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Rated 4.0 out of 5 by 121 reviewers.
Rated 3.0 out of 5.0 by Too much money for the value of stay. This property is too expensive for the value I received..... October 27, 2014
Rated 5.0 out of 5.0 by Enjoyable experience Staff were helpful and rooms very comfo rtable. Location was great and made visit to Boston easy October 26, 2014
Rated 5.0 out of 5.0 by Space. The breakfast room was very crowded. We shared a table with a guest from Turkey, which was actually pretty cool. The hotel can't be blamed for the very busy weekend we stayed in Braintrree, so it's not really a criticism as much as an observation. Overall, it was a very nice experience. October 25, 2014
Rated 1.0 out of 5.0 by Disappointed, never recommend. We stayed here for the first time and we will never stay again. The main reason was because we asked for a Non-smoking room, and our room was the only non-smoking room surrounded by smoking rooms. VERY DISGUSTING!!!!! We asked about changing rooms and all that was available was a double bed room and we had a king size bed. We opted to take our chances, seeing how we would only be sleeping here. At the end of our stay, our pajamas smelled like smoke and the hallway smelled like smoke. Then it was covered up by febreeze, which was worse. Not happy with the breakfast d/t the "hot breakfast" being cold and selection not appealing! Our room was clean, but the tub faucet dripped continually and an end table was missing its hardware. Overall, not a good experience. We will never stay here again! October 25, 2014
Rated 4.0 out of 5.0 by great service good location Very accommodating staff clean neat rooms. Loved the location as easy to get to Boston and near mall as well as dining options. Would highly recommend October 22, 2014
Rated 4.0 out of 5.0 by Great property for the price and quality of property Great! Good breakfast, clean rooms, good location. October 19, 2014
Rated 5.0 out of 5.0 by Friendly and courteous staff. We needed an immediate two night stay near Boston when our cruise was cancelled the day we were to leave! We were welcomed by a sympathetic and courteous staff. The room was comfortable and extra towels supplied as soon as we requested them. I always sleep with ear plugs so can say the night was quiet! The beds were comfortable and the pillow selection accommodating. October 16, 2014
Rated 5.0 out of 5.0 by excellent, excellent service by front desk staff! The front desk staff - Sheila and My - really went out of their way to answer all my questions and make it easy for me to get to and from the subway station. They were warm and courteous. The room was totally clean, with a mini-fridge and microwave. October 16, 2014
Rated 3.0 out of 5.0 by Convenience location, Nice stuff but The location is very convenience for sight seeing. The staff was nice but seems like the number of staff isn't enough. When I stayed, many people stayed both days. Staff was very busy and forgot my request... October 8, 2014
Rated 5.0 out of 5.0 accommadating staff met my special needs for roll-away beds since I had three persons per room. October 8, 2014
Rated 5.0 out of 5.0 by Aufenthalt Sehr gut übernachtet, sehr ruhige Lage, Nähe zur Mall ok. Sehr gute Anbindung zur Autobahn. Ideale Nähe zum Flughafen. October 8, 2014
Rated 5.0 out of 5.0 by Great hotel 30 minutes or less from the Airport This is the best place to stay for a variety of food, entertainment and a short drive to Boston. Approx 30 mins with traffic. Great friendly staff and I have stayed here often anytime I go to Boston. October 7, 2014
Rated 5.0 out of 5.0 by Great place to. Stay Attentive and caring staff. Rooms clean and neat. Definitely worth staying at and look forward to returning in the future! October 7, 2014
Rated 4.0 out of 5.0 by Good for Business Travel Comfortable, relatively inexpensive, close to restaurants, interstate October 4, 2014
Rated 4.0 out of 5.0 by cercanía a Boston Ideal para visitar Boston. Estación de metro muy cerca con facilidades para dejar el coche. Viaje en metro aprox. 30 min al centro de Boston. Hotel acorde con el servicio de la cadena Holiday Inn Express October 4, 2014
Rated 5.0 out of 5.0 by Relaxing Stay Enjoyed our stay at this hotel when there to visit Harvard. Best if you have a car although bus service is a short walk away. The staff gave us an early check in and recommended some local restaurants for us to try. October 2, 2014
Rated 5.0 out of 5.0 by Great hotel, comfortable stay with good service. The hotel was very good, with comfortable beds and a very good breakfast service. Wifi and Internet service was also very good. We used this Hotel as a base for travelling into Boston, which worked very well as it is very convenient with a short 20 min drive into the city. Whilst we did not use the shuttle service, it was available and we would use it next time. October 2, 2014
Rated 5.0 out of 5.0 by great staff and clean rooms We enjoyed our stay in Braintree at the Holiday Inn Express. it was just a short ride from the red line and not far from the mall for shopping. The rooms were very clean and the staff extremely helpful with directions and friendly. The shuttle driver was available and polite. Will definitely use this hotel again when traveling in the Boston area. September 30, 2014
Rated 5.0 out of 5.0 by Nice hotel in convenient location Staff was great and location is very convenient (near South Shore mall as well as near Blue Hills Reservation - so you get urban and nature)! Fitness center was disappointing. Only had one each of treadmill, bike, and elliptical. No free weights or weight machines. Business center was also mediocre. Only has one computer and one printer. For a large hotel, this is surprising. September 29, 2014
Rated 3.0 out of 5.0 by Comforatable but shabby When i booked with Holiday Inn, I expected comfortable beds, nice rooms and excellent services which I have received at other Holiday Inns. The outside of the building has been updated but not the rooms. The furniture was old and dated. The bed were still comfortable but not to the Holiday Inn standard that I was used too. It felt run down, but they did have good sized refrigerators. Also the plumbing loud, every time the guest next door took a shower or used the sink I could hear it. The staff and housekeeping were great. September 25, 2014
Rated 3.0 out of 5.0 by Hotel OK - Noisey Toilet decent hotel, toilet made noises at night. complained to front desk nothing done to repair toilet September 24, 2014
Rated 2.0 out of 5.0 by Dirty room , very dirty bed Not at all happy that the bed had not been changed. Sheets were stained and long hairs were in the bed. Carpet had not been vacuumed. Late at night and no one at the desk for me to get a different room. I was exhausted - and simply slept in the chair and left early in the morning. September 24, 2014
Rated 5.0 out of 5.0 by Great Service Great place to stay. Didn't realize this was going to be an essay question. September 24, 2014
Rated 3.0 out of 5.0 by OK for a night The check in was good but the room ambience was not upto the mark . The light was makign a hissign sound and the tub drain was not workign well ....the breakfast was fine September 23, 2014
Rated 5.0 out of 5.0 by Excellent room, staff, and value. Excellent hotel, staff, and value. I found this hotel for week long government business travel after finding Boston hotels were over maximum government lodging rates and this hotel was significantly less than Boston. It did mean a longer early morning commute, but the room was great and staff were first rate. Hotel management contacted me after leaving stating I had left my diabetic medication in my room's refrigerator. The manager arranged for a USPS expedited delivery of my medication to my residence that arrived the next day. Those efforts are truly appreciated. September 23, 2014
Rated 3.0 out of 5.0 by Need Extended Shuttle hours Because the hotel does not have a restaurant on site it would be extremely beneficial for the shuttle to run later than 5:30pm. September 22, 2014
Rated 5.0 out of 5.0 by Friendly Staff Staff were really friendly and helpful. Hotel was clean and appearance was neat. I would recommend this hotel September 20, 2014
Rated 5.0 out of 5.0 by Good hotel Good hotel.................................................................................. September 18, 2014
Rated 5.0 out of 5.0 by Excellent stay All the staff were cordial and helpful- gave good advice about events/activities in Boston, Diane at the front desk was an excellent "concierge: and a classy, friendly woman. Kitchen staff helpful- breakfast sufficient for anyone's breakfast needs. Enjoyable food and good variety. Lots of TV channels provided and fitness center was useful. Great location for highway travel and shuttle service available for Logan Airport Express. Price beat all the others nearby and was as good- I have stayed at Hampton before. Holiday just as conducive for short stays. September 15, 2014
Rated 4.0 out of 5.0 by Great staff good location Overall my stay was good. Location was where it was convenient for my purpose and a lot of places close by to get good food. The only thing I did not like was the layout of the had the bathroom sink in the bedroom area and the bathroom was quite small. I also wanted a kind sized bed but ended up with two doubles. Being a gold card member I would have thought that I would have received the request that I have set up on my profile, just a little disappointed. September 15, 2014
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