Rated 4.6 out of 5 by 46
Rated 4.0 out of 5.0 by traveler03 Pet Charge
After staying in several hotels on our trip, twenty-three to be exact 9 of them being HIE's, this is the only one that charged me a pet fee for my certified service dog. I brought this to the attention of the the hotel front desk person and she stated it was our fault for making the reservation online and that next time to call the hotel directly to avoid the fee. She also said I could contact the manager the next day to see about a refund but doubted there would be a credit since it was our fault. I tried contacted the manager each day after and still have yet to talk with them or get a call back. I would not stay at this location ever again if in the area again or refer this hotel to any friends or family.
July 26, 2014
Rated 3.0 out of 5.0 by Blue54 Hotel decides how cool your room is.
Thermostat on A/C unit would only go down to 68 degrees. This is cool enough while you are moving around the room keeping the air stirred up but when you go to bed and the room is still the area around the thermostat gets down to 68 degrees and the compressor shuts off. The temperature in the rest of the room rises to an uncomfortable level. You can get out of bed, move around the room and the compressor kicks back in, the room cools enough to get back to sleep but soon it is too warm in the room to sleep comfortably. I asked the lady at the front desk the next morning to have the staff lower the setting on my A/C but she told me they would not and that all the room A/C units were set the same way. I think it is wrong for the owner/staff to decide how cool my room should be. For the cost of the room I should be able to turn the A/C unit to what ever setting I am comfortable with. Will not be staying at this hotel again..
July 21, 2014
Rated 5.0 out of 5.0 by Derrick Great Hotel
This is A very clean hotel with an excellent staff. The only gripe I have is that my shower curtain had a lot of mildew on it. Everything else in the hotel was excellent including the staff.
July 19, 2014
Rated 5.0 out of 5.0 by NanaSL Great service
Excellent value. The staff was very attentive and helpful.
July 12, 2014
Rated 5.0 out of 5.0 by Idaho89 Good place to stay
This is a very nice place to stay. The breakfast was good and the staff members were very polite and personable. Very clean and bright. My only complaint was the air conditioning. While it kept the room pretty cool, it did not remove the humidity from the air, so it was cool but clammy. But, we were not in the room that much, so it was not a big problem.
July 9, 2014
Rated 5.0 out of 5.0 by Sherry80 Extremely clean and comfortable
We had never stayed at a Holiday Inn Express and found that we have been missing a wonderful motel. We needed a place to stay overnight on our way to San Angelo and thoroughly enjoyed the welcoming atmosphere and the cleanliness and comfort of the room.
June 30, 2014
Rated 5.0 out of 5.0 by traveling chap Excellent Visit!
This is the third time I have stayed over night and everything was excellent from the overall experiences to Sleep Quality.
Thanks Holiday Inn Staff in Brady!
June 16, 2014
Rated 4.0 out of 5.0 by Andy R. Beds and pillows are awesome, A/C not so much
Over all our stay was good except the room would get warm intermitantly at night. With that being said we use Holiday Inn Express because of the consistency between locations and the comfort of the beds.
June 16, 2014