Rated 4.6 out of 5 by 29
Rated 5.0 out of 5.0 by BreJord Brady HI Express
The accommodations were clean and the staff was very helpful. Normally, I do not write reviews for hotels that are not third party reviews that are not associated with the hotel. However, I am taking time to write a quick review, because one of the ladies who handles the check in/ check out area of the hotel, went to extra lengths to accommodate my request for late check out. I knew that I had a frequent user account number. However, I was late to a family member's funeral and did not have time to attempt to find the number. Without asking her to do so, she took it upon herself to find my number, provide the late check out without extra charges and provide a card with the number written on it for future use. She was a very nice and hospitable person with a great attitude. HI Express needs more people like her. I cannot remember her name. She was working the morning shift and was there a 2:00 pm when we checked out. I will always stay at that hotel when I am in Brady and I will remember HI Express for other cities just because of her helpful attitude.
January 28, 2014
Rated 5.0 out of 5.0 by George46 Relaxing week-end!
Very nice hotel. Staff were very polite, welcoming, and helpful. The breakfast hostess was cheery and went out of her way to accommodate the guests.
January 3, 2014
Rated 2.0 out of 5.0 by Martij3 Room service poor
Stayed 2 days. Room was dirty when I checked in we found nail clippings on the carpet and the toilet had fessies stains in it Yuck!!!! Then they did not clean my room the next day. I had to go get towels that night. I left at 12:30 on the first day to work so they had plenty of time to clean my room and no I did not leave a do not disturb sign on my door. When I question why they did not clean the room the day I checked in and also the next day I was told the cleaning staff leaves at noon. I have never had that happen at Holiday Inn before. I will think twice before staying at this location again. I am a Platinum member and travel every week for work and only stay at Holiday Inn locations so someone should take note of this and give me my points back for this stay!!!
December 30, 2013
Rated 4.0 out of 5.0 by thedread Holiday Inn Express Makes Brady Livable.
Being from a large city Brady was kind of a shock; small town in the middle of nowhere. Holiday Inn Express helped t smooth things over. Great room and staff...can't miss. And guess what, the people in Brady are awesome.
December 23, 2013
Rated 5.0 out of 5.0 by dago337 Very clean, comfortable, friendly staff
First time to have ever stayed at this property. Check in/out was effortless. Stayed total of 3 nights. Each & every staff associate was very friendly. Housekeeping does an awesome job. Room/bathroom was very clean, fresh bathroom items daily, and comfort of the bed was outstanding. Highly recommend this property.
December 20, 2013
Rated 5.0 out of 5.0 by JeanMarie Comfortable bed....quiet room
My husband and I have stayed at the Holiday Inn-Express in Brady 3 times over the last 2 years. The rooms are always clean and quiet, the beds are very comfortable. The breakfast buffet is delicious and always well stocked with everything you would want for morning meal.
December 4, 2013
Rated 4.0 out of 5.0 by sladd71 Overall
Overall, this was a very nice, and clean hotel. Again, Holiday Inn seems to like sheer curtains, and they allow too much light from the parking lot in. It would be nice if they offered full blackout curtains. I like my room dark when I sleep. Other than that, the place was very nice, and staff was kind.
November 18, 2013
Rated 5.0 out of 5.0 by Varela Great !
Overall experience is ok, good beds, nice furniture. Breakfast choices needs improvement, Recognition could be nicer !
October 28, 2013