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Rated 3.9 out of 5 by 80 reviewers.
Rated 1.0 out of 5.0 by lousy lousy experience, had problems with shuttle van and front desk September 3, 2014
Rated 5.0 out of 5.0 by Staff I believe her name is Meybel...she works the morning shift. My husband and I had never been to Boston and we're not sure the best way to get around. Meybel took all the time we needed to ensure that we knew the best train to take around the city. She is an asset to your company and we thank her. August 28, 2014
Rated 5.0 out of 5.0 by Great stay Nice place to stay for our trip to Boston to visit family. Great hot breakfast. August 28, 2014
Rated 5.0 out of 5.0 by Hard bed, inconvenient shuttle, very noisy bathroom fan The bed was so hard I had to put pillows under me in order to sleep. The bathroom fan is very noisy, especially if you get up while others are sleeping. The times of the shuttle is ridiculous ending at 6 in the evening on week days and 4 in the afternoon on weekends. The subway station is way too far to walk to the hotel and there are no stores or restaurants in the area to walk to. The staff and breakfast room are very nice but I would choose another hotel next time that offers later shuttle service or was near the subway. August 23, 2014
Rated 3.0 out of 5.0 by Hotel room had mud poop or blood on the walls. Thats all the hotel had because the breakfast was small at best and had no pool Jacuzzi or amenities short of a treadmill in a room. The hotel staff was okay but not friendly. And my gf said the carpeting was sticky and there was liquids on the lamp. Thinking about switching from holiday inn express in the future for company work outings. Staff was ok. Service was okay. Was an ok value I guess if you like sleeping in dirt. August 23, 2014
Rated 5.0 out of 5.0 by comfortable bed with multiple pillows Stayed here for several nights while visiting the area on vacation. It was so nice to open the door and come in and be able to relax on the bed. Plan your trip down to the breakfast area to miss the rush, so you can enjoy a fresh pancake!! Took the shuttle into the Train station, to see the sights. August 15, 2014
Rated 5.0 out of 5.0 by Clean The hotel was clean and comfortable. The staff was friendly. The breakfast was good, try the 3D printer for pancakes, my son could not stop talking about it. August 14, 2014
Rated 4.0 out of 5.0 by Staff and Location We chose this hotel due to its proximity to both Boston and the Cape. My son had surgery in Boston and we planned for his convalescence time at the hotel. This worked brilliantly - the staff were very accommodating and helpful. Although the rooms and decor are a bit dated, all are clean and kept in good shape. The breakfast choices could be made more nutritious and less fatty and carb loaded, but families with kids seem to like it. The laundry is a plus - you don't need to purchase detergent - it comes with the cost of a load. Overall, it was a good experience and I would recommend this hotel. August 14, 2014
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