning. The laundry was free to guests which was a pleasant surprise.
Overall I enjoyed my visit here very much.
June 21, 2014
Rated 5.0 out of 5.0 by Carols92 comfortable,clean
Great Staff,helpful friendly,Was not given special rate for last nights stay,called twice without results!
June 18, 2014
Rated 5.0 out of 5.0 by Bonnies Baseball A Great Place to Stay!
Everything about our stay was above expectations! A great place to stay with family, friends, or solo..... I will book a room anytime I'm near and need a place to rest my body.
June 11, 2014
Rated 5.0 out of 5.0 by Freddy92 Great Staff
In the Salamanca area this hotel is a must stay. Excellent service and convenient to the casino.
June 10, 2014
Rated 5.0 out of 5.0 by Julie Z. Great overnight stay!
Great service upon arrival until we left the next morning. Great shuttle service to the casino every half hour. Delicious free breakfast with a lot of variety of food. Great rooms with a lot of space and very clean, would stay here again and would recommend it to family and friends.
June 9, 2014
Rated 5.0 out of 5.0 by DebKS Best Holiday Inn Express!!
I stay here several times a year and have never been disappointed!
It was perfect before, but with the remodel everything is so fresh & modern, it's like a brand new hotel. The bedding is always so comfortable and I love that each person has a choice of firm & soft pillows, with quality sheets and a great mattress.
I can't say enough about the friendly, professional staff. They're all such wonderful people, especially the Manager Ruth Ann.
June 8, 2014
Rated 5.0 out of 5.0 by Scouter659 Unbelievable Cleanliness!
We have stayed at this Holiday Inn Express many times and are consistently impressed with the cleanliness of not just the rooms but also every inch of the place. There's a real pride of management here. Highly Recommended!
June 4, 2014
Rated 5.0 out of 5.0 by BRS8509 Great stay
Place was nice and clean and the staff friendly and helpful.
June 2, 2014
Rated 5.0 out of 5.0 by Bonnie Lou Great place to stay
Whenever we are down in the Salamanca area we enjoy staying at the Holiday Inn Express. The people are friendly and helpful and the entire hotel is comfortable and clean.
May 25, 2014
Rated 5.0 out of 5.0 by Jen st Comfortable stay
We really enjoyed the location,. The room was very clean and relaxing. We enjoyed our stay and will return.
May 18, 2014
Rated 5.0 out of 5.0 by Leo711 great service
Rooms are clean good location,staff and service were great will stay here again
May 12, 2014
Rated 5.0 out of 5.0 by RLH54 Comfortable bed, great service. Best manager ever, Ruth Ann!!
Always feel like home here! Ruth Ann and her staff will always take good care of you!
May 8, 2014
Rated 5.0 out of 5.0 by Travel NY Happy Traveler
Place was very clean, seen employees cleaning during our visit. Breakfast was waiting for us at 7:00 prompt. Selections were excellent, never seen a automatic pan cake maker. Made great cakes. If visiting southern tier, this place we highly recommend . Thanks
April 23, 2014
Rated 4.0 out of 5.0 by zztide 1 pancakes for breakfast
best breakfast of any holiday inn ,pancake machine was GREAT ,should be in every holiday inn .clean place and close to casino ,would and will stay again ,,,,,,,,
April 18, 2014
Rated 5.0 out of 5.0 by Marie1951 Nice Place to Stay!
The rooms were nice and the staff was very helpful. We were very pleased with the swimming pool as the water was on the warmer side and warmer than most hotels keep it. The pillows could have been replaced but our over experience in this hotel was very good! We would return to this hotel again.
March 12, 2014
Rated 5.0 out of 5.0 by 169mt Great Service
Young man at check-in was very helpful. He recommended
a great restaurant and we had an excellent meal.
Bed was comfortable and all areas very clean.
Would definitely stay there again.
March 10, 2014